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Bayfields Opticians & Audiologists - Woking Reviews 74

TrustScore 5 out of 5

4.8

35 Commercial Way,, GU21 6XR Woking, Surrey, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I had a very thorough eye examination and everything was explained in detail, I wasn’t rushed during this time so that was good. Charlotte who helped me choose my glasses and sunglasses was excellent... See more

Rated 5 out of 5 stars

Sent a reminder 24 hours before the appointment and a link if I needed to change it. On the day all the staff were very pleasant and professional. I was seen on time and given a thorough and detailed... See more

Rated 5 out of 5 stars

Bayfields in Woking is an excellent place for glasses. The opticians are knowledgeable, give a thorough eye exam, and explain everything clearly. They answer all questions with patience and make you f... See more

Rated 5 out of 5 stars

Had a appointment for eye test then ordered glass that has very good advice took 2 days to make glasses ( very quick) went in to pick them up but they had a fault so had to get me another pair excelle... See more


Company details

  1. #10 of 25 best companies in Optician
  2. #20 of 24 best companies in Audiologist
  3. #4 of 21 best companies in Contact lenses supplier
  4. #13 of 18 best companies in Eye Care Clinic
  5. #17 of 44 best companies in Glasses store
  6. #11 of 14 best companies in Hearing Aid Shop

About Bayfields Opticians & Audiologists - Woking

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 35 Commercial Way,, GU21 6XR, Woking, Surrey, United Kingdom

  • 01483 766800

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 5 out of 5 stars

Bayfields in Woking is an excellent…

Bayfields in Woking is an excellent place for glasses. The opticians are knowledgeable, give a thorough eye exam, and explain everything clearly. They answer all questions with patience and make you feel at ease. The fitting team take care to ensure the glasses sit properly and explain what to expect. I'm grateful for their time, care and patience. Thank you!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Always good service during my…

Always good service during my appointment and offering coffee is very welcome whilst you are waiting ,staff are very friendly and helpful .. I joined the monthly scheme which gives discounts and free scans … I was booked in for an audio test too and as a result was able to make use of the free ear wax removal under the scheme .. good choice of glasses, although can be expensive but you are not obliged to purchase from them as they give you a copy of your prescription…

9 February 2026
Rated 5 out of 5 stars

The team at Woking are great

The team at Woking are great. From the moment you step through the door. Customer service is 100%.
You’ll get nothing but excellent treatment - would highly recommend.

31 January 2026
Rated 5 out of 5 stars

Really pleasant experience

Really pleasant experience. Not only was I welcomed with a cup of tea, The optician took time to explain the various tests to me, and suggested different types of glasses for my needs (without being salesy). a far nicer experience than the big hiugh street chain I've been going to for the past 10+ years!

17 January 2026
Rated 5 out of 5 stars

Audiology examination

Competent, professional and comprehensive audiology exam. Discussed results clearly with me and answered all my questions. Good service.

26 January 2026
Rated 5 out of 5 stars

Excellent service

From start to finish met with a friendly professional group of people at Woking. Could not have been more helpful and would thoroughly recommend.

23 January 2026
Rated 5 out of 5 stars

I have been using Bayfields for a…

I have been using Bayfields for a number of years to deal with all my spectacle requirements and also had my ears syringed. I love Bayfields and will always use them. They are efficient, friendly and kind.

22 January 2026
Rated 5 out of 5 stars

AUDIOLOGIST - NOTED PRE CANCEROUS SKIN CONDITION

I recently had a hearing test at Bayfields Woking.
The audiologist advised I should seek medical advise regarding skin damage to my left ear. Sure enough the skin needed attention and is in a pre cancerous condition. Thank you to the audiologist for noticing this - even the doctor was impressed how he had found it. Well trained and professional, need I say more.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Proper customer service

From the moment I walked in I knew I had found a great optician. Staff were friendly and kept me informed all the way through, explaining things in an easy to understand way. Getting my new glasses was an equally great experience, no long wait, smiling staff willing to serve. There was no hard sell or upselling just simple clear information making it easy to choose the right glasses for me.

6 January 2026

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