Easy navigation of the website, which led me to the correct shower parts as I could only remember the make of my shower valve. Good information and excellent diagrams with detailed measurements.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed part for kitchen tap. searched their website found what I required, ordered and payed for on line . Part arrived at my address in two days after order by 24 hour tracked Royal Mail service pa... See more
Company replied
I needed replacement parts for an old tap. The maker couldn’t help. Went to these guys and they were great. Fast, informed, sent me a possible replacement. Didn’t fit, so went back, same quick and hel... See more
Company replied
Very quick delivery and was very well packaged. I chose Bathroom Spare Parts because their competitors’ websites were very unclear. Whilst Bathroom Spare Parts’s website gave me great confidence tha... See more
Company replied
Company details
Written by the company
Bathroom spare parts is the UK's largest supplier of replacement parts for your bathroom. With accounts with all major manufactures, we are here to find your replacement part. If you are unsure of what bathroom part you require just email us a picture and we will be happy to help. We sell genuine manufacture parts for most of the manufactures across the world and if they are not on our list we will still try to help you.
Contact info
Unit 2, Haselmere Industrial Estate, Charlton Mead Lane,, EN11 0DJ, Hoddesdon, United Kingdom
- 02039409330
- sales@bathroomspareparts.co.uk
- www.bathroomspareparts.co.uk
4.8
Excellent
32k reviews
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Ordered and delivered with no fuss
Ordered and delivered with no fuss. Excellent service! thank you.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that ordering was straightforward and your delivery arrived without any fuss. Making it easy for our customers to find and receive the spare parts they need is exactly what we aim for. We really appreciate your kind words and hope we can help you again in the future!
Excellent speedy service
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted to hear you were pleased with our speedy and efficient service. We always aim to make ordering spare parts as quick and hassle-free as possible. We really appreciate your feedback and look forward to helping you again in the future!
Shower enclosure part
It was very easy to find the part I needed on the website. Delivery was very quick the following day.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're really pleased to hear that you found it easy to locate the correct shower enclosure spare part on our website and that it arrived the very next day. We know how important it is to get replacement parts quickly, so it's great to hear everything went smoothly. We appreciate your feedback and hope we can help you again in the future!
Prompt service and kept me informed…
Prompt service and kept me informed throughout. The part fitted perfectly.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're delighted to hear that you were pleased with our prompt service and communication throughout your order. It's especially good to know that the replacement part fitted perfectly. We always aim to make finding and ordering spare parts as straightforward as possible, while keeping our customers informed along the way. We really appreciate your feedback and hope we can help you again in the future!
Quick and everything’s in order
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're delighted to hear that you received a quick and efficient service and that everything was as expected. We really appreciate your custom and look forward to helping you again in the future!
Good website and easy to order
Good website and easy to order. Product arrived securely packaged and would recommend to anyone
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're pleased to hear that you found our website easy to use and the ordering process straightforward. It's also great to know your order arrived safely and securely packaged. We really appreciate your recommendation and look forward to helping you again in the future!
End of leak. Items delivered as ordered ans very…
Items delivered as ordered ans very quickly
9 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're delighted to hear that your order arrived quickly and that everything was delivered exactly as expected. We always aim to provide a fast, reliable delivery service, so it's lovely to know we met your expectations. We really appreciate your custom and look forward to helping you again!
These guys are great to deal with
These guys are great to deal with. I accidently ordered the wrong parts, when I rang them to explain the situation it all got resolved very quickly. After a few emails and photos the correct parts were identified and ordered in about an hour.
Excellent customer service.
15 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're really pleased to hear that our team was able to quickly resolve the issue and help you identify the correct parts. We know how frustrating it can be when the wrong parts are ordered, so we're glad we could make the process as straightforward and hassle-free as possible. Providing helpful advice and excellent customer service is always our priority. We really appreciate your kind words and look forward to helping you again in the future!
Brilliant service arrived on time had…
Brilliant service arrived on time had it fitted in 5 minutes
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted to hear that your order arrived on time and that you had everything fitted in just five minutes! It's always good to know when things go smoothly from ordering through to fitting. We really appreciate your feedback and look forward to helping you again in the future!
Excellent.
Good prices, great online chat and phone support from real people with real expertise to help me get the product I needed, quickly. Super-fast delivery and personal service. Strong recommendation.
