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Bayfields Opticians & Audiologists - Welwyn Garden City Reviews 

56
TrustScore 4.5 out of 5

4.6

39 The Howard Centre,, AL8 6HA Welwyn Garden City, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This was my first pair of varifocals and I was quite nervous because of the expense and unsure if I would be able to get on with them. I received a great service: full information (including about the... See more

Rated 5 out of 5 stars

I had my annual eye test done by David Crugman. He was thorough and meticulous when testing my eyes. I am very pleased that he took his time without rushing through the eye test. He is also polite and... See more

Rated 5 out of 5 stars

Very friendly genuine and understand my eyes well. Told me to go to hospital immediately when I had an eye ulcer. Saved my right eye. Very good generous referral plan. Have a monthly care plan for con... See more

Rated 5 out of 5 stars

The detailed eye examination, and scan ...all carefully explained in detail by David , positive advice given and the knowledge that I am welcome to return at any time should I have problems with my si... See more


Company details

  1. #12 of 26 best companies in Optician
  2. #14 of 20 best companies in Audiologist
  3. #4 of 22 best companies in Contact lenses supplier
  4. #12 of 18 best companies in Eye Care Clinic
  5. #17 of 44 best companies in Glasses store
  6. #9 of 12 best companies in Hearing Aid Shop

About Bayfields Opticians & Audiologists - Welwyn Garden City

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 39 The Howard Centre,, AL8 6HA, Welwyn Garden City, Hertfordshire, United Kingdom

  • 01707 392919

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.6

All reviews

(56)

2,271 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

This was my first pair of varifocals and I was quite nervous because of the expense and unsure if I would be able to get on with them. I received a great service: full information (including about the money back guarantee) and fitting, resulting in clear and comfortable vision. Thank you - I would recommend you.

9 July 2026
Rated 5 out of 5 stars

An excellent annual eye test as always

I had my annual eye test done by David Crugman. He was thorough and meticulous when testing my eyes. I am very pleased that he took his time without rushing through the eye test. He is also polite and carried out his job in a professional manner.

1 July 2026
Rated 2 out of 5 stars

Strange pricing system

The optician's examination was thorough, I was pleased with this aspect of my appointment. It seems a very strange arrangement, to be required to pay £12.00 per month to have services made available and to receive the discount on the purchase price. After some issue with the printer, I was given my prescription which I used at another opticians.

17 June 2026
Rated 5 out of 5 stars

Professional Opticians

The optician was very thorough and patient. A very helpful lady who organised my frames. You could stock some more reasonable priced frames. We don't all want high end brands. The lens are more important

6 June 2026
Rated 5 out of 5 stars

Best opticians I have found.

Very friendly genuine and understand my eyes well. Told me to go to hospital immediately when I had an eye ulcer. Saved my right eye. Very good generous referral plan. Have a monthly care plan for contact lenses that’s very reasonable.

24 April 2026
Rated 4 out of 5 stars

Positive experience

Try to be very accommodating for wheelchair user, however space is limited so it can take quite a bit of maneuvering to access the consultation room. All other areas are easily accessible and staff are very friendly, professional and helpful.

23 April 2026

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