More than an year waiting for a withdrawal request. They only give automatic answers. Support does not work. They don't pay.
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Started using it earlier this year was ok. But since last two months can't make any withdrawals which is impacting me badly financially. Standard response from them is sorry we can't give you an ETA.... See more
BDSwiss Global ID : 2229279 Account ID: 1718422 I told the company that I was in desperate need of my withdrawal due to medical emergency, but they obviously did not care. They gave the same h... See more
Company replied
I've been using bdswiss for the past 5 years, never had a problem until recently. Somehow no withdrawal is being processed and it has been going for a while now. It starting to look like they... See more
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Company details
Written by the company
Join a Club of More than 1,600,000 Traders. At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses and daily market news. We follow a strictly client-centric approach and aim to exceed your expectations. To reflect this approach, we offer our clients the possibility of dynamic leverage (available in certain jurisdictions) of up to 1:2000 and several account types to satisfy our clients' increasing demandsThis is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools! As a result, our excellence and reliability can be reflected by the number of awards won throughout the years.
Contact info
Mauritius
- community@bdswiss.com
- www.bdswiss.com
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Not a single chance of withdrawal
Not a single chance of withdrawal. I’ve tried so many times and same thing. Same result. It wasn’t like this when they were taking my deposits and I think this is just an utterly disappointing platform. So much money with no intention of getting the money paid out, is a clear definition of a scam. I filed my case with Eleven& Stone and every penny I deposited here has been gotten back and transferred to me. BDSwiss took advantage of me and my finances and I don’t recommend them.
Almost a year has passed
Almost a year has passed, and they still haven't approved the withdrawal. Their mission seems to be scamming as many new people as possible. I'll file a complaint with the CID when I return to Dubai, as they have an office in the Emaar building downtown. They called me from within Dubai to make the deposit.
Elaborazione prelievi
edit in english this time : "A broker that is NOT serious at all. I requested a withdrawal (over 270 euros) and after weeks, still nothing. I want to close the account and change brokers, but Bdswiss is holding my funds saying 'we are experiencing issues processing withdrawals.' Sure, okay, but when depositing money, you never have any problems, right ;) . Moreover, while I wait for my withdrawal to be processed so I can finally leave this NOT serious broker, THEY KEEP TAKING MONEY FROM MY ACCOUNT FOR 'ACCOUNT INACTIVITY.' So, withdrawing money from my account has no 'technical problems,' but processing my withdrawal so I can leave has plenty of technical issues... ABSURD. I have contacted technical support multiple times, and nothing changes; they always repeat the same phrase using the same excuse of technical problems. I advise reporting this issue to Consob and the relevant authorities, including legal ones (forget about the complaint you send by email to them, they just take you for a fool)."
I have been waiting for my withdrawal…
I have been waiting for my withdrawal of since May 6, 2025, and BDSwiss continues to delay without any valid explanation. Despite multiple follow-ups and even filing a complaint with the FSC Mauritius, nothing has been resolved.
I am now preparing to take legal action in the UAE, and will be seeking compensation for the financial damage and stress caused by BDSwiss holding my funds unlawfully for nearly two months.
This behavior is unacceptable for a regulated broker. I strongly urge others to avoid BDSwiss until they prove they can treat clients fairly and professionally.
Lets guys make a group who’s currently in UAE
BDSwiss affected, withdrawal issue.
BDSwiss, founded by German entrepreneur Jan Eric Malkus in 2012, has been a prominent online trading platform for Forex and CFDs, achieving significant growth between 2018 and 2021. However, aggressive marketing and reliance on offshore structures led to regulatory challenges that impacted its liquidity and operational capacity. Which probably led to serious financial issues from none segregated client accounts to withdrawal issues since September 2024.
I am personally have been a client of BDSwiss since 2021 and having the withdrawal issue since April 2025 where the broker cited to some technical adjustments, after which I requested a second withdrawal in June for bigger amount thinking that the issue was with the first request. But it is occurred that the picture is much bigger as I discovered and explained above. The broker clearly fails to fulfill its obligations, misconducts and shows disrespect and careless behavior towards its clients. I think the founder/ director/ chairman/ Jan Malkus should bear direct responsibility for the loss and financial stress of the clients which trusted his firm.
By the recent developments it is appeared that some AmiCorp Group's branch in Mauritius manages financials of the BDSwiss and now they finger-pointing each other.
