Visit website

Banfield Pet Hospital - Arlington S Reviews 1

•
TrustScore 3.5 out of 5

3.3

Veterinarian
Write a reviewVisit website
Write a review

Location

Switch location

203 Merchants Row, Ste 101, 76018 Arlington, TX, US

•
(817) 375-8309

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Veterinarian
  2. Animal Hospital

Information provided by various external sources

Banfield Pet Hospital veterinarians provide the best preventive pet health care for your cat, dog or other pet. Open late and on weekends, and conveniently located, Banfield is there for you and your pets.

Contact info

  • 203 Merchants Row, Ste 101, 76018, Arlington, TX, United States

  • (817) 375-8309

3.3

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Records are for safety.

I took my dog to update her shots and the tech came in without her record asking me what shots she needed. She didn’t seem to understand that is the purpose for the record. She never explained why she didn’t have the record and never went back to get it. The front desk clerk obviously heard about my complaint and went back to get my dog most likely discussing my dissatisfaction because she took a bit longer than usual. Understand the customer is why you have a job and make it a point to keep the customer satisfied. That’s called appreciation.

30 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look