Very poor service - offered a part clearly labelled car model 2023 onwards but sent older version. Returned item and despite 3 emails chasing refund all ignored other than the first that requested inf... See more
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Had my car fixed from the worsley branch and the service and support I received was exceptional. They quickly answered all the questions I had and made the process as smooth as possible. Special thank... See more
Avoid the one based in Wolverhampton and you might have a chance in having great customer service. I have had too many issues to list and will never be going back there, please avoid like the plague a... See more
Just purchased a car from the Crewe branch, had the pleasure of dealing with Brad in sales, I can honestly say from the first point of contact he was extremely helpful and genuine, even replying to em... See more
Company details
Written by the company
Fix Auto is committed to: Delivering the highest degree of customer satisfaction through superior workmanship and service Providing only clear and accurate estimates Being professional and objective in all our evaluations, insisting only on proper repairs Adhering to our written estimates and to those of insurance companies, and executing all repairs correctly the first time Obtaining approval from customers and insurance companies prior to proceeding with any additional repair work not previously authorised Using only the most suitable parts and materials, obtained from reputable suppliers Offering and encouraging ongoing training for all our employees in order to ensure the highest level of workmanship and expertise Providing a clean and safe work environment in accordance with the law and the high standards within the Fix Auto Network Fully adhering to applicable legislation Respecting the integrity of the Fix Auto Network
Contact info
UNIT 1 & 2 BARLOW STREET, M283BQ, MANCHESTER, United Kingdom
- 01617903003
- info@barlowstmotors.co.uk
- www.barlowstmotors.co.uk
3.1
Average
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Shocking Service!!!
Please be aware this company are very unprofessional and tell out and out lies to you. They took our vehicle in for repair and had it for over 12 weeks. Firstly after 4 weeks they told us it would be back the following week and it never arrived we chased up to be told another few days, this went on for at least 2 weeks and all this time we were told the vehicle was complete. After we lodged complaints, they then started to blame brexit and toyata as the parts had to be shipped from Japan. How is this the case when they have been telling me for weeks the van is ready??? This carried on for a further 2-3 weeks different excuses even after sending me texts saying the van was ready and final checks being completed, ohhh but they failed to say its complete but the signwriting isnt done. So its not finished then. All in all a very painful experience and one which I will never endure again as wont be using them again. Very truthful honest review. Have the texts and call recording's as proof before. Be careful people.
25 March 2021
Unprompted review
Top drawer product and fast delivery…
Top drawer product and fast delivery can’t ask for any more many many thanks
6 December 2020
Unprompted review
Reply from Barlow Street Motors Ltd t/a Fix Auto Worsley
Fantastic review form you Neil, so glad we could help out!
Super fast and reliable!
9 January 2020
Unprompted review
Reply from Barlow Street Motors Ltd t/a Fix Auto Worsley
Hi Casey,
Thank you for your great review, if we can help in the near future please do not hesitate to contact us.
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