Bealls Florida Reviews 

The customer service people are always eager to help and available to assist ,e whenever I am in the store. The store is always clean and not cluttered.

I visited the Bealls in Port Charlotte and had the most wonderful experience with Kristine!!! She was super friendly, very helpful and extremely patient. I will come back just for her! Great hire!

Wow! I thought I would be one of the only ones with a rating of one. I really don't like the fact that you have to shop on Sunday or Monday to get their discounts and when you do go on Sunday or Monday what you want to buy is not discounted it's really infuriating and I will never shop at Bealls again. It is a bait and switch and I hope everyone reads this review there are plenty more bad reviews

I ordered off of them June. They said it would take seven to ten days to receive my order.
I kept count of the days so when the day I suppose to get my order it never came.
So I called and talked to a agent to tell her I never got my order. I asked for my money back and they told me they would send me to fill out and send back to them. I never got anything to fill out. And never got my money back either.

I made a payment in full for my last transaction, now I'm being told I still have a $30 balance but they can't tell me why. Just that it's due. BS. I'd owe $30 if I didn't have a coupon. So what, coupons are only good for the first billing statement but the amount becomes due after? Now I can't get ahold of a real person to talk to. FTP..

I placed an online order, received my confirmation email with a picture of the item I ordered. The day before, the pants ordered were out of stock. The next morning, I checked again for the pants, noticed they were available, hurried while at work and ordered the pants, since they were available. The pants I received were not what I ordered. The chat rep and my invoice showed different pants and she claims that's what I ordered.

I don't know how one confuses Geo linen pants in blue/white for striped linen pants in blue/white. The pants I received have no blue in them and are ugly. I even copied/pasted the info from my invoice to show they were not the same. She stated the pants (I ORDERED) weren't available through Amazon so I figure they use other sources for their online orders. I checked Amazon and Ebay before I placed my order to check for a better deal. I will NEVER order from their site again!

Granted, I was refunded but that's not the point. Don't advertise merchandise you don't have in stock or just change someone's order and send what you feel like!

Amanda was wonderful ; she could teach customer service. From walking into store until cashed out--there was a SMILE, helpfulness and courtesy without me feeling "bugged"!

I’ve been a Bealls/Commenity Credit Card holder for three years and unexpectedly WITH NO reason(no late payments etc) They drastically reduced my credit limit I called and asked for it to be reinstated and was told they cannot do that. I shop there weekly and keep my balance paid off. This is unfair and not how you are to treat customers especially customers who have a long standing and excellent relationship with your company.

They don’t have items that they advertise and you go through the whole purchase and payment process, then days later the order is cancelled. First and last time I order through Bealls Florida. It was a waste of my time!

If you value your credit rating, don’t get a credit card from this company. I opened a credit card in December. A bill arrived the last week of January. On 2/2, I opened the bill to discover it was due on 2/1. I immediately called to inform them that I had just received the bill and I paid it in full over the phone. Today 3/13, I get my second bill expecting a zero balance but to my surprise I owe $58.48. Again, I call immediately to inquire about the balance since I haven’t charged anything. They informed me that I was charged $27.00 late fee on 2/2 plus 3.48 interest. Then they stated that I missed another payment (for a bill I still haven’t received) so another 28.00 was charged to my account bringing my total to 58.48 in late charges in less than 3 months. As a person whose credit rating is 900+ I was completely dumb founded by the unscrupulous charges and shared that information with their customer service rep just moments before I told her to close my account. Of course, she stated that the late charges won’t be reported. Then to add insult to injury, she offered me a $10 coupon and 15% off my next purchase if I would keep my account open. Unbelievable!!!

I had probably one of the most best customer service experience today at the Bradenton store location.
Barenetta was the employee at the check out. She meticuliously explain the coupons saving 20% on particular items with a lot of patient and kindness. She also give me all informations for store credit points and she open a account for me.
Wow! What more can I say!

France Tremblay

Don't get fooled by the 25% savings pass . I had several items that I was purchasing with a 25% off savings pass. I realized a couple items ended with 99 so they would not qualify, however, all the other items were sale items and nothing I wanted to purchase qualified for the 25% discount. If you can't honor a sale and have many exceptions, don't bother with the discount coupons as it only annoys customers. It looks as if you are taking customers for being just stupid when you start explaining why the exclusions. RIDICULOUS.

I went into Bealls to take advantage of the current sale on a comforter, I desperately needed. The first store #801didnt have it. Her name was Missy, she called store #734. She was very nice and told me that store #734 has the quilt I needed and will save it for me at customer service. I heard Missy give the details of the comforter I wanted. Stock number; color and pattern. I was so happy as I have been looking for the exact quilt for some time. After a long ride I arrived at Bealls. Went to customer service and explained to the clerk why I was there. She put a quilt in front of me. I said “that is no the quilt”! The clerk; who was very nice said; “I know; I didn’t take the call. The girl who took the call told me; “here; it is not the one she wants, but that is what she is getting”! I was so shocked! I bought it , but will return it ! I am a new customer and it is my first time as a snowbird. Do you feel this was good customer service.?

