Bathroom2u.com Reviews 691

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered bath and basin sagittarius butler taps. Received confirmation email staight away and next day email to confirm my delivery date, which was two days later, with option to change if not suitabl... See more

Company replied

Rated 5 out of 5 stars

After getting burned with another bathroom company I went to Bathroom2u.com and couldn't have been more different. Pleasant , helpfully, honest, just couldn't do enough to help. Quick efficient... See more

Company replied

Rated 5 out of 5 stars

I placed the order, swifty received a receipt and was regularly updated by email and text as to when delivery was to occur. Delivery arrived on time and in perfect order. It was left with a neighbou... See more

Rated 5 out of 5 stars

What fantastic service. The lady who took my order first thing in the morning was knowledgeable, polite, helpful and cheerful. Particularly given the early hour and the fact she wasn't answering the p... See more

Company replied

Company details

  1. Bathroom Renovator
  2. Plumber

Information provided by various external sources

Bathroom2u.com is an independent internet company established in 2004, selling Wetrooms, Shower, Taps, Baths, Shower Doors, Radiators, Mirrors, Bathroom Cabinets. We have trained staff in all of our manufacturers products, ensuring that we can match your requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

691 reviews

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Rated 5 out of 5 stars

excellent service

a good company to deal with,goods were as stated on the website.
goods delivered on time

18 March 2013
Unprompted review
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Reply from Bathroom2u.com

Dear John Cooper

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

In stock and quick delivery

Some suppliers were quoting a 4 week delivery but this company had it in stock and made a quick delivery.

13 March 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Martin

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Great service with a low price

Really great company will always use them in future

11 March 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Simon

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Perfect hassle- free service

Great experience. I ordered the part I needed and it was delivered the next day without any problems. The delivery company contacted me and texted ahead of the delivery to confirm the time of delivery. Very impressive service.

5 March 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Martin

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Well Informed Sound Comunication Brings a pleasant confidence to the buying process.

Good to be able to phone up and talk thru an order before making final decisions. Instills faith in a supplier which i found completely justified with a faultless process to receipt of the goods.

4 March 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Mr Ellis

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

excellent range and service

the website was clear informative and offered a good choice of product
delivery was quick and efficient - fully satisfied

4 March 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Peter

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Quick and efficient delivery, excellent products at great prices

If you're looking for good quality products at great prices then I would recommend Bathroom2u.com. As promised on their website,I received my products within a few days of ordering.

27 February 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Anne

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 3 out of 5 stars

Good products let down by poor packaging/ shipment

"There's a problem with your delivery"

Not what you want to hear on the doorstep when a delivery has been set up for a specific day to coincide with me being at my son's house to install his shower.

The problem was that, according to the carrier, the lid hadn't been secured properly on the tanking compound and was leaking. A full replacement was arranged and shipped in the next day - this arrived with the lid on but the handle broken - not a disaster but ......

Product fine - shipping department needs a shakedown.

26 February 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Tim

Apologies for the problems with your shipping, we will investigate why this has happened.

Richard

Rated 5 out of 5 stars

Brilliant service, great communication, happy customer

Everything about my shopping experience was easy, fast and efficient. The products were as described and of very good value. The communication about delivery was very helpful and accurate. Will be using this website again. Thank you

25 February 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Sarah

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 4 out of 5 stars

very fast service

b2u offer a speedy service from start to finish. Have now used them twice. Only flaw was with the goods from Grohe - the website claims the fittings are chrome, but they're not - they are plastic with silver colour. Pity the btu rep didn't know that.

25 February 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Mr Evans

Apologies for the confusion regarded your Grohe fittings. Thank you for your review and comments.

Richard

Rated 4 out of 5 stars

A great purchase. Looks very classy!

I ordered the dark walnut bathroom cupboard. There were a few tiny scratches on the inside of the cabinet but its overall condition was very good. An almost invisible thin layer of plastic was used to help protect the veneer. Another plus is that the doors are soft closing which I wasn't aware of when purchasing.
My main criticism is that there were no installation instructions and that wall plugs/screws were not provided.
However, I would definately recommend to a friend.

25 February 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Annette

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

BAthroom2u.com provided an excellent product with first class service

The site shows good details of the product, the purchasing process is fine and the delivery was quick. The product is far superior to the item it replaced and I am fully satisfied!

25 February 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Peter

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

I heard a tap on the door ! sorry on the bath.

I orderd remote bath filler valves & high rise basin mixer tap ,had call from delivery /courier man ,2/3 days later ,to be told delivery time.They arrived on time. Excellent service ,.Taps were just what we wanted (very stylish) & at a very good price.

20 February 2013
Unprompted review
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Reply from Bathroom2u.com

Dear Stewart

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 5 out of 5 stars

Great product and fast delivery excellent

Find this product on the net, good price and diversity of product.
Excellent service and fast delivery

20 February 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Mr Loukhal

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 4 out of 5 stars

Overall a pleasant transaction

Easy to navigate web site, comprehensive selection of goods, efficient delivery service.

20 February 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Dan

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

Rated 4 out of 5 stars

Expensive but decent service

We needed a drain for a wet room and Bathroom2U were the only supplier who seemed to supply the kind of drain (long channel) required so top marks there. Their delivery was prompt also. The only downside is the item was priced rather highly for what it was.

18 February 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Dear Ike

Thank you for your kind review and your comments. We look forward to having you as a customer again.

Richard

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