I have ordered 2 creams, first of all I had to deliver to Italy the creams cause they don't ship to Hungary, and after 15 days (they say delivery in Europe in 4/5 days) they sent me 2 creams (100 eur... See more
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Order 4218 I extremely disappointed ☹️. I feel I have been robbed off £109. Placed an order almost a week ago, no update since order confirmation. Have send several emails seeking an update on my ord... See more
Horrible. I ordered Keto Charge after reviewing the ingredients and received A COMPLETELY DIFFERENT PRODUCT WITH THE SAME LABEL. I sent them pictures and compared it to what's on their website and I g... See more
took almost a month to receive the “keto box”. When I received it there was two out of 12 items suitable for the keto diet. They’re insisting items laden with several types of sugar, rice flour, sunfl... See more
Company replied
Company details
Contact info
Newstel, G4 0LF, Glasgow
- 448705133345
- cs@bauernutrition.com
- www.bauernutrition.com
1.2
Bad
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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great company quick service just like i expect
2 October 2014
Unprompted review
Reply from Bauernutrition
We are pleased to read that your shopping experience was enjoyable. Hope to see you soon on our website!
not good
Not very good customer service, I've ordered like nearly 2 weeks a go still not received my order yet,
1 October 2014
Unprompted review
Reply from Bauernutrition
Hello Ahmed,
I can only apologise for the issues regarding your order. It seems like your order got lost in transit as our customers normally receive their order within 2-3 working days.
I have now processed an additional shipment again today via Royal Mail Next Day Delivery with tracking reference: JW029191712GB. If you receive the product twice, please keep the additional one free of charge as a gesture of goodwill.
If there should be any further questions or problems, please do not hesitate to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: 02087875981
Once again I am extremely sorry for any inconvenience caused.
Great product, fast delivery:)
Many producers and even more web shops offers similar products (many are scams too) but only Bauernutrition and one more (which i can't rememner now) offers high quality products for a resonable price and fast worldwide delivery.
30 September 2014
Unprompted review
Reply from Bauernutrition
Thank you for your compliments. We are pleased to read that you are satisfied with our products and service. Hope to see you soon on our website!
Reply from Bauernutrition
We are pleased to read that you are satisfied with our products. Hope to see you soon on our website!
excellent experience
Easy to order, easy to pay and easy to use web site. Delivery was spot on, would definitely recommend using this company.
18 September 2014
Unprompted review
Reply from Bauernutrition
We are pleased to read that your shopping experience was enjoyable. Hope to see you soon on our website!
amazing
They are professional and cooperative. I will purchase from them again :)
17 September 2014
Unprompted review
Reply from Bauernutrition
We are pleased to read that your shopping experience was enjoyable. Hope to see you soon on our website!
Very good
Very nice and helpful hotline help. One product extra in the receiption parcel, Very nice
15 September 2014
Unprompted review
Reply from Bauernutrition
We are pleased to read that your shopping experience was enjoyable. Hope to see you soon on our website!
brilliant.received my order quickly
Didn't find it easy to order at first but customer service was so helpful. They went out of their way to help me. There was always a reply to Evey email sent no matter what time. I haven't used the product yet but will write a review when I do.
13 September 2014
Unprompted review
Reply from Bauernutrition
We are pleased to read that your shopping experience was enjoyable. Hope to see you soon on our website!
Reply from Bauernutrition
We hope you will be impressed by the product you have purchased as well. Thank you for your review.
Went smoothly
From order, over payment to receiving package the transaction went smoothly - if the product works is another matter that remains to be seen.
8 September 2014
Unprompted review
Reply from Bauernutrition
We hope you will be impressed by the product you have purchased as well. Thank you for your review.
Prompt to receive, hopefully it will please!
Received my order promptly. Have only been using my tablets for a few days so can't comment on whether they are what they say they are but I would have liked an information booklet or something
2 September 2014
Unprompted review
Reply from Bauernutrition
Thank you for your positive review and the feedback on how we can improve our service. Hope to see you soon on our website!
Best product and reliable
One of my best online shopping.. Quality product that I can trust
23 August 2014
Unprompted review
Reply from Bauernutrition
We’re pleased to read that your shopping experience was enjoyable. See you soon on our website!
Received goods by post within days in a neat packet with a detailed invoice
Happy with goods, received in good order and all explained in detail. Looking forward to weight loss results.
14 August 2014
Unprompted review
Reply from Bauernutrition
Thank you for your positive review. Good luck for your weight loss journey. We hope to see you very soon.
Good product, bad delivery
The delivery is way too slow, 1 week went by between the time I made the purchase online and the email confirming it had been shipped and now it will probably be another 2 weeks before I get the product. This is my 3d time reordering and each time it's been getting slower and slower.
12 August 2014
Unprompted review
Reply from Bauernutrition
We apologise for the delay. It was dispatched last 6th of August the day after you placed your order. Please allow 10-15 working days delivery to USA.If you do not receive your order for any reason,please contact our customer service department at http://support.bauernutrition.com.
i AM NOT SATISFIED:
I payed the full price thru Pay Pal. But did not get any message the day after the payment was executed. What went wrong? Beats me. Did not receive anything up till now.
12 August 2014
Unprompted review
Reply from Bauernutrition
Hello Ciska, I can see that your order was dispatched on 5th August 2014 1 day after you placed your order. Perhaps the order confirmation email has gone into you Spam filter? If you have not received your order within 10 working days, please contact our customer service department at http://support.bauernutrition.com.
very bad experience
Customer service agent is very impolite. Do not know how to conduct business
No one responded to my concern
7 August 2014
Unprompted review
Reply from Bauernutrition
We apologize if you have felt misunderstood. We work hard every day to improve our customer service experience and we hope to serve you better in the future.
Very helpful staff
I have been using Bauernutrition for some time now via ebay and now directly. I can safely say that they are top notch and any issues have always been resolved...
7 August 2014
Unprompted review
Reply from Bauernutrition
We’re pleased to read that your shopping experience went smoothly. We hope to see you soon on our website.
Much improved website ordering - used to be awful.
The first time I've ordered since the change. The old site was bad & could stop you completing your order.
Could offer more package options.
Hope the new XS product lives up to expectations.
4 August 2014
Unprompted review
Reply from Bauernutrition
We’re happy that you like the new website and shopping experience. We’re always working hard to improve every aspect of our business. We hope to serve you soon.
Reply from Bauernutrition
Thank you for your positive review. We hope to see you very soon.
it is delivered so slow.
first time buy i waited for twowweeks.even open case on paypal , because i thought i was cheated.(phone number nobody answer,also email)
29 July 2014
Unprompted review
Reply from Bauernutrition
We’re sorry to hear that your order was slow to arrive. Some of our products are incredibly popular and go out of stock really fast which might influence delivery times in some cases. Our customer service, however, aims to respond to all queries within 24H. You can contact us on: cs@bauernutrition.com
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