Bathroom2u.com Reviews 691

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered bath and basin sagittarius butler taps. Received confirmation email staight away and next day email to confirm my delivery date, which was two days later, with option to change if not suitabl... See more

Company replied

Rated 5 out of 5 stars

After getting burned with another bathroom company I went to Bathroom2u.com and couldn't have been more different. Pleasant , helpfully, honest, just couldn't do enough to help. Quick efficient... See more

Company replied

Rated 5 out of 5 stars

I placed the order, swifty received a receipt and was regularly updated by email and text as to when delivery was to occur. Delivery arrived on time and in perfect order. It was left with a neighbou... See more

Rated 5 out of 5 stars

What fantastic service. The lady who took my order first thing in the morning was knowledgeable, polite, helpful and cheerful. Particularly given the early hour and the fact she wasn't answering the p... See more

Company replied

Company details

  1. Bathroom Renovator
  2. Plumber

Information provided by various external sources

Bathroom2u.com is an independent internet company established in 2004, selling Wetrooms, Shower, Taps, Baths, Shower Doors, Radiators, Mirrors, Bathroom Cabinets. We have trained staff in all of our manufacturers products, ensuring that we can match your requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

691 reviews

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Rated 5 out of 5 stars

extremely helpful and friendly.

I was so impressed with Bathroom2U when I needed help to buy all the fitments for a wet room. they helped with the design and selection of appropriate sanitaryware and fitments and wee very prompt with delivery.

12 September 2013
Unprompted review
Rated 5 out of 5 stars

Excellent, helpful and friendly would definitely recommend.

Lady was very helpful, and friendly, she found out the information I needed, and as she couldn't answer all my questions she contacted the relevant person that could answer my question, and rang me with the information I needed. She went out of her way and contacted the manufacturer, to check the availability and rushed the order through for me, as it was a bank holiday, and I got my taps the next day, and am very pleased. Would definitely recommend to friends and family, and will use again.

12 September 2013
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Managed to find an item for a lot less compared to other places. No issues with order and delivery. Delivered within time frame, invoice issued promptly.

12 September 2013
Unprompted review
Rated 5 out of 5 stars

Nice and easy

I was very impressed with the ease of ordering, communications and delivery. I would thoroughly reccomend Bathroom2u to anybody who wants reliability at a good price.

27 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Denys Rohan

Thank you for your kind review and your comments. We are pleased you found ordering from us so easy and that your delivery was smooth. Thank you for the recommendation. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

100% for customer service

Very quick delivery and great price. I was so pleased with the way I was kept updated of delivery details and the driver arrived on the dot, as promised.

21 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Barbara

Thank you for your kind review and your comments. We are pleased you found our prices so competitive and that you were impressed with our customer service. We are also pleased you had a good delivery experience. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Great prices with quick and free delivery

I recently wanted bath and basin taps and Bathroom2u had very competative prices and free delivery.Goods arrived very quickly and well packaged. I would definitely buy from them again and would recommend them.

18 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Mary

Thank you for your kind review and your comments. We are glad to hear you found our prices so competitive and that your order arrived fast and was packaged well. We look forward to having you as a customer again

Richard

Rated 5 out of 5 stars

Quick, efficient service with next day delivery. I would use B2u again

I ordered some bathroom taps in the morning and after checking if they were in stock, they were delivered the very next day by royal mail. They had free delivery too. I was also kept informed by email of the progress of my delivery. Very good, efficient service. My plumber has just fitted the taps, they look lovely and have really brightened up my sink and bath, I would use B2U again!

15 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Carole

Thank you for your kind review and your comments. We are pleased you were kept so well informed and that the product you ordered looks so nice in your bathroom. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

First Time User

This is the first time I have used Bathroom2u.com and very impressed by prices and service, particularly the next day delivery by a reliable carrier (DHL).

The job is now complete and working well.

I can certainly recommend Bathroom2u and will be using them again.

13 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Ken

Thank you for your kind review and your comments. We are glad you were impressed by our prices and service, and that your delivery went smoothly, and look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

good quality prompt service

does what it says on the label wish I had herd of Bahtroom 2u early

8 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Keith

Thank you for your kind review and your comments. We are glad you found ordering from us such a smooth process and look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Fantastic Customer Service

I ordered, then cancelled, then ate humble-pie and re-ordered! Customer Service was unflappable. Delivery on date - and time - I was told. Cannot fault this organisation

5 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Alan

Thank you for your kind review and your comments. We are glad you had such a positive experience with our customer service and were kept up to date with your delivery. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Fantastic

Cheapest combimate around at the moment including tax, and it came the next day, what more could I ask for

5 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Carley

Thank you for your kind review and your comments. We are glad you managed to find the cheapest deal at Bathroom2u and that you had a quick delivery. We look forward to having you as a customer again.






Richard

Rated 5 out of 5 stars

SUPER SERVICE

Great service, goods arrived on time and we were kept up to date on what was happening - would use them again

5 August 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Jane

Thank you for your kind review and your comments. We are glad you found ordering from us such an excellent process and were kept up to date. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Overall great customer experience

Ordered bath and basin sagittarius butler taps. Received confirmation email staight away and next day email to confirm my delivery date, which was two days later, with option to change if not suitable. On day of delivery received txt with 2 hour time slot. Goods delivered on time as promised. Excellent service, would definitely recommend and use again.

29 July 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Teresa

Thank you for your kind review and your comments. We are glad you found ordering from us such an excellent process and look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Simply the best-better than all the rest

Excellent quality product! Well packaged and quickly delivered. Will definitely use again.

29 July 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Andrew

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

good product - quick delivery

Really quick delivery - would definitely use again

22 July 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear James

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Everything went very smoothly.

I ordered a shower riser kit. It arrived a couple of days later and everything was as expected.
The price was comfortably lower than their competitors, also.

22 July 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear David

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Excellent product information, prices and rapid delivery

Having researched the items I needed to create a wet room from scratch I looked at a lot of companies prices and the items they could offer.
Bathrooms2u offered excellent advice, product information and prices that I couldn't beat. The videos which accompanied the products assisted me to make the correct choice of items, which as this was the first experience I had had of putting together a wet room really helped.
On top of that the delivery of the items to a very remote and tricky to access location was extremely quick.
I highly recommend this company and will certainly return to them fr more should the need arise.

18 July 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Amanda

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Good product, delivered quickly, thank you

Easy to order, dispatched and arrived quickly. Great product at competitive price.

17 July 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Rebecca

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

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