Bartlett Private Client Reviews 149

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Made a mistake and put this company down and I would like to apologise for my mistake..this company is brilliant..again my apologies and and review deleted

Rated 5 out of 5 stars

Bartlett made the whole process seamless from start to finish. Their guidance was not only clear and informative but also incredibly reassuring, giving me real peace of mind at every stage. What reall... See more

Rated 4 out of 5 stars

Have never had any problems and when I have needed to claim ,twice in twenty plus years the process has been relatively trouble free. Would recommend and despite not giving top marks, I never do for a... See more

Rated 5 out of 5 stars

I have used Bartlett for our house insurance for almost 40 years, first in London and in the last 18 years in East Surrey. We had two major claims while in London and three minor claims while here. Ba... See more

Company details

  1. Insurance broker
  2. Financial Planner

Written by the company

Bartlett Private Client's roots go back to 1940 when Bartlett & Co. Bradford's newest and (smallest) insurance broker was established. Today, over eight decades on and with offices in Leeds, London & Manchester, we have become one of the most respected Wealth Managers and Insurance Advisors to Private Clients across the UK. In 2021, we were honoured with the prestigious title of the number one Financial Adviser in the UK by FT Adviser, a part of the Financial Times. And in 2023, we were named as Lloyd’s and London Marker broker of the Year at the British Insurance Awards. The business is proudly managed by the Third Generation of Bartletts, overseeing investments in excess of £300m and insuring assets for over 1,000 clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 5 out of 5 stars

Car and House Insurance.

We have used Bartlett Insurance Brokers for both our
motor car and house insurance for many years, They
are an excellent firm and the staff are always very
helpful and friendly - it is a first class service. So much
better than an impersonal call centre miles away.
Thank you!!

5 July 2023
Rated 5 out of 5 stars

I have an existing claim ongoing at the…

I have an existing claim ongoing at the moment. I can honestly say that without the support of Bartlett I would be having to settle with an unsatisfactory conclusion.
Bartlett always answer my questions and find a way to mediate and get a satisfactory result.

30 September 2023
Rated 5 out of 5 stars

Satisfied client

I have used Bartlett for our house insurance for almost 40 years, first in London and in the last 18 years in East Surrey. We had two major claims while in London and three minor claims while here. Bartlett acted promptly and very effectively to secure the best results, dealing with loss adjusters and insurers on our behalf. They always offer the best solutions, having the client's interest as their priority.

25 September 2023
Rated 1 out of 5 stars

What platform?

What platform?
Why don’t you try using my correct name?

25 September 2023
Bartlett Private Client logo

Reply from Bartlett Private Client

Dear Mr Firth,

Thank you for your feedback, we are always trying to enhance the service we give to clients whilst rectifying any issues they may have.
If you could please provide some more details to the email address supplied in the contact details, we will look at addressing your concerns as soon as possible along with updating your contact details accordingly.

Kind regards,

James - Private Client

Rated 5 out of 5 stars

Highly recommended

Been dealing with Bartlett for years, always quick, helpful and reliable. Have organised both home and car insurance through them and highly recommend.

25 September 2023
Rated 5 out of 5 stars

Caring Brokers

I feel cared for by Bartlett. Advisors always have my best interests in mind. Recently they applied for costs that I had overlooked

7 July 2023
Rated 2 out of 5 stars

Lost rather than made any profit

Lost rather than made any profit. And since Jonathan resigned, his replacement hasn’t made contact.

1 August 2023
Bartlett Private Client logo

Reply from Bartlett Private Client

Dear Mr Rhodes, thank you for your comments and review. I believe our Head of Wealth Management has been in touch directly to address your concerns. Please let me know if you need anything further in the meantime. Regards, Joe

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