14 October 2026
Reply from Bathroom Spare Parts
Thank you for such a fantastic review! We're really pleased to hear that you found our prices competitive and that our team was able to provide the expert advice and personal service you needed, both online and over the phone. We pride ourselves on having knowledgeable, approachable staff who are always happy to help customers find the right products. It's also great to know your order arrived so quickly. We truly appreciate your recommendation and look forward to helping you again!
Ordered the part I needed on line but…
Ordered the part I needed on line but it was out of stock. I was kept up todate via email of expected delivery dates regularly which was good. Delivered promptly when in stock.
14 October 2026
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us a review! We're sorry the part you needed wasn't immediately available, but we're pleased to hear that our regular email updates kept you well informed throughout. We understand how important clear communication is when waiting for an order, so it's great to know this was appreciated. We're also glad your part was dispatched promptly once back in stock. Thank you for your patience and custom, and we look forward to helping you again!
Very helpful
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're really pleased to hear that you found our team helpful. Providing friendly, knowledgeable advice and excellent customer service is something we take great pride in. We appreciate your feedback and look forward to helping you again in the future!
Reply from Bathroom Spare Parts
Thank you for your excellent review! We're delighted to hear that you were happy with our competitive prices and speedy delivery service. We always aim to offer great value alongside a fast and reliable service, so it's lovely to know we met your expectations. We really appreciate your custom and look forward to helping you again!
Found what I wanted and was posted…
Found what I wanted and was posted quick very happy
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that you found exactly what you needed and that your order arrived quickly. We always aim to make ordering straightforward and provide a fast, reliable delivery service. We really appreciate your custom and look forward to helping you again!
Excellent customer service and speedy…
Excellent customer service and speedy delivery!
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're so pleased to hear that you were happy with our customer service and speedy delivery. Providing friendly, helpful support and getting orders to our customers quickly is always our priority. We really appreciate your kind words and look forward to helping you again!
Good company to do business with.
Great stock of items delivered quickly. Absolutely no issues whatsoever.
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted to hear that you were pleased with our range of products and speedy delivery. We always aim to offer a good selection of stock alongside a reliable, hassle-free ordering experience, so it's lovely to know everything went smoothly. We really appreciate your custom and look forward to helping you again in the future!
Good customer service and in stock parts
Quick and informative response to questions regarding suitability of spares. Spares available and sent out quickly. Clear instructions included in packaging (a DIY - ER can manage). Successful servicing of inlet valves on a 20 year old Damixa Tap. A bit pricy but cheeper than buying a new tap and paying a plumber to fit it although I am competent to do it, but not everyone is.
14 October 2026
Reply from Bathroom Spare Parts
Thank you for taking the time to leave such a detailed review! We're delighted that our team could help you identify the correct spare parts for your Damixa tap and that they arrived promptly. It's particularly pleasing to hear that the instructions made the repair straightforward and that you've successfully given your 20-year-old tap a new lease of life! We appreciate that replacement parts can sometimes seem expensive, but as you've highlighted, repairing a quality tap is often far more economical than replacing it altogether. Thank you again for your custom and kind feedback!
Order was dispatched quickly and…
Order was dispatched quickly and arrived on time. The price was good as well.
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're pleased to hear that your order was dispatched quickly, arrived on time and offered good value for money. Providing competitive prices alongside a fast and reliable delivery service is something we always strive for. We really appreciate your custom and hope to help you again soon!
Brilliant service
Really struggled to find an unusual flexihose. Emailed them one evening to check what I had found and got an email back the next morning with exactly the right part which was with me 2 days later. Can't fault them.
12 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're delighted that our team was able to help you track down the correct flexihose, especially when you'd been struggling to find one elsewhere. It's great to hear that you received a helpful response so quickly and that the part arrived just two days later. We pride ourselves on our product knowledge, friendly customer service and speedy delivery, so your feedback is much appreciated. Thank you again for your custom!
Very happy with my experience
Very happy with my experience,
I ordered some parts for my bathroom, sadly they were not the right ones but I managed to refund them and get the one I needed, fast delivery!
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're pleased to hear that, although the original bathroom parts weren't quite right, you were able to arrange a refund and get the correct parts without any hassle. We know how important it is to get the right spares, so it's great to hear that everything was resolved smoothly and that you were happy with our speedy delivery service. We really appreciate your custom and look forward to helping you again!
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