Bathroom Takeaway Reviews 

3,226
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 866 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often praise the fantastic value, beautiful designs, and impressive durability of the various bathroom fixtures they purchased online. People love how simple the ordering system is, alongside consistently prompt shipping that ensures everything arrives safely and well-protected. Many buyers appreciate the helpful support team and state they would gladly return for future home renovation projects. However, some customers also noted frustrations regarding delivery communications, missing tracking details, and occasional careless courier handling issues. A few reviewers additionally mentioned receiving damaged goods or experiencing unexpected delays when trying to secure quick replacements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with fast... See more

Product

Consumers find product quality and value to be exceptionally positive, praising the excellent pricing,... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and great prices.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in excellent condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more

Rated 5 out of 5 stars

After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lo... See more

Rated 5 out of 5 stars

I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... See more

Rated 5 out of 5 stars

Really happy with my experience with Bathroom Takeaway. Great service, good prices and plenty of choice. Everything went smoothly, and I’m really pleased with the overall experience. Would definitely... See more


Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Radiator shop

About Bathroom Takeaway

Written by the company

We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!

At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.

Visit us online or in store and discover how easy it is to transform your bathroom for less./

Our Promises

Written by the company

Product Guarantee
We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
30-Day Money Back Guarantee
If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
Price Guarantee
We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
Free Delivery over £399
We offer free standard delivery on all orders £399 or more to UK Mainland.
Social Media
Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,226)

868 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Cannot track order

Cannot track order. Just comes up unforbidden but, order is out for delivery

25 September 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Susan,

Thank you for your review.

I am very sorry to see your review.

I am sorry to hear that the couriers tracking link was not working for you.

If you had contacted our customer service team regarding this we could have investigated this further for you at the time.

Again please accept our apologies for any inconvenience caused by the courier.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

I visited the Minworth Showroom on…

I visited the Minworth Showroom on Friday 25th Sept 2026. I was greeted by the very friendly and knowledgeable Nathan. We went through the project i am planning and we managed to cover all the items on the list. Very pleased with the overall cost, The ladies in the office were very helpful and professional too. Well Done guys!!

25 September 2026
Unprompted review
Rated 3 out of 5 stars

I ordered a bath front panel

I ordered a bath front panel. It was delivered very quickly, but arrived broken. You very kindly sent a replacement, which also arrived quickly, but also broken. After this I asked for a refund rather than try a third delivery. Your customer support was very kind and polite and responded very quickly. So your people were fantastic. The product not so.

17 September 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Steven,

Thank you for your review.

I am very sorry to see that you were not happy with our courier.

We appreciate your kind words about our customer service staff.

Again please accept our apologies for any inconvenience caused by the courier.

Kind regards,

- Bathroom Takeaway

Rated 4 out of 5 stars

A great replacement with issues for existing plumbing

My ladder bath towel rail was a replacement for a leaky old one, so when I tried to simply replace it all went well until I realised that the support brackets were 25mm longer than the existing. So after two hours or so sawing the new supports to the right size I eventually got there. A note to the affect that you may need to adjust the stand brackets to suite your existing would be helpful.
Having said that it’s a great replacement so 4 stars

21 September 2026
Rated 5 out of 5 stars

Excellent quality products that look…

Excellent quality products that look very expensive but a t a fraction of the price. Very quick delivery when i needed a shower tray the next day! Customer service was also very helpful when i needed to return an item. i would definitely use them again.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery arrived on time.

Delivery arrived on time.. driver was helpful bought everything in and placed upstairs where I asked... from picking to ordering and delivery everyone so helpful ... would highly recommend...

18 September 2026
Rated 3 out of 5 stars

Let down by delivery company

Radiators dispatched on time and look to be of good quality. Let down by the delivery. Tracking information not updated and delivery left on a steep hill with the pallet leaning dangerously in to the public walkway, without any notification. Cast iron radiator not put on any supports so had broken through the pallet and was very difficult to remove and bottom legs scratched.

16 September 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Steven,

Thank you for your review.

I am very sorry to see that you were not happy with our courier.

We will pass your feedback to them to investigate this further.

Again please accept our apologies for any inconvenience caused.

Kind regards,

- Bathroom Takeaway

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