Catherine was amazing checking me out at the Bealls store in Englewood!
You have a great employee there!

At Bealls today we were helped by a very positive lady who was so helpful to my wife and knowledgable about your entire store. She is always all smiles and so willing to help. You are very fortunate to have Leanna as one of your sales reps. Because of her we shall return to your store again soon. Thank-you LEANNA you were so helpful to us today,l

I purchased two pairs of shoes that were almost identical for a Christmas gift for two people. They were being sold for $7.00 more on other sites and so with free shipping I decided to purchase through Bealls who informed me they would absolutely arrive before Christmas. Needless to day I ordered on December 17th and as of today one pair will make it by the 22nd and the other pair will not arrive until Dec 29th??? RIDICULOUS! So now one will have a gift and the other wont. I'm so livid! Will never shop here again. You can have something shipped from Russia faster than 12 days....and they were both almost identical shoes with the exception of a color stripe.

Ordered boots online on 12/6; by 12/13, order status was still "Processing." Called to ask what the situation was; took over 30 minutes to get someone on the phone. I was assured that the order would have been cancelled by that point if out of stock; likely to receive item within a few days.

Called again on 12/15, but could not get a live voice; settled for "chat." Receptionist said the vendor (Aerosoles) was taking too long, that item would clear soon. I informed her (?) that I had bought directly from Aerosoles recently, as well as DSW, Kohls, etc., and that NONE of them took 10 days to update an order status from "Processing," especially when the websites promote "GUARANTEED" delivery before Christmas when ordered by a certain date. Finally, the chat rep agreed to cancel the order. I have the chat transcript. On 12/16, my credit card was charged AGAIN for the item, not refunded. I called the bank to inform them of this fraud. Today is 12/20; the order has been cancelled, but neither the original, never-processed charge, nor the duplicate, fraudulent charge have been returned. Thank goodness for fraud departments in credit card companies. AVOID BEALLS.

Just ordered a pair of pajamas for my wife had a question on when they were going to be shipped waiting on hold 17 minutes the first time then the phone got cut off and I just shut my phone off after 29 and 1/2 minutes on hold the second time I highly regret that I did not read the reviews for this site I would strongly recommend no one ever order anything from them I'm going to contact my credit card company about canceling my order if the order has not come through my credit card company yet I will pay my credit card off and cancel my credit card that's how bad I feel it is

I went online to look for slippers. I found a pair I liked on Amazon.com sold by Beallsflorida.com. The ad said this item was eligible for free shipping and free returns, so I ordered them after reading reviews that indicated these slippers ran small. I typically wear a size 7 or 7.5 shoe. The slippers I ordered were mediums that supposedly fit sizes 7, 7.5 & 8. I reasoned that because my feet were at the small end of the range, the mediums would probably fit, and if not, I could return them for free.

When I went to check out, a shipping charge was added and I couldn't find a way to avoid this charge. I searched for the same item from another seller, but with shipping and tax, Bealls was still cheaper, so I placed the order.

My shipment was sent to the wrong carrier facility, so it was delayed one day. OK, not Bealls fault.

When I received them, the slippers did not fit - they were too small. I called Bealls customer service. After a long hold, I spoke with a representative. I asked for a replacement in size large. Bealls was out of stock in the large size. I then asked for a return shipping label so I could return the slippers that didn't fit. The rep told me I'd have to pay for return shipping. I protested. She told me to call back the next day to talk to a supervisor. I protested. She said there might be a weekend supervisor who could assist me. She transferred me to someone named Amy.

Amy told me in a snotty tone of voice that Bealls does not deal with Amazon and that I would have to pay for return shipping because it was my "fault" that I ordered the wrong size. I explained that there was obviously a problem with the manufacturer sizing and that it was not my "fault" that the slippers didn't fit although I'd ordered my normal shoe size. She again told me that I'd have to pay for shipping. I persisted, saying that I expected free shipping and free returns based on the online ad, I'd already paid for shipping, and by the time I paid for return shipping, the shipping charges alone would be equal to the price of the slippers. Amy relented and sent me a return shipping label.

I have not yet sent the slippers back, so I don't know if my refund will be credited promptly or if I'll have to protest the charge thru my credit card company.

I'm highly disappointed with the customer "service" I received in this transaction and I will not order from Beallsflorida.com again.

I get so mad when I get a 30% off coupon but when I get to the counter NOT ONE THING I BUY QUALIFIES. Why bother. I am a GOLD card holder who will be looking for a different store.