Bava's Music City Reviews 

359
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a keyboard cover for my Yamaha 88 key electric piano. Postage was $25 for an envelope-sized satchel at 85g. This which was almost as much as the cost of the cover. The cover didn’t match th... See more

Rated 5 out of 5 stars

To Nick and the whole entire team at Bavas Music City We purchased the Maestro Piano and Nick thoroughly explained what the Piano did in explicit detail so much so that after 30mins we struck up a m... See more

Rated 5 out of 5 stars

I wish all online transactions were as positive as the one I experienced with Nick and the crew at Bava's. From the outset, it was obvious that Nick was highly experienced in all things accordion, and... See more

Rated 5 out of 5 stars

I’ve had the pleasure of buying a full Bose PA system, a Nord Stage 3 keyboard, also a looping station and a gig bag from Bavas Music City and I cannot recommend them enough. All staff members I spoke... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!


Contact info

3.6

Average

TrustScore 3.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(359)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and friendly, from a muso who knows

Bavas music has always had something available that I need, Nick and the team have been very helpful and friendly, even when I have changed my mind. They seem to be across the latest gear and can recommend something that meets my requirements. Specials are also another thing I like and Bavas certainly has a few of these. Over all satisfaction Very Good. I came back even after a few years.
Thanks again David G.

2 October 2019
Unprompted review
Rated 5 out of 5 stars

I was very happy with the service I got…

I was very happy with the service I got when I purchase a Bass guitar
pack with amp,the some of the items were not in the bag and they sent them to me asap without terrgating me,
Thank you for excellent customer service
Gerald A

24 September 2019
Unprompted review
Rated 5 out of 5 stars

Great service and response to my…

Great service and response to my inquiries. Thoroughly recommended. Efficient and reliable.

24 September 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Chris Thanks for the great review .Hope to see you back as an ongoing customer

Rated 5 out of 5 stars

Amazing service

Amazing service, fast shipping and the drum kit i ordered for my daughter went beyond my expectations. 10/10 would purchase from Bava's again.

20 September 2019
Unprompted review
Rated 3 out of 5 stars

Keyboard good condition

Keyboard good condition, good price, delivered in good time. Given a pair of headphones as gift with purchase, not compatible with keyboard. No follow up to email enquiry

16 September 2019
Unprompted review
Rated 5 out of 5 stars

Was contacted by a lady from Bavas whom…

Was contacted by a lady from Bavas whom asked if I still wanted the guitar case that I ordered, as The guitar I purchased (60,s Strat) already came with a case. I wasn't aware of this and was duly reimbursed the purchase price of the case.Also the best price I could find. Guitar was beautifully presented.Thanks.
.

13 September 2019
Unprompted review
Rated 5 out of 5 stars

Great service

My order wasn't in stock so they went over and above to help me.

13 September 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Thank you for the great review . This is what our store is all about - personal service in this corporate world . We try a bit harder

Rated 5 out of 5 stars

Great prices on sale items

Great prices on sale items. Customer
service is great. Nick Bavas was the one who looked after us when we purchased our Roland Piano keyboard. Nick has an excellent customer
service. a great guy.

5 September 2019
Unprompted review
Rated 5 out of 5 stars

Purchased Fender Guitar Pack

Purchased Fender Guitar Pack. Very happy with quick delivery and arrived in good condition and well packed.

30 August 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Thank you for your great review

Rated 3 out of 5 stars

Issues with ordering

Issues with ordering, no receipt sent through, had to make multiple follow up calls regarding order. Company would benefit significantly by communicating with customers in the event an order is delayed.

29 August 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look