Bathshop321 Reviews 3,679

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I honestly don't know why more people don't use the 2 in one toilet with sink in the top of the system. Thanks for being a great supplier, prompt delivery and arrived safely and in good condition... See more

Rated 5 out of 5 stars

☺️ We are very happy! A complete new bathroom at a very reasonable cost. Everyone at Handforth were so good - helpful, pleasant and a joy to deal with. Particularly Cath and Jill who went to gr... See more

Rated 5 out of 5 stars

I’ve been browsing the bath shop website which helped a lot with thinking, but when it comes to ordering- call them up or better yet visit the shop! The team are knowledgable, friendly, and will cut t... See more

Company replied

Rated 1 out of 5 stars

Tried to purchase a bath, delivery and customer service non existent. Took payment, no update regarding delivery date. Chased them via email as they have no customer support phone number they came up... See more

Company replied

Company details

  1. #72 of 116 best companies in Bathroom Supply Shop
  2. #81 of 108 best companies in Bathroom Renovator
  3. #173 of 244 best companies in Home improvement shop

About Bathshop321

Written by the company

Bathshop321 is a family-run UK business offering a wide selection of bathroom suites and products for sale online including baths, toilets, basins & sinks at the best price possible prices.

We are The UK's Best Value Bathroom Shop.

We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.

Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.

Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.

Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.

Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..

*Subject to Terms and Conditions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BATHSHOP321 👍👍👍👍

Very easy to navigate website and after a phone call and a few questions answered I purchased the item was delivered promptly but my customers vanity was slightly the wrong size but called Bathshop321 up and it wasn’t a problem they had it picked up and I was refunded .I was very impressed and will be using them in the future 👍👍

10 August 2023
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Reply from Bathshop321

Thank you very much for taking the time to leave a review. We're glad you were happy and look forward to doing more business with you

Rated 5 out of 5 stars

5 Star service

Bath shop UK delivered my order on the time given, the driver phoned me to inform he would arrive in 20 mins. which he did.
There was some slight damage with the wash basin, which was replaced without fuss.
Would highly recommend the Bath company for there overall service.

21 August 2023
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Reply from Bathshop321

Thank you very much for your great feedback.

Rated 5 out of 5 stars

Great service

Great service, large range of products and quick delivery!

24 July 2023
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Reply from Bathshop321

Thank you very much for taking the time to leave us great feedback

Rated 5 out of 5 stars

Good customer service

Tap broke but Kevin sorted the problem. Tap was changed immediately and seems to be ok.

24 July 2023
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Reply from Bathshop321

Thank you for your kind comments - we're glad we could sort the issue for you

Rated 5 out of 5 stars

An excellent company!

I had an excellent experience shopping with Bathshop321. They helped me choose the right replacement toilet seat and were friendly and efficient. I would definitely shop with them again and would recommend them.

6 August 2023
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Reply from Bathshop321

I'm glad we were able to assist you with your enquiry - thank you for your business

Rated 5 out of 5 stars

Super customer service

Super customer service. Very good quality shower. All in all a very good experience. I would definitely buy from them again and recommend them to friends and family.

28 July 2023
Rated 1 out of 5 stars

WHATS INTEGRITY

Ordered a basin but my customer had changed vanity unit size so immediately (within 4hrs but lets be generous 24hrs) I cancelled the order. I was told it would be refunded. A few days later I asked where the refund was and was told it can take 7 - 10 days. (WHY)
Not sure why this being the 21st century. 12 Twelve
(working) days later asked again and was told its been processed 3 days ago. Asked yet again today and told "Unfortunately, this is in the hands of our accountants , who have advised they have processed - please can you let me know when you have received this refund in the next few days",
Not a company I can TRUST or recommend

25 July 2023
Unprompted review
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Reply from Bathshop321

We apologise you had to wait for your refund, unfortunately it is correct and we do quote 7-10 working days before funds are returned - sometimes to do with our internal processes and sometimes waiting for the bank to transfer - I appreciate this is frustrating. I can see that the funds are back with you and I apologise you had to wait.

Rated 5 out of 5 stars

Bathshop 321. Five Stars

I really had no idea where to start with a new bathroom but your staff member Chelsea’s help, advice and amazing knowledge of your products my bathroom was installed. It’s perfect and I love it. I wouldn’t go anywhere else. The quality of all your products 5 star and I was very pleased with the prices. I would and will highly recommend Bathshop 321. Thank you all.

16 May 2023

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