Beautycow.com 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased new GHD Straighteners that have started melting!!!! I emailed the customer services and also sent a message in facebook/messenger but they will not respond. If I do not hear back from th... See more

Rated 5 out of 5 stars

Great price and great service. You’re email updated at every step of the process, from order, despatch to delivery. Delivery is always timely too and you get free samples with your delivery. Would def... See more

Rated 5 out of 5 stars

I am a new customer, have used them twice to order some Dermalogica products. Their prices are hard to beat but more importantly their service is excellent. You place your order, it arrives within a f... See more

Rated 5 out of 5 stars

I have recived outstanding customer service from start to finish with beauty cow. They have absoulty amazing products and brilliant prices. I brought the Tom ford velvet orchid which smelt absoulty st... See more

Company details

  1. Wellness centre
  2. Cosmetics shop
  3. Hair product shop
  4. Skin care clinic
  5. Toiletries Shop

Information provided by various external sources

We are driven to make www.Beautycow.com your first thought when purchasing the brands we sell. We offer free shipping in the UK or priority shipping if something is needed quickly. We always respond to emails and calls in person and hope you enjoy using our site.


Contact info

All reviews

(693)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased new GHD Straighteners that…

I purchased new GHD Straighteners that have started melting!!!! I emailed the customer services and also sent a message in facebook/messenger but they will not respond. If I do not hear back from them this week I will take further action.

26 April 2021
Unprompted review
Rated 1 out of 5 stars

New GHD's Not Working!!

Bought new GHD's for my wife's birthday but they will not switch on properly. Been trying to get in touch via email and phone to their customer services but no answer. Their website is "down for maintenance" and has been for over two weeks now.

19 August 2019
Unprompted review
Rated 1 out of 5 stars

Incorrect item delivered

Although my invoice was correct the item delivered was wrong and I'm waiting for it to be corrected a week and a half later.

10 August 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

The products are great value for money especially as they are cheaper than retails prices, Beauty Cow m also send out some free samples which is quite nice.

The delivery service is prompt and the Customer Service Team are extremely helpful.

10 August 2019
Unprompted review
Rated 4 out of 5 stars

Customer Service great at solving my query

After my below review the product is now received, the customer service was excellent once they finally got in touch, Would have been five star customer service rating if they had a contingency plan for the website being down. This was my first order with this company and given the way they have solved the problem eventually I will actually use them again

Ordered my product 2 weeks ago. Have received two reminders to review Beautycow which is ironic considering I haven't even received my product yet???

9 August 2019
Unprompted review
Rated 1 out of 5 stars

I'm unsure if the product is 100%…

I'm unsure if the product is 100% authentic as the bottle is different than normal.

4 July 2019
Unprompted review
Beautycow.com logo

Reply from Beautycow.com

Hi Claire,
just seen your review pop up.
All our items our genuine. Can I ask why you would think this was not dermalogica skin smoothing cream 50ml?
The box should have a security seal and if you call dermalogica uk on 01372 363600 they will confirm that you have received the product you have ordered.
If you are unhappy with any dermalogica item then it could have been returned free of charge for exchange or refund.
The feedback you have left us I feel is very unfair as if you look through all our feedback you will see we have always sorted any issue that has ever arisen.
Please do get back in touch so we can get the review amended or removed and make you a happy Beautycow customer.

Rated 4 out of 5 stars

I had some problems in the beginning…

I had some problems in the beginning with my order, and the customer service was not very helpful, even I placed a big order.
After a big discussion over the email. The supervisor helps me a lot and he even organized free next day delivery for me. I am very thankful.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Great - definitely recommend

Great price and great service. You’re email updated at every step of the process, from order, despatch to delivery. Delivery is always timely too and you get free samples with your delivery. Would definitely recommend. Much better than some other providers where you hear nothing after ordering and don’t receive your products for 2 weeks. Will be coming back :)

1 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look