Barcodes, Inc.Reviews 

1,875
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great customer service from Tony who helped get us the right scanner and printer for our office. Super helpful, will use again!

Company replied

Rated 1 out of 5 stars

I sent our tablet in for repair. Since purchased from Barcodes (Emkat) 6/20, tablet has not performed well, broke down. Sent in recently for repair-was case issue-not touched, charged me $649, sent ba... See more

Rated 5 out of 5 stars

Our rep Mike is the bomb.com! He is timely, knowledgeable, and friendly. He excels at finding innovative solutions for our company needs ands assists us every step of the way from ordering to integrat... See more

Rated 5 out of 5 stars

The service level that Mike Laciura provides to MCPc is above and beyond what other distributors provide. Many times that MCPc has placed an order and due to current manufacturer delivery delays has... See more

Company details

  1. Printer store

Information provided by various external sources

Shop the largest selection of barcode scanner, label printer, point of sale, id card, mobile computing, RFID, Auto-ID and CCTV video security products available online.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,875)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a handheld scanner that was…

I ordered a handheld scanner that was not what I already have but was recommended to me by Luis Loza as a faster to get and comparable substitute. I had my doubts as our software and label symbology is quite old. It arrived quickly and worked perfectly right out of the box ! Fantastic ! Thank you Luis!

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Inventory availability & lead times are…

Inventory availability & lead times are the issue in 2022. In Oct., our last order for these labels had a 2wk lead time; that's grown to 2months. With a little research, our rep (Luis) found that they had a smaller roll with less labels in stock and ready to ship the same day. Signed the PO & hope to have them next week.

27 January 2022
Unprompted review
Rated 1 out of 5 stars

Worst customer experience ever

Worst customer experience ever. Digital license order was not fulfilled during 3+ months. Still receiving some excuses for a delay each month right after my follow up, but mostly they ignore.

4 January 2022
Unprompted review
Barcodes, Inc. logo

Reply from Barcodes, Inc.

We are terribly sorry that you did not have a great experience with us. We clearly had a gap in our process and will use this as an opportunity to learn from our mistakes and improve processes.

Rated 1 out of 5 stars

I ordered a Honeywell handheld scanner…

I ordered a Honeywell handheld scanner #1300G-1. Only after it arrived was I informed that the software for it was discontinued and no longer available. They sold me a scanner knowing that the software does not work. I have a scanner that does not work and they will not reply back to me about getting it returned.

21 December 2021
Unprompted review
Barcodes, Inc. logo

Reply from Barcodes, Inc.

We are terribly sorry that you did not have a great experience with us. Our team should have been more helpful in explaining software choices to use with the scanner. We strive to exceed customer expectations and will use this as an opportunity to learn from our mistakes and incorporate into future trainings.

Rated 4 out of 5 stars

We ordered 8cs

We ordered 8cs. and we got 8 rolls. It has taken almost a month to get this straighten out. But Bart has been wonderful to help us out.

5 November 2021
Rated 3 out of 5 stars

Greg was great

Greg was great, but the order was supposed to ship next day and it has taken 2 days. it still had not arrived yet. My customer needed it yesterday.

27 October 2021
Rated 5 out of 5 stars

Great customer service

Great customer service!

Order was turned around and shipped within a couple of hours and the package was received the next morning by 9:00 AM.

21 October 2021

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