BMS Technologies LTD Reviews 

1,310
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing on various batteries, and the overall top quality of the goods received. Many people also mention that the customer support staff goes out of their way to provide helpful advice and ensure everything works properly. However, some people mentioned frustrating delivery delays caused by external courier services failing to arrive within the scheduled time slots. A few reviewers also reported receiving damaged or leaking items and experiencing communication hurdles when trying to resolve these unexpected problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and perform... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the speed and reliability... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient staff who provide... See more

Staff

Users describe positive interactions with staff, praising employees for their vast technical knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renault in Gloucester tried to scam me (twice) by wanting to charge nearly £400 for a battery. I went to Battery Mega Store and bought a far better Bosch that 100% matched the codes from Renault. 2nd... See more

Rated 5 out of 5 stars

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... See more

Rated 5 out of 5 stars

My friend recommended your company to get a battery from. I was impressed as the site gave me 10 different options for my car, where as other sites were giving me only two options. Delivery was next... See more

Company replied

Rated 5 out of 5 stars

After having an issue ordering online I called and spoke to Connor. He could not have been more helpful, battery was pretty much half price of elsewhere and he knew I was on a tight timeline so pushe... See more


Company details

  1. Battery shop

Written by the company

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,310)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb after sale service under warranty

Bought a battery 4y 9m ago and it failed. 5y warranty and I completed an on-line enquiry, got a prompt email response and a claim form with clear instructions. I had the battery tested free of charge at Halfords and sent the test result plus proof of purchase and the claim form to KIERAN who approved my claim. A replacement battery arrived next day!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Car Battery 💯 value and service

I have purchased quite a few batteries from them for my vehicles and family vehicles. Customer service is the best you can get and any technical advise if any issues is superb. I dealt with Kieran and his response was amazing. We would definitely be purchasing again from them and have already and will be recommending them to others.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Battery Issue

Had a size issue with a car battery i ordered online, anxious at first, but Callum listened patiently and Kindly helped to resolve the problem... Working in a customer service sector myself as a manager.... Callum was truly magnificent in his promptness and kindness towards resolving a problem - this level of service was just brilliant. Thanks Callum.

Definitely the place to buy Battery items from!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great prices on a range of batteries, but was very impressed by the customer service. I had an issue due to my own error and when I reached out for assistance, I was helped by David in the Sales team who, despite only recently starting employment at BMS, went out of his way to help me find a solution. He kept me up to date with progress, gave me various options and even phoned me directly to have one-on-one contact instead of just via email to get to a final solution, which I was very happy with. Great service and if they train all staff in the same way, you'll be pleased too.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service.

Had a problem with an item I bought, contacted them about it. They appeared to be helpful but did nothing to solve the problem. Chased them a week or so later, one again they appeared to be helpful but haven’t heard anything for a couple of weeks. Solved the problem myself by buying a replacement part elsewhere.

15 September 2025
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Dave

Thanks for your review and responding to my information request. I am very sorry to read your review as this is not the experiance we want our customers to have.

I can see here that the first call back request was put in 05/09 however the phone number provided did not connect. A second call back request was put in 15/09 but there are no follow up notes therefore I have flagged this to our Technical Support Team so it can be looked into and I can reply to your review in full.

Rated 5 out of 5 stars

Great Customer Service, highy recommend

My second time purchasing batteries. So refreshing to have excellent customer service. Special mention to Callum and Kieran for their help and great communication.
Emails answered promptly, batteries delivered next day. Highly recommend this company.

24 September 2025
Unprompted review
Rated 4 out of 5 stars

Probably one of the better place to buy Victron kit

This has to be one of the better places to buy Victron kit. They are very helpful and have huge stock levels.

I called Connor in the sales team to check stock levels before placing the order.
Basically if you want something quick and at probably the best price, these guys are hard to beat.
Kieran was on the front desk when I arrived 2 hours later to pickup my order. Easy parking, No waiting, he had the order ready to go.
I needed some more cables which he quickly sorted.

Great showroom and helpful staff.

Note of caution, be careful to check your order has all the correct items present.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Callum Davis gave great service and…

Callum Davis gave great service and answered my questions about the new battery requirement for my car.
It was a real pleasure speaking with Callum because it was obvious he has a detailed knowledge of the products.

I have purchased several batteries from BMS in the past and BMS has never let me down.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Battery claims

BMS Technologies sales team contact member Callum dealt with my issue of a battery failure, he advised me to complete the claims form and supply other information regarding garage verification of battery condition, purchase invoice and other information describing symptoms battery was showing , once supplied Callum quickly actioned a replacement to be despatched to me and my old battery to be collected as soon as possible, a very smooth procedure from start to finish.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Victoria Potts was very Helpful

Victoria Potts was very helpful indeed in advising me on the purchase of suitable battery for leisure purposes. She also consulted with your technical team i.e. power for a pump that inflates a paddle board. The battery purchased was light and maintenance free and I'm delighted with the purchase at a very competitive rate. She has helped me in the past with the purchase of 3 other batteries and she certainly goes that extra mile, and never disappoints.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Shopping Experience

I bought a car battery from Battery Megastore and the process was super easy. Their website made it simple to find the right fit and the prices were good value. The delivery came on time and the product works exactly as promised. Couldn’t be happier with the purchase.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with this company 👍🏻

Very impressed with this company and the advice on which battery was best for my car and also the quick efficient of paying for the battery and then the same day dispatch and was delivered at 9:15am the following morning and would highly recommend them.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support from Callum

Amazing support from Callum - he helped me select the product, ensured my order was processed and shipped for an urgent delivery. He even rang to confirm that it went out. So grateful for his can-do attitude and guidance. That is customer service at it's finest.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

fantastic customer support

I have had a few batteries go in my family cars of recent and always buy from BMS. Not only the price but the fantastic service and support . I have made an error on a order and Callum gave me sound advise and help sort out my mistake .
So Car back on the road again.
Will be returning customer guaranteed

31 July 2025
Unprompted review

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