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Bayfields Opticians & Audiologists - Frodsham Reviews 27

TrustScore 4.5 out of 5

4.3

4 Eddisbury Square,, WA6 6QS Frodsham, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are so friendly ask if would like a drink. Take time with you when having eyes tested. Explaining what questions you ask. In the past had new glasses and they help and tell the trust to what... See more

Rated 5 out of 5 stars

Very welcome from the minute I entered the shop, coffee was offered and just a short wait for my appointment. The ophthalmologist was extremely professional and took his time in testing my eyes,... See more

Rated 5 out of 5 stars

Felt cared for & the ophthalmologist was genuinely interested in me, really good explanations. No pressure to buy new spectacles. Nice reception area, offered a hot drink on arrival. A real step back... See more

Company replied

Rated 5 out of 5 stars

I was seen on time. Everyone was very kind and welcoming. I felt relaxed. The optician was efficient and very pleasant. I didn’t need any new glasses but there was no hard sell to get me to update my... See more


Company details

  1. #10 of 25 best companies in Optician
  2. #20 of 24 best companies in Audiologist
  3. #4 of 21 best companies in Contact lenses supplier
  4. #13 of 18 best companies in Eye Care Clinic
  5. #17 of 44 best companies in Glasses store
  6. #11 of 14 best companies in Hearing Aid Shop

About Bayfields Opticians & Audiologists - Frodsham

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 4 Eddisbury Square,, WA6 6QS, Frodsham, Cheshire, United Kingdom

  • 01928 732255

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

The staff are so friendly ask if would…

The staff are so friendly ask if would like a drink. Take time with you when having eyes tested. Explaining what questions you ask. In the past had new glasses and they help and tell the trust to what they look in them. Very nice team and would recommend the shop in frodsham.

16 May 2026
Rated 1 out of 5 stars

New glasses were not usable

New glasses were not usable, double vision. Checked prescription told ok but glasses not set up correctly so they sent them away for new lenses. New lenses were better but not good. Told to use them for 3 weeks so my eyes would get use to them. I found I was taking glasses off as they did not help. Returned for a refund which they gave me without question.
I have since found an independent opticians who changed the type and make of the lenses, altered the angle of the glasses, checked and rechecked the fitting.
I can now see clearly again. This took less than a week whereas it was 12 weeks using Bayfields.

5 May 2026
Rated 5 out of 5 stars

Very helpful and caring

Very helpful and caring, we were made very welcome and offered drinks while we waited excellent examination and help with all our questions would recommend them to anyone thank you m&s cleworth

23 April 2026
Rated 5 out of 5 stars

Very welcome from the minute I entered…

Very welcome from the minute I entered the shop, coffee was offered and just a short wait for my appointment.
The ophthalmologist was extremely professional and took his time in testing my eyes, very relaxing.

After my eye examination I browsed the glasses without the usual pressure you get in other places.

I really felt like a customer and not part of a conveyor belt.

16 January 2026

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