Black Cellar - Black Sludge
On the 28th October in anticipation of Halloween I visited my local BC Liquor store (BCL Store #8, Brentwood Bay) and purchased a box of Black Cellar Malbec - Merlot wine (owned by Andrew Peller Ltd).
Upon opening the wine for my guests I noticed that the wine was contaminated with black sludge and undrinkable. I wrote to BCL and Andrew Peller Ltd (APL) and attached images of the box, bar code and of the contents showing the ‘black sludge (inner plastic bag).
I received a very kind and professional reply from APL who informed me that the wine was past its recommended shelf life unlike wine in glass bottles, wine in 'boxes' has a defined and quite short shelf life. I was further (correctly) advised by APL that it was "the BCL stores responsibility to monitor and maintain their wine stock". This BC Liquor had clearly not done.
I have also written to BCL but as yet have not had the courtesy of a reply.
Buyer Beware!