Bellesa Reviews 

15,385
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,459 reviews, reviewers had a great experience with this company. Customers frequently mention that the shipping is exceptionally fast, and they truly love the discreet and careful packaging used for every order. Shoppers also praise the top notch customer service, noting that the support team is always ready to help and quickly replace missing or damaged items. Some reviewers were not happy with certain product designs, explaining that the items did not fit their bodies comfortably or provide the expected sensation. A few other people also felt disappointed when specific toys stopped working properly or failed to charge correctly after just a few uses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as opinions on items vary significantly among consumers.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Quality

People report ambiguous experiences with quality, as feedback is deeply divided. Many customers praise the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Customer service

Consumer opinions regarding customer service are notably divided. Many reviewers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more

Rated 4 out of 5 stars

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a... See more

Rated 4 out of 5 stars

So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy. For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the... See more

Rated 4 out of 5 stars

I received a defective product and they sent me a new one which I really appreciate! I had requested to just get a refund because I didn't want to mess with the defective item or get another one if i... See more


Company details

  1. Sex toy store

About Bellesa

Written by the company

Bellesa is a by-women sexual wellness company.

Description of image

Description of image

Shop Bellesa Toys
Shop Best Sellers
Our Community
Contact Us

Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.

Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.

Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.

100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"

Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(15,385)

2,382 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

They didn’t give you a wow experience…

They didn’t give you a wow experience like the description. The rings I wouldn’t recommend

9 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 5 out of 5 stars

11/10

11/10. My first real toy, very intense! Flexible and has different vibration settings.

9 August 2026
Rated 1 out of 5 stars

I emailed a question about the product

I emailed a question about the product, and I have not received a reply.

8 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this. We don't see any emails from you but our care team will reach out to you as we are keen to find a resolution. Make sure to check your junk/spam!

Rated 4 out of 5 stars

I waited to write a review for this toy…

I waited to write a review for this toy and I’m glad I did. The length and the thrusting? Amazing. I wish the speed of the thrusting could change, but the thrust with vibrations is heavenly! However, after a few uses, the thrusting no longer works. It’s charged, and the vibrations still come on, but the thrusting won’t start anymore. A little disappointed, since that’s why I got the toy, but the vibrations are still nice.

27 July 2026
Rated 1 out of 5 stars

Do Not Buy from here!

Do Not Buy from here!! Worst online shopping experience ever. Ordered 20 july and its now 8 August still no order Having to repeatedly ask for a tracking number, multiple emails saying hey we can't find your order even with the order number! Then they say its on it way and here is tracking. And they send it to the wrong address...on the other side of the country! Two emails to get a oops these things happen and they'll resend it. 5 days later still no tracking number again. Request to cancel and get my money back and get an auto reply of hey its a busy season ( seriously? It's August) and we're getting your order ready. Absolutely disappointing untrustworthy experience, terrible customer service,buy elsewhere. I would give negative stars if I could. Very unhappy regretful customer.

20 July 2026
Unprompted review
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team as we are keen to find a resolution.

Rated 4 out of 5 stars

This was my second order from Bellesa

This was my second order from Bellesa. My first one wasn't satisfactory and as such I was given a gift card and reordered some new stuff. This one was good, and the product works as intended.

7 August 2026
Rated 4 out of 5 stars

Overall worth the purchase on sale

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a bit less frictional material on the dildo, though.

7 August 2026
Rated 5 out of 5 stars

Quality Content & Exceptional Support

I really love Bellesa's overall vision and approach. They’ve truly transformed the adult industry and elevated its quality across both their shop and online platform. Plus, their customer support is always super helpful whenever I reach out.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Been with them for two years and it’s a delight. Anytime I purchase from them, it’s delivered quickly and discreetly. Had an issue once and they quickly helped resolve it.

7 August 2026
Unprompted review
Rated 2 out of 5 stars

BILLING IS NOT DISCREET

Shipping is discreet but BILLING IS NOT DISCREET. It literally says "bboutique" and when you look it up on Google the site is the first thing you see.

The products themselves were great but the anonymity the company claimed was the whole reason I bought from them, so I give two stars because the claim is false.

7 August 2026
Unprompted review
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We're so sorry to hear this and we understand your concerns regarding privacy. Just to note, the charge will show as BBOUTIQUE.CO on your statement with no mention of the products you purchased. However, if paying with a third-party such as Klarna, it will show as BELLESA. If you have any concerns or questions, please reach out to our Care team. We are always striving to improve our experience.

Rated 5 out of 5 stars

Easy to work with

I found this company from SWOOP on YouTube, and I am so grateful for that. Fantastic product and quick shipping. I ordered 2 things and the delivery company was having trouble delivering it. I reached out to them, with no luck. So then I reach out to Bellesa and they immediately sent me my order again and it was delivered so within the next 2 days. It was so nice of them to get me my stuff quickly.

6 August 2026
Rated 5 out of 5 stars

Orgasm Upgrade LOL

Upgraded from my "first toy," so looking to invest in a good one. Got an ad for this place on FB and IG. There was a free AirVibe included with a minimum purchase, so thought why not get both? Look, I always thought vibrators didn't do it for me, but I just had a bad one. The AirVibe had me orgasming back to back, which I did not think was possible! The Aurora 2 is also good, very strong and varied rhythms if you need to change things up. But I am damn lucky I got the AirVibe.

3 August 2026
Rated 5 out of 5 stars

Great experience!

The standard shipping option (1-4 days) was super fast and arrived in 2 days! I was not expecting the package to be on my porch so quickly after placing my order. I love both of the toys I ordered, though one of them had a bit of a learning curve. I got both my items with a great discount!

6 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look