Bayercarsales Reviews 

42
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were unhappy with their experience overall. Consumers frequently reported significant mechanical faults, persistent warning lights, and unexpected electrical issues shortly after driving their newly purchased vehicles away from the dealership. People also experienced extremely frustrating communication problems, noting that staff were consistently difficult to reach and unresponsive when seeking assistance for unresolved problems. Some reviewers were happy with the helpful and professional staff who guided them clearly and pleasantly through a completely smooth purchase. Others mentioned that several vehicles were delivered in great overall condition, looking completely immaculate and matching the precise descriptions provided prior to collection.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some experiencing helpful and efficient staff while... See more

Product

Consumers find product experiences to be highly mixed and unpredictable. While some reviewers reported having... See more

Staff

People report ambiguous experiences with staff, highlighting a stark contrast between exceptional service and... See more

Customer service

Clients share negative opinions on customer service due to poor communication and unfulfilled promises.... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised vehicles for being immaculate,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Rang on 2 occasions to inquire about £80k + vehicle. On both occasions failed to call back. Was only asking if vehicle had full service history. Definitely won’t be purchasing from them.

Rated 1 out of 5 stars

Purchased a Ford Ranger - nice vehicle. Pre sale was great, nice and smooth. Within a few days my key was working intermittently. Took it to their garage, but Bayer refused to replace the key. Basical... See more

Rated 1 out of 5 stars

Video & description didn’t show the true likeness of the VW Shuttle. Was in much worse condition and serious damage was hidden. Most importantly, 2 rear tyres were illegal but they argued it’s only th... See more

Rated 1 out of 5 stars

If you live outside the area avoid any dealings with this company, Great first contact but after that they didn't help in the best way for the customer at all but after weeks of emails I stopped email... See more


2.3

Poor

TrustScore 2.5 out of 5

42 reviews

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2.3

All reviews

(42)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

I urgently needed a van and they had an…

I urgently needed a van and they had an LEVC electric van available for excellent money. It was turned around very quickly they did all the paperwork and taxed it before I even left the showroom, the vehicle developed a problem they were available to me for advice or support and liaised access to the manufacturer for warranty support which I used the van now drives like brand new so much so I have stopped using my land rovers and I drive this everywhere. I want to say to their team Thank You and you will definitely see me again in the not distant future.

11 January 2024
Unprompted review

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