Beanbagplanet Reviews 335

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Ordered a travel rucksack to take on holiday that was not dispatched until several days after ordering. I emailed company to cancel as it would not arrive in time. Later received a tracking email. The... See more

Rated 1 out of 5 stars

Absolutely rubbish. Took my money and delivered an empty envelope. No response on delivery of the bag. Useless scammers. Do not waste your money. Like money is easy nowadays. Crap company. One st... See more

Rated 1 out of 5 stars

I wouldn’t honestly give them 1 star because it is a complete scam. I paid £30:51 for a back pack and received a tiny envelope in the post weeks later. Instead of a star id give them 😡😡😡😡😡. DONT... See more

Rated 1 out of 5 stars

MASSIVE SCAM. Took my money and haven't heard a thing since. No bean bag delivered or even a confirmation email. I did receive an email from a random person saying they received my confirmation that h... See more

Company details

  1. Home & Garden

Written by the company

Under New Management The brand has had tens of thousands of customers and we do not feel the current reviews reflect the overall experience of customers. We are looking at rewriting any wrongs of the previous owners that have occured. If there are any issues please contact us on our website and we will happily assist in sorting in them.


Contact info

1.1

Bad

TrustScore 1 out of 5

335 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wouldn’t honestly give them 1 star…

I wouldn’t honestly give them 1 star because it is a complete scam. I paid £30:51 for a back pack and received a tiny envelope in the post weeks later. Instead of a star id give them 😡😡😡😡😡. DONT TOUCH THEM WITH A BARGE POLE!!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

AVOID..total scam …

Ordered a travel rucksack to take on holiday that was not dispatched until several days after ordering. I emailed company to cancel as it would not arrive in time. Later received a tracking email. The item arrived the day after I returned from holiday and it was a tiny empty envelope. Absolute scam. Emails have been ignored so am now fighting for a refund from my bank. AVOID at all costs. Looks like they trade under different names though so please be vigilant

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Thieves on the Internet

Absolutely rubbish. Took my money and delivered an empty envelope. No response on delivery of the bag. Useless scammers. Do not waste your money.
Like money is easy nowadays.
Crap company. One star. Do not recommend.
Where is my order you pirates!!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Took my money, providede a fake tracking number and then after 10 days any sign of the purchase disappeared from the "shop" app.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Never received my bean bag

Never received my bean bag. I tried contacting the company via email and social media and never got a response. There’s nowhere on the website for FAQs or contact details. Did a chargeback on my bank to receive my money back. Steer clear of this company.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Can't recommend this company

Can't recommend this company. Purchased a beanbag and waited a week or so before receiving WhatsApp messages from the owner claiming my parcel was lost, then shipped, then not actually shipped but in a shipping container, then again shipped, then posted next day delivery. I would be told nearly every morning that it had been sent out and to wait for proof and then ignored for the rest of the day, repeated over more than two weeks. Eventually asked for a refund, owner panicked and assured me it was definitely shipped for next day delivery that time but it wasn't so I had my bank do a chargeback when suddenly my refund was available because my parcel never did ship. The most bizarre customer service I've ever experienced.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Really cool design and fun looking

Thankyou for the speedy delivery.
This is a beautiful baby seat and my son loves it. Definitely on the list for prezzies this year. Like the fact it’s easy to clean also

21 August 2022
Unprompted review
Rated 5 out of 5 stars

Great item

Great item, experience, honest and very trustworthy, will definitely be using again 👌👌

21 August 2022
Unprompted review
Rated 1 out of 5 stars

Zero Stars

Zero Stars. Ordered in November 2019 and item never received. Numerous messages sent to no avail and no refund. Avoid at all costs.

2 October 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.
I ordered my bean bag bouncer in August 2019 before my little one was due in September. I have attempted to contact this company for my order and I get completely ignored. It's almost two years ago now and still nothing. They won't even refund my money. Such a waste of a company considering they advertise some lovely products our little ones just aren't able to enjoy.

9 April 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a bean bag from this company…

I ordered a bean bag from this company in February of this year and still haven’t received it. No email confirmation or anything. Tried emailing them and got no response. If I could give this company zero stars I would but I had to give at least 1 to be able to write this review to warn you people. SCAM

6 September 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS.

AVOID AT ALL COSTS.
made the mistake of purchasing the bean bag first without reading the reviews on here. Initially thought something was wrong as their website kept playing up when placing the order. Good job I used a credit card as at least I stand a chance of getting the money back. Ordered on 23rd November and had nothing delivered.

12 December 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE BEANBAG PLANET

DO NOT USE BEANBAG PLANET. Not only have they not delivered my product and are ignoring my attempts at contacting them, I have just discovered they have set up a monthly direct debit for the cost of my one time order. PLEASE AVOID THIS COMPANY.

1 December 2019
Unprompted review

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