Banner for Bayfields Opticians & Audiologists - Abingdon

Bayfields Opticians & Audiologists - Abingdon Reviews 39

TrustScore 4.5 out of 5

4.6

23 Stert Street, Abingdon, OX14 3JF Abingdon, Oxfordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used Bayfields in Abingdon for many years. The staff are friendly, courteous and knowledgeable, and take care to ensure a successful experience. The products are quality and supplied quickly.

Rated 5 out of 5 stars

I am absolutely sure that I has had pleasure for my eyes examination an hour before to get a new glasses. After I have been to the Newmedica Eye Health Clinic for my eyes cataract about few months ago... See more

Company replied

Rated 5 out of 5 stars

They checked my ears and eyes for their heath and I am dissapointed to say they have found problems. On this occaision could not finish but to send me to hostpitals. I am now rhinking that the prev... See more

Rated 4 out of 5 stars

The examination was extremely thorough and the audiologist explained the diagnosis and costs clearly. I would have liked to have received written details of the options offered which I requested but I... See more


Company details

  1. #10 of 25 best companies in Optician
  2. #20 of 24 best companies in Audiologist
  3. #4 of 21 best companies in Contact lenses supplier
  4. #13 of 18 best companies in Eye Care Clinic
  5. #17 of 44 best companies in Glasses store
  6. #11 of 14 best companies in Hearing Aid Shop

About Bayfields Opticians & Audiologists - Abingdon

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 23 Stert Street, Abingdon, OX14 3JF, Abingdon, Oxfordshire, United Kingdom

  • 01235520849

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and great service

Audiologist was extremely patience with my Mum and took time explainimg everything for her. The resulting hearing aid are wonderful and Mum is enjoying joining conversations and hearing the birds again

28 November 2025
Rated 5 out of 5 stars
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that your hearing test was quick and easy. We appreciate your feedback and your time.

Rated 5 out of 5 stars

Caring approach and pleasant…

Caring approach and pleasant environment.
My new hearing aids are great and I was given lots of advice on how to care for them.
Thank you.

30 June 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you appreciate our caring approach and pleasant environment. We're glad you are enjoying your new hearing aids and the advice we provided. Thank you.

Rated 5 out of 5 stars

My examination was very thorough

My examination was very thorough, everything explained and I felt very well cared for.

10 June 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're glad you felt well-cared for and that your examination was thorough. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Always great service at Abingdon would…

Always great service at Abingdon would not go anywhere else. First class service

22 May 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you consistently receive great service at Abingdon. Thank you for your positive feedback and kind words.

Rated 4 out of 5 stars

Very nice people

Very nice people. Though I have not yet collected my new glasses. Recieved a text to call and book to collect them. Have tried to call 4 times with no answer, so i will just drop in and collect them.

19 June 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We appreciate your feedback. We're sorry you had trouble reaching us by phone to schedule your glasses collection. Please feel free to drop in at your convenience, and we will be happy to assist you.

Rated 5 out of 5 stars

Excellent experience

Excellent experience, very thorough examination and staff extremely helpful with choice and fitting of frames

28 May 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you had such a positive experience! We appreciate your feedback regarding our team's thoroughness and helpfulness.

Rated 5 out of 5 stars

Very helpful friendly staff

Very helpful friendly staff
Went the extra mile to ensure complete customer satisfaction
I would definitely recommend Bayfields

9 June 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that our team was helpful and friendly! It's great to know we ensured your satisfaction. Thank you for recommending us!

Rated 5 out of 5 stars

A thorough eye examination

A thorough eye examination. Thank you.

2 June 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're glad you found the eye examination thorough. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I am absolutely sure that I has had…

I am absolutely sure that I has had pleasure for my eyes examination an hour before to get a new glasses. After I have been to the Newmedica Eye Health Clinic for my eyes cataract about few months ago. The Opticians have had great helpful me as I am hearing impairment.

12 June 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you had a positive experience during your eye examination and that our opticians were helpful, especially considering your hearing impairment. Thank you for sharing your feedback!

Rated 5 out of 5 stars

My second eye test here.

My second eye test here.
It was nice knowing who I was going to see.Kelly is amazing putting you at ease and explains what she is doing.Great after care service.Fantastic selection of frames to choose from.

7 May 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you enjoyed your second eye test with us. It's great to know that you felt at ease and well-informed, and that you appreciated our aftercare service and frame selection.

Rated 5 out of 5 stars

Great experience

Great experience
Really checked my eyes
Then very helpful in choosing my new glasses & lens

12 May 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that your eye exam was thorough and that we were helpful in choosing your new glasses and lenses. Thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look