beaut Reviews 236

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Absolutely terrible customer service. Impossible to get into contact with the company, pay extra for next day delivery and never arrives. If it does come, it’s missing a button, covered in makeu... See more

Rated 5 out of 5 stars

Absolutely amazing quality product! First time shopping with them and i’ll be back! Had a fab experience with postage and getting the items on time.. i bought the pink tweed two piece for the Christma... See more

Company replied

Rated 5 out of 5 stars

Purchased a beautiful ‘BILLIE ROSE’ flower dress had so many compliments never felt so pretty in a dress also fast delivery if your in need for a last minute outfit. Definitely check them out girlies.... See more

Rated 1 out of 5 stars

Scammers! Do not order from these people. If you want to return anything then good-luck with that. Customer service is none existent, when emailing they do not answer. I had to go through PayPal t... See more


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2.6

Poor

TrustScore 2.5 out of 5

236 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

This is the second time I have ordered…

This is the second time I have ordered off her and had a problem I ordered a outfit for my daughter over 3 weeks ago still never got sent has to email 3/4 times , in the end had to get a refund, I ordered off them a couple of years ago and also had the same problem , so won’t be ordering again !!!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst company

Absolutely terrible customer service.
Impossible to get into contact with the company, pay extra for next day delivery and never arrives.
If it does come, it’s missing a button, covered in makeup, and smells.
Returned the dress (paid my own money) and they are now claiming they haven’t received the return and withholding my money.
Don’t bother buying from them at all unless you want issues

25 July 2025
Unprompted review
Rated 1 out of 5 stars

dont bother

Ordered a dress took ages to come , when arrived it was damaged, returns you have to pay for yourself , apparently it never arrived back to them ? no dress and no refund ! do not trust

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! In love with my tweed set the quality is so good will defo be ordering from here again, delivery was also quick couldn’t reccomend enough 😊

5 June 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam …

This company is horrendous my order never turned up. They gave me a fake tracking number and i have not heard any communication since. I had to process a refund from my bank and still received no communication nearly a month later!! Do not order from here!!

1 May 2025
Unprompted review
beaut logo

Reply from beaut

This does show as a chargeback was opened by you with the bank so the shipment was cancelled and a full refund was issued and order was then cancelled many thanks

Rated 5 out of 5 stars

Absolutely LOVE

Absolutely LOVE your clothes your sizing is always correct and the thickness of the tweed set are lovely never had a problem

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service and clearly no stock checks

Put up a sale on there Instagram story and I instantly brought a coat from there website to which a few days later they refund me for because it’s apparently out of stock, not sure why you would be putting up a sale for something they new was out of stock, shame as I liked this company before and now I need to find a replacement coat for an event with no time left now. My message was also read and ignored so be wary of this company.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a dress that cost 98 euros…

I ordered a dress that cost 98 euros and it came with sequins loose all over the bag, it’s so obvious that they are missing in clumps, the dress is now ruined before I got to try it on and cheap quality material. The website stated that it is hand sewn and high quality. Not true as they are hot glued.
Has not responded to any messages. Do not recommend ladies unless you’re paying little and don’t mind loosing money.

7 December 2024
Unprompted review
Rated 4 out of 5 stars

Gorgeous and flattering dress!

Bought a dress for ladies day. Was gorgeous and super flattering. Received lots of compliments on the dress 🩵

The only recommendation is to down size, I normally wear an 8 sometimes a 10 in a dress but needed a 6 and had to get it taken in at the waist.

Other than that perfect xx

23 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS!!! DO NOT ORDER!!!

I paid an extra £8 for a “next day delivery” for my dress to never be delivered. I was left with nothing to wear on my BIRTHDAY and my whole day was ruined.

2 weeks later, after sending MILLIONS of emails, I get a refund message, but it’s been 5 days and NOTHING is showing up on my bank account.

AVIOD AT ALL COST!

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Never ever ordering from here again and…

Never ever ordering from here again and I wouldn’t advise anyone else too either !
Waited 3 weeks for my dress to never arrive and just be sent a refund, never got any tracking number in the first place and delivery said 2-4 days, an absolute disgrace, needed the dress for a wedding and now have nothing ! DO NOT ORDER FEOM HERE

4 August 2024
Unprompted review
Rated 1 out of 5 stars

Ali Express dresses

Purchased a dress and they had cut all labels off, I searched ali express and found the same dress on there for a fraction of the price! They purposely make the return process difficult and expensive. Terrible customer service.

4 July 2024
Unprompted review

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