We bought our bedroom furniture from Barker and stonehouse. Delivery wasn't included but worth every penny. The delivery guys, Dave and Thomas were fantastic. They phoned prior to arrival to give... See more
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Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture accessories supplier
- Lighting Shop
- Living room shop
- Mattress Shop
Written by the company
Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.
Contact info
Haydock Park Road, Teesside Retail Park, TS17 7BG, Stockton on Tees, United Kingdom
- 0333 010 2353
- webenquiries@barkerandstonehouse.co.uk
- www.barkerandstonehouse.co.uk
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Replied to 96% of negative reviews
Typically replies within 24 hours
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New sofa delivery, excellent customer service.
Our new sofa arrived today at the expected time. Delivered by two polite and very friendly gentlemen. Thomas and Stefan carried the very heavy sofa to our location of choice and carefully unwrapped it, secured the legs and positioned as requested, before removing all the packaging. Thank you to a great delivery team 😊
Chest of Drawers in an Awkward Cottage
We bought a chest of drawers through Jarrolds and it's beautiful - the dark wood is a perfect match for the timbers in our old cottage so it doesn't look out of place even though it's 200 years younger! The guys who delivered it, Gary and Levi from Norwich, were brilliant too - it wasn't an easy one with awkward corners, very low doors and a flight of uneven wooden stairs, but they dealt with it really well. Would 100% recommend.
Zak and Stu brought our sofa to us
Zak and Stu brought our sofa to us. Was incredibly professional. Lovely set of gentlemen and a credit to your team. Thanks again both of you :)
Michael &Colin delivered our items
Michael &Colin delivered our items. Really great lads thanks for your time and patience!
Very professional and friendly staff in…
Very professional and friendly staff in the shop and in the delivery of our sette.
Top tier delivery
Respectful, polite and genuinely good delivery team. Paul S and Matt P were fantastic.
Great service from Thomas and Stefan
Great service from Thomas and Stefan, polite, knowledgeable and good work ethic
Great product + delivery team
Just received out order and we’re so pleased. The delivery from Stewart and Matt D was excellent. They assembled everything and placed the furniture in our desired room for us. Really grateful for their help.
I honestly can’t speak highly enough…
I honestly can’t speak highly enough of the delivery we received today. Thomas and Stefen brought our new chairs, and it was hands-down one of the best delivery experiences I’ve ever had.
From the second they arrived, they were friendly, remarkably efficient, and genuinely helpful. They handled everything seamlessly and represented the company brilliantly. Beyond being completely professional, they were brilliant fun an absolute double act, like a young Ant and Dec! They completely brightened our day.
Absolute credit to the team. 10/10 service!
Delivery chaps
Delivery chaps - Jason and Des - excellent - were very respectful in our house and laid down floor covers to protect flooring etc. They did a super job. Even showed us how to extend our table
Amazing Delivery and Experience
Matt D and Stewart delivered my sofa and despite being in a flat up two flights of stairs they made the process really easy, comfortable and stress free. Really lovely guys and a really amazing sofa :) 100% would recommend
Fault rectified and new Sofa arrived as…
Fault rectified and new Sofa arrived as promised. Excellent job of installation by Jake & Stephen.
Lovely quality and the delivery lads
Lovely quality and the delivery lads, Paul and Matt were 1st class! Thank you
Just had Paul S and Matt P deliver our…
Just had Paul S and Matt P deliver our brand new table and bench.
They gave an accurate arrival time update and set up the table and bench quickly and without any fuss!
Would highly recommend!
Dining table and chairs
Bought a dining table, bench and chairs, which we are very happy with the service in store and delivery which was by Luke and Alex who arrived with the timeslot and were friendly and helpful.
Helpful
Helpful, friendly efficient delivery even when it was not a straightforward fit.
Guys were great
Guys were great. Nothing was a problem to them
John & Dave. Credit to your company
Excellent customer service
Excellent customer service, rang beforehand with a time they would be arriving. Built a sofa & bed, very quickly & effortlessly. Delivery team, Ste & Chris were outstanding. Thank you for making my new home a Barker & Stonehouse home.
Lovely table
Lovely table. Delivery team of Tapiwa and Tom H very prompt, polite and helpful.
Beautiful furniture, excellent delivery service
Beautiful furniture, clear communication and fantastic delivery service including getting the furniture unboxed and in place upstairs. Really delighted - thanks to John and Dave particularly for their help.
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