Rebecca is always brilliant with our 6 year old twins who now both have glasses. I trust bayfields above the standard high street opticians. Their service is never rushed, you're always taken care of... See more
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Liam was very calming and friendly, he explained what he was doing and why, as well as answering any additional questions I had, Reception staff were friendly, the lady doing the fittings was f... See more
The optician that did my test (sorry I can’t remember his name but he had long hair!) was brilliant. So thorough and took his time to explain the scans making me feel informed throughout. I felt no pr... See more
Not cheap, but a different world to a company starting with "S". Nice people, quiet efficient service. I would go to them again and trust them.
Company details
- #12 of 26 best companies in Optician
- #15 of 21 best companies in Audiologist
- #4 of 22 best companies in Contact lenses supplier
- #12 of 18 best companies in Eye Care Clinic
- #17 of 45 best companies in Glasses store
- #10 of 13 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - North Walsham
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
11 New Road, NR28 9DE, North Walsham, United Kingdom
- 01692 403687
Comprehensive eye tests
4.8
Excellent
77 reviews
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Thank you Bayfields for all you have…
Thank you Bayfields for all you have done. Fantastic service with my glasses and for sorting my husbands glasses too.
3 December 2025
eye text
Informative optician and friendly interested staff on reception and choosing spectacles
5 December 2025
An excellent very informative appointment.
This was my second appointment with Tom who was lovely and friendly who put me completely at ease. Although at this stage I feel I am not quite ready in needing hearing aids, I know it will happen and will be only too pleased to see Tom again when the time comes. It was fascinating with the info I gained and Tom was very thorough in his explanation.
8 December 2025
Very professional and friendly so you…
Very professional and friendly so you feel relaxed
1 December 2025
Personal service with caring professionals
Helpful, professional, warm staff. giving advice and choice with vision and hearing. The management and reception team also excellent.
21 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It wasn't great but it was good
It wasn't great but it was good. The representative was tied up with another customer so was 20 minutes late for the appointment, which meant I had to hurry, fortunately this was only a small problem. Profuse apologies we're expressed but I was stressed.
27 November 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We regret that the appointment delay caused you stress, and we appreciate your patience. We're glad the issue was minor. We'll address the scheduling concerns to improve our service. Thank you for your feedback.
Everyone did a good job politely and…
Everyone did a good job politely and efficiently . What more do you need. A cup of tea would be nice.
17 November 2025
Yearly eye test with Debora
14 November 2025
A very thorough examination
A very thorough examination. When it comes to purchasing glasses however, your prices are VERY high. I appreciate the quality of the lenses but there should be an alternative range at a lower price.
7 October 2025
Unprompted review
Professional and friendly service
Professional and friendly service. A thorough examination, with full assessment of my complex eye condition. Paying extra for the scan is a good investment, in my opinion, as the optometrist explained fully what the scan showed - which in my case was good news. They carry a lovely range of glasses frames and I spent absolutely ages making my choice, helped by the friendly dispensing optician. All in all, a great service in a relaxed environment. Recommended.
16 August 2025
Unprompted review
Visited the North WALSHAM branch today…
Visited the North WALSHAM branch today for an eye test, treated myself to some new glasses and had a fantastic experience with Ellie who was super helpful and a credit to any store. She repaired a pair of my reading glasses without any hesitation and nothing was too much trouble wonderful customer service thank you very much.
2 August 2025
Unprompted review
Very helpful and explained in good…
Very helpful and explained in good manner about tests and glasses available. However range of glasses available could be larger to suit more people.
1 August 2025
Tom was outstanding in every way.
18 July 2025
Ear Wax Removal
Very friendly and helpful service, needed a follow up appointment but was only charged for one consultation.
Hearing a lot better after treatment.
11 July 2025
Friendly service aircon as needed and a…
Friendly service aircon as needed and a cup of tea appreciated.
Lively banter to, helps settle my nerves.
Thank you 😊
16 July 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We are happy to hear that our staff provided efficient, professional, and polite service. We appreciate your feedback.
Lovely staff,
Professional but friendly staff, everything explained clearly. Would always recommend.
12 June 2025
Reply from Bayfields Opticians & Audiologists - North Walsham
We're glad you enjoyed your experience with our approachable staff. Thank you for recommending us; we appreciate your feedback.
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