BDSwiss currently holds active licences from regulators in Mauritius (FSC), Seychelles (FSA), UAE (SCA – advisory only), and South Africa (FSCA). Given that the issue with the broker persist for so long, all that mentioned authorities have failed as trusted regulators as well. Advise everyone to leave them a relevant feedback, especially for the Mauritius (FSC), Seychelles (FSA).
All the known names of BDSwiss by me: BDS Markets, BDSwiss Group EU, Viverno Markets Ltd, BDSwiss Holding Ltd, BDSwiss AG, B D SWISS MENA FINANCIAL ADVISORS L.L.C. and some affiliate companies: Vastani GmbH, Duronga Holdings Limited.
I call everyone affected by the recent of the BDSwiss actions, or to be more correct, inaction and lies - leave a review for the mentioned companies and regulatory authorities as well.
I believe 'Strength lies in numbers. As I am located in the UAE, I am seeking to connect with other clients who have been affected in this region. Reach me out on LinkedIn, where you can find me under the same name and photo.
You can't withdraw the money. They're scammers!!
No withdrawal possible, FRAUD
Withdrawal = impossible, avoid at all costs!!!
I am waiting since end of 2024 to withdraw my balance. All that I get from BD Swiss are excuses.
I don’t know if it’s a pyramid scheme or something else but you should stay far away from them!!!
Withdrawal Delayed
Withdrawal Delayed – Complaint Filed with Regulator
I’m a client from the UAE, and my withdrawal via debit/credit card has been delayed for more than a month
I contacted BDSwiss support multiple times but received only copy-paste responses blaming “technical issues” with no resolution.
I have now filed an official complaint with the FSC Mauritius (their regulator under BDS Markets).
This experience is unacceptable. A regulated broker should process withdrawals in a timely and transparent manner.
Completely unreliable
They are completely unreliable. I have been trying to withdraw my funds for over nine months, but each time, they respond with vague and diplomatic excuses, claiming they are working to resolve the issue. Do not trust them under any circumstances. I have solid proof to back up my claims.
Illegal withdrawal Specialist
This company held my withdrawal for over 3 weeks and later deducted $34 as inactivity fee and held unto the balance perhaps looking for another reason for illegally deduction. Trade with them at your own risk
I can't say much but it doesn't make…
I can't say much but it doesn't make sense for a broker like BDSwiss not processing withdrawals for close to a year now! They are not even concerned about it, all they do is reply with automated message that their team is looking into it. A whole year! Solving a withdrawal issue. Trade with them at your own risk. Deposits working very well but not withdrawals???
Fraudulent company
Unfortunately,I have deposited amount few months ago with this broker.Initially they were ok but it's been months they are holding my withdrawal and now the support team also disappeared suddenly.it means the company is clearly fraud 🤥.I want them to just issue my pending withdrawals
They start off kind and helpful until…
They start off kind and helpful until it is time to take some out your balance then it's all kinds of delay tactic to get you to commit more, how to navigate schemes like this?, check bio photo for info
Almost 15 day gone my withdrawal not…
Almost 15 day gone my withdrawal not come also live chat not answer me totally scam wrost broker i ever seen
I am waiting for withdrawal more than…
I am waiting for withdrawal more than two weeks. But there are some people who are waiting months. Just read other fresh comments after Oct 2024. They stopped working after this date.
L͏a͏t͏e͏ W͏i͏t͏h͏d͏r͏a͏w͏a͏l͏
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Worst company going
Worst company going! My money got stuck.
Didn’t bother refunding. Just became aggressive and argumentative. Waste of time. Do not trust this broker because they are unpredictable, unprofessional and they use unstable deposit addresses. Your funds are never safe.
Bad company!
Bad company!! My savings would have been gone if not for the details in my user name or bio photo helped me in retrieving my funds of $10,000 that I invested
CLASS ACTION LAWSUIT
Does anyone know if there's a class action lawsuit against BD Swiss regarding withdrawals? If so, I would like to join.
At this point, they just stop responding altogether. I tried to send emails they do not answer. This is frustrating that you go through the trouble of getting a regulated broker and they turn out to be a scam Broker.
Thanks to the team on my username
Thanks to the team on my username, my savings would have been gone if not for the team in my user name they helped me in reclaiming it all
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