I have been a customer at Bayfields for several years and will not go anywhere else. From the moment I walk into the shop I am warmly welcomed and dealt with in the most professional way I could ever... See more

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Staff friendly and knowledgeable. Efficient service. Want you to be happy with your glasses - not rushed.
It’s doing ok.
Very friendly helpful staff. They really make you feel like they care about you. At the same time the eye examination is very good and thorough and there are a good range of frames to choose from. The... See more
Company replied
Company details
- #11 of 25 best companies in Optician
- #20 of 24 best companies in Audiologist
- #4 of 21 best companies in Contact lenses supplier
- #13 of 18 best companies in Eye Care Clinic
- #17 of 44 best companies in Glasses store
- #11 of 13 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Ossett
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
5 Wesley Street,, WF5 8ER, Ossett, West Yorkshire, United Kingdom
- 01924 260490
Comprehensive eye tests
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Very friendly helpful staff
Very friendly helpful staff. They really make you feel like they care about you. At the same time the eye examination is very good and thorough and there are a good range of frames to choose from. The waiting room is a peaceful and calming environment and helpful advice on choosing frames is available if you want it.

Reply from Bayfields Opticians & Audiologists - Ossett
Very professional staff!
Very professional staff. Helpful and friendly. Always a great experience to visit such a lovely opticians.

Reply from Bayfields Opticians & Audiologists - Ossett
Professional and friendly plus…
Professional and friendly plus co.municated what was going on with my eyes.
Faz explained everything well and did my referral straightaway.

Reply from Bayfields Opticians & Audiologists - Ossett
Excellent experience.
All the staff were very helpful and the optician was very thorough and helpful and identified a problem which is now under further investigation.
Super Service
Always professional , extremely attentive and nothing is too much trouble
Excellent service as usual 👍👍
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