Made a mistake and put this company down and I would like to apologise for my mistake..this company is brilliant..again my apologies and and review deleted
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bartlett made the whole process seamless from start to finish. Their guidance was not only clear and informative but also incredibly reassuring, giving me real peace of mind at every stage. What reall... See more
Have never had any problems and when I have needed to claim ,twice in twenty plus years the process has been relatively trouble free. Would recommend and despite not giving top marks, I never do for a... See more
I have used Bartlett for our house insurance for almost 40 years, first in London and in the last 18 years in East Surrey. We had two major claims while in London and three minor claims while here. Ba... See more
Company details
Written by the company
Bartlett Private Client's roots go back to 1940 when Bartlett & Co. Bradford's newest and (smallest) insurance broker was established. Today, over eight decades on and with offices in Leeds, London & Manchester, we have become one of the most respected Wealth Managers and Insurance Advisors to Private Clients across the UK. In 2021, we were honoured with the prestigious title of the number one Financial Adviser in the UK by FT Adviser, a part of the Financial Times. And in 2023, we were named as Lloyd’s and London Marker broker of the Year at the British Insurance Awards. The business is proudly managed by the Third Generation of Bartletts, overseeing investments in excess of £300m and insuring assets for over 1,000 clients.
Contact info
Broadway Hall, Horsforth, LS18 4RS, Leeds, United Kingdom
- 0113 259 3581
- jhalliday@bartlettgroup.com
- www.bartlettgroup.com
People also looked at
Less personal than it used to be but still good
I believe the advice I am getting remains good though I miss the personal connection I had with their previous system of client care management where one person I knew well over time handled everything for me
Many years of wonderful service
Car and House Insurance.
We have used Bartlett Insurance Brokers for both our
motor car and house insurance for many years, They
are an excellent firm and the staff are always very
helpful and friendly - it is a first class service. So much
better than an impersonal call centre miles away.
Thank you!!
I have an existing claim ongoing at the…
I have an existing claim ongoing at the moment. I can honestly say that without the support of Bartlett I would be having to settle with an unsatisfactory conclusion.
Bartlett always answer my questions and find a way to mediate and get a satisfactory result.
I have been using Bartlett for nearly…40 years
I have been using Bartlett for nearly 40 years. They have always been charming to deal with, totally competent, and always ready to deal PERSONALLY in a human conversation about any situation.
Satisfied client
I have used Bartlett for our house insurance for almost 40 years, first in London and in the last 18 years in East Surrey. We had two major claims while in London and three minor claims while here. Bartlett acted promptly and very effectively to secure the best results, dealing with loss adjusters and insurers on our behalf. They always offer the best solutions, having the client's interest as their priority.
Perfect customer care over 50 years!
The advisors are always helpful and…
The advisors are always helpful and knowledgeable. Have been with Bartletts for a very long.time. Great service
Efficient and timely.
Been a client for over 35 years so…
Been a client for over 35 years so obviously satisfied.
Over the years there have been no…
Over the years there have been no problems - or claims!

Reply from Bartlett Private Client
Julia Dawson is an incredibly talented…
Julia Dawson is an incredibly talented person, I have used her for years. Efficient and very on the ball every year. Couldn’t even consider going elsewhere, unless she moves companies haha
Highly recommended
Been dealing with Bartlett for years, always quick, helpful and reliable. Have organised both home and car insurance through them and highly recommend.
Caring Brokers
I feel cared for by Bartlett. Advisors always have my best interests in mind. Recently they applied for costs that I had overlooked
Lost rather than made any profit
Lost rather than made any profit. And since Jonathan resigned, his replacement hasn’t made contact.

Reply from Bartlett Private Client
A great group of professionals whose…
A great group of professionals whose client care is second to none
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




