Have bought, and traded in a couple of cars with Bav motor company. Always secured a fair price with excellent service in a quick and friendly manner. Have dealt mainly with Chris who has always been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Founded on quality, trust and service, BAV Motor Company is a family-run used-car dealership based in Pyle, Bridgend, Wales. With over 40 years of experience in buying, selling and sourcing high quality second-hand vehicles, we are committed to delivering a car buying experience that is transparent, friendly and fair.  ⸻ Why Choose Us • Experience you can rely on. Generations of automotive expertise mean we know what makes a good used car—just as importantly, we know what doesn’t.  • Excellent selection. We offer a wide range of vehicles, all carefully inspected and described accurately. Our goal is to match you with a car that fits your needs and budget.  • Finance & warranties. Low-rate finance options are available (terms apply), plus warranty support to protect your purchase and your peace of mind.  • Outstanding customer service. Our team is friendly, honest, and approachable. Whether browsing, buying, or after-sales, we aim to make every step straightforward and stress-free.  ⸻ What People Say With over 600 reviews across multiple platforms, BAV Motor Company has achieved a reputation score exceeding 4.7/5 in many listings. Customers most often praise: • friendly staff • excellent value for money • helpful after-sales support  ⸻ Our Promise At BAV, we believe car ownership should be exciting, not exhausting. That means no hidden defects, no surprise fees, and no pressure sales. Just a vehicle you can rely on, with a team that treats you with respect.
Contact info
United Kingdom
- www.bavmotorcompany.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing and efficient service
Amazing and efficient service. Very helpful and easy process when purchasing my car.
Great experience buying my dream car
My experience was great. I was left with the car to have a good look and a drive with no pressure to buy.
The sales team were easy to deal with and all the little bits we agreed on were done before I took delivery of the car.
I would certainly look them up next time I need a new car.
Great experience
Great experience, everyone was really helpful and knowledgeable. They were happy to answer all our questions. Very satisfied with our visit there today
Definitely recommend
Can’t thank the staff at BAV motor company enough. They were so helpful with the process of buying my new car and talked me through everything thoroughly. Would definitely recommend!!
We had been looking for a mini Cooper…
We had been looking for a mini Cooper Auto for some time and all were over 100 miles away. We found a very clean and reasonable mileage (58000) on a 10 plate Mini Cooper at BAV - attended and dealt with Tudor throughout the process of buying the car and arranging part exchange with my wives older (one owner since new 52 plate) Mini Cooper.
Tudor was knowledgeable, attentive, and very fair in arranging a full MOT and Repairs and Service on our new car. It was a pleasurable experience from start to finish and I would 100% recommend using B.A.V for any used car purchasing and servicing in the future. 10/10
I found the whole experience excellent
I found the whole experience excellent. From my initial enquiry, Gerald rang back when promised and kept me up to date. I had great confidence to travel from London to collect the car I wanted.
I was not disappointed. The description was spot on and it drove effortlessly for the 4.5 hrs homeward journey. A great price, great people. Highly recommend!!
Lovely car,, great service
Friendly and professional service from initial enquiry to completing the purchase.
An outstanding experience from start to…
An outstanding experience from start to finish. Gerald and his wife were friendly, welcoming, and highly professional throughout. I part-exchanged my vehicle and received a very fair deal against a lovely Mitsubishi Outlander.
I travelled three hours from the Midlands to view the car, and it was exactly as described in the advert – no surprises, just honest and transparent service.
I would highly recommend BAV Motors to anyone looking to purchase a vehicle. Five-star service all the way. ⭐⭐⭐⭐⭐
Great team
Great team. No sales pressure. Helpful and informative. Definitely recommend.
AudiA3
We recently bought my son’s first car. AudiA3. We travelled over 4 hours so were a bit apprehensive. The car was exactly as described and a lovely clean car. The price was competitive and most of all no hard sales patter. The journey home was really smooth and very pleased with the car. Great experience would highly recommend!
Great service from start to finish
Great service from start to finish. I would highly recommend BAV motor company. Nothing was too much for them and would help in anyway they could if needed.. Nice people and easy to get on with and chat to
Stay away!
Took my holding deposit with a promise of having it back, no explanation of Terms and conditions, said they were putting the car back on sale with my holding fee then ignored several emails requesting money back or even offering a solution. Still yet to receive any “holding” fee back. Didn’t care about anything I had to say. Underlines everyone’s bad experience when buying a car asked to speak to the manager or the ceo and was told that they don’t speak to customers on a face value, mental - Avoid at all costs

Reply from BAV Motor Company
Cheap car with swift and friendly service
Really swift and friendly service. Good quality car at a very good price. Would totally recommend them.
Luke & Gerald were really good and friendly
amazing service
The guys were amazing, very helpful and made the process easy and stress free. Definitely recommend.
Highly Recommend - 5 Star Service 🌟
Really happy with my car I purchased from BAV Motors last week. Gerald (sales rep) was not only knowledgeable in respect of the type of car I was looking for, but also friendly and down to earth. Gerald took the time to go through everything with ease and spent a lot of time with me without any time pressures too. The car I purchased was clean, and in beautiful condition. I'm thrilled to have such a lovely car. Overall, I had a great experience dealing with Gerald at BAV Motors, and would highly recommend the company to anyone looking to purchase a car!
My car buying experience
Man and wife team.Very welcoming and easy to communicate with. Straight to the point and very helpful. Got the car I wanted and was even help with tax and insurance. Absolute pleasure to be around. Excellent service would definitely recommend. Thanks for an easy experience with no hassle.
Buying my first car.
Bought my first car this weekend and was really happy with the help offered by the team. No pressure, but plenty of information when needed. My dad was able to take the car for a test drive and was given plenty of time to test it. Looking forward to learning to drive in my new car.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







