The item sent to me had already been opened and had paper and tape stuck over the opening. When I returned the item they stated that I had used it and only gave a 50%refund however that was absolutely... See more
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not happy with the build quality of this product welded nuts on the frame broke off 2 days into use on the frame the nuts have 2 tiny tack welds which in my opinion it not sufficient to hold any weig... See more
Company replied
Placed an order for an electronic beauty couch at 399.99 - order arrived quickly but charged twice to my card in error. Tried 10 times to call to get a refund on overpayment but phone just rings out t... See more
Company replied
We have now received a replacement for the damaged beauty bed only that the replacement is also damaged. Photos of the package and damage emailed to company. Not only that but there are parts missin... See more
Company replied
Company details
Information provided by various external sources
Here at Beauty4Less, we've worked hard to create a range of discounted salon essentials targeted at the growing number of independent beauty start-ups in the UK.
Contact info
Unit 9, Glaisdale Parkway, NG8 4GP, Nottingham, United Kingdom
- 08458621545
- customerservice@beauty4less.co.uk
- www.beauty4less.co.uk
1.6
Bad
933 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent would recommend to any one
15 February 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
I would have given 5 stars as…
I would have given 5 stars as everything went really smooth from purchase to delivery and the product itself is of great quality. My only issue is that I made (well at least I thought) a mistake with the address. The address was incomplete and I only realised this until after payment was processed. I called, sent an email and made a note from the website but was unable to get a hold of anybody. I was just extremely worried it would cause delays as the address was incomplete. So although everything ended up fine I wasn't at peace as nobody got in contact with me and nobody emailed me back to help me tackle the issue.
14 February 2018
Unprompted review
Delivery time.
Delivery time.
I am delighted with the lights though. Perfect for what I need.
I would have liked a little guidance about delivery time. I realise shipping is from abroad but there was no indication of how long it could take.
13 February 2018
Unprompted review
Haven’t received my order
12 February 2018
Unprompted review
Reply from Beauty4Less
Hi Shona,
Thank you for your feedback.
I am sorry to hear that you have still not received your order, this is something I would like to look into as a matter of urgency.
If you would like to discuss this directly, please send an email, with your order number to; customerservice@beauty4less.co.uk.
I apologise for any inconvenience this has caused.
Kind regards.
Chairs are fantastic
Chairs are fantastic , extremely comfortable and came within two days of ordering . Great service .
11 February 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
My treatment couch was delivered a bit …
My treatment couch was delivered a bit faulty the leather has air bubbles in it which is not aesthetically pleasing.
9 February 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are sorry to hear you are disappointed with your product and this has arrived damaged. If you could please contact customerservice@beauty4less.co.uk with supporting images, of course I will look to rectify ASAP for you.
Kind Regards.
Excellent value, great service
Excellent value, good quality bar/kitchen stools great price fast free delivery, highly recommend
8 February 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
Great service
Great service, when I realised that I wasn't going to be at my salon on the day if delivery, they called the courier and asked them to call me 30 minutes before delivery so I could there to receive it. Definitely more purchases to be had this year from you xxx
8 February 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
Re spa bed package and heater unit
The delivery was fantastic - but no one answers the phone ??? Ever ?. I phoned for 3 days continually just a continual annoying answer message.
The bed hasn’t been used yet but I hope it will be ok and I am sure it will.
No one has ever telephoned to see if we are happy with the order - this I think would score so many points.
7 February 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are sorry to hear you are disappointed with the service you have received,
We would like to apologise you have had issues communicating with us also. I would like to mention that we have 1 phone line which unfortunately gets very busy.
Nevertheless, we have recently expanded our team now and pride our self in communication and providing great service so will be more than happy to assist you with any enquires.
Kind Regards.
Brilliant product and great delivery
2 February 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
Very disappointed because it arrived …
Very disappointed because it arrived damaged, poor packaging
31 January 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are sorry to hear you are disappointed with your product. If you have any issues with your item itself please contact us at customerservice@beauty4less.co.uk
We do pride ourself with dispatching high quality items at a good price and therefor will of course look into the damage in transit for you
Kind Regards.
great prices on the website
great prices on the website. The whole experience was simple from payment to delivery and the products are excellent.
29 January 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
The item itsself is wonderful
The item itsself is wonderful. But the online order process was terrible. Delivery was quick but the online tracking service was useless
25 January 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for your feedback.
I am sorry to hear that you were not happy with the ordering process. Unfortunately, our tracking isn't linked with our ordering platform and therefor the information may not always be correct.
Nevertheless, our Customer Service team are more than happy to obtain this information upon request however we do try to aim for next day delivery on all of our orders. Please bear this in mind should you wish to order from us again which of course, we hope you do.
If you would like to discuss this issue further, please send an email, with your order number to; customerservice@beauty4less.co.uk.
I apologise for any inconvenience this has caused.
Kind regards.
Great service
23 January 2018
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for leaving your positive feedback.
We are very happy to hear, that you are pleased with your order!
Hope to see you shopping again with us soon.
Warm regards.
Sailing product not in stock
22 January 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are sorry to hear you are not happy with the service you received.
Our stock levels are correct the majority of the time but unforunately occasionally our system will show stock and our warehouse does not. If you would like to discuss this further please contact us at customerservice@beauty4less.co.uk
Thank you.
Quick easy and reliable
11 January 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are pleased to hear you are happy with your product.
We hope to see you shopping with us again soon.
Thank you.
Could do better!
Great selection of products and competitive prices.
I had a problem with the massage bed I ordered. I placed an order on-line for the bed to go into a new salon, I then received an e-mail saying it was out of stock despite taking the payment via credit card and they didn't know when they were getting more stock in! The frustration things was payment had been made for something that I couldn't have and I needed to order another bed from somewhere else. The same bed was also on Amazon via Beauty 4 less and showing in stock!
Communication was via email when it really needed to be via the phone as it wasn't my mistake. Not sure why the customer services team don't have access to information on stock arrivals and stock levels when this is vital to the business and client service!
4 January 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are sorry to hear you are not happy with the service you received.
Our stock levels are correct the majority of the time but unforunately occasionally our system will show stock and our warehouse does not. If you would like to discuss this further please contact us at customerservice@beauty4less.co.uk
Thank you.
I’ve still not received my order!!
3 January 2018
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are sorry to hear you have not received your item.
Please contact us at customerservice@beauty4less.co.uk so we can investigate this.
Thank you.
Great service
2 January 2018
Unprompted review
Reply from Beauty4Less
Hello,
We are very happy to hear you are pleased with the service provided.
Thank you.
All good
Product was as described, delivery was quick even though it was Christmas. Very happy with it and the service. Would definitely buy from them again.
23 December 2017
Unprompted review
Reply from Beauty4Less
Hello,
Thank you for your feedback.
We are very pleased to hear you are happy with your product.
Thank you.
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