Beauty Pie™ - USA Reviews 

6,244
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and affordability of the wide selection of skincare and beauty items available. Buyers appreciate the helpful educational resources and the reliable shipping options that make shopping convenient. People love the attractive presentation and luxurious feel of their daily purchases. However, some people mentioned occasional challenges with shipping delays and tracking down their orders. A few reviewers also noted that certain products did not work for their skin types or found the return process complicated. Some consumers expressed frustration regarding unexpected price increases on newer arrivals and changes to the membership model.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, effectiveness,... See more

Quality

Customers report positive experiences with quality, highlighting that items are consistently high-end and... See more

Price

Reviewers mention positive feedback about price, highlighting phenomenal deals and affordable options for... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that shipping is quick, reliable, and... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting that high-end products are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding Beauty Pie changed everything. Now, I can get all my favorites in one place. The selection is vast, and every product I have used has been superior to the big brand names. The facial moistu... See more

Rated 5 out of 5 stars

Absolutely love Beauty Pie! The quality of their skincare is truly fantastic—everything I’ve tried feels luxurious and performs just as well (if not better) than much more expensive brands. I also ado... See more

Rated 5 out of 5 stars

Beauty Pie is a reliable source of quality & innovative beauty products at very reasonable prices. Yes, there are beauty products that aren’t a fit for me but overall, I am very pleased with the items... See more

Rated 5 out of 5 stars

Items are always packed well and arrive in perfect condition. Shipping (I just use the regular option) is reliable and arrives on schedule. The products themselves are excellent. I love the tubing m... See more


Company details

  1. Cosmetics shop
  2. Pharmacy

Written by the company

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.4

All reviews

(6,244)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The products are great

The products are great, last a long time, and are affordable with the membership, which pays for itself really quickly with the savings you get on products.

12 September 2025
Rated 3 out of 5 stars

Hoping it gets better

I've been a member since 2019. I have quite a few staple products in my routines that are from Beauty Pie and I repurchase those quite often. I have loved in the past the variety of products to choose from and trying new formulas at a reasonable price. However, the last year I have been disappointed in the variety of products to choose from and products that I love getting discontinued. When there are new arrivals, it seems they are higher in cost, not really making my membership feel worth it. I have filled out the form they send to request products be brought back, but beyond that I have no hope of seeing them return. I hope they turn things around soon or else I will cancel my membership.

21 February 2026
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi Nicole,

Thank you so much for taking the time to write a review, and thank you for being a member with us since 2019 — we really appreciate your loyalty and the time you’ve taken to share such thoughtful feedback.

We’re so glad to hear that Beauty Pie has been a part of your routine over the years, but we’re genuinely sorry to learn that your experience more recently hasn’t lived up to expectations. We completely understand how frustrating it can be when favourite products are discontinued. Your feedback is incredibly important to us. Our New Product Development team actively review the feedback from this form to help inform future decisions.

Our mission at Beauty Pie remains to deliver exceptional quality products at the best prices possible. We have done everything possible to shield our members from price increases, short of decreasing the quality of our products.

If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out to us at beautypie.com/contact - we’re here to help.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Rated 5 out of 5 stars

Impeccable products for reasonable…

Impeccable products for reasonable prices. Better ingredients than most department store products by far. The only thing I wish is that full bottles of perfume (before there were testers offered) would have been accepted for returns. I bought a couple on descriptions, and I had allergic reactions to them but had to just eat the cost and give them away as used to friends/colleagues.

7 February 2026
Rated 5 out of 5 stars

Great product and customer service

Great product and customer service. Been using them for a few years already and been happy with most of the products. Shipping is fast. I buy most of my skin care and some of my make up. They still have to need up their make up selection but overall a solid option if you don’t want to spend too much on skin care and still have quality products.

3 June 2025
Rated 5 out of 5 stars

Best Skin Care & Makeup

I've been using Beauty Pie products for 8+ years & have yet to be disappointed. Saved so much money on comparable products in stores. Thank you!!!

8 February 2026
Rated 3 out of 5 stars

No longer a value, but I'm addicted to my ABC routine.

I am all but addicted to the vitamin C capsules and the super drops. I also really enjoy the acid cleanser. However, the other items I've tried have been meh. The chocolate candle is lovely, but not worth the price. The vitamin C drops broke me out, I can only use the capsules. The body scrubs and shower gels are "spa" scented, which doesn't appeal to me. I prefer more variety to my shower gels and scrubs, and enjoy gourmands and fruit scents.. The pump on the shower gel is also very cheaply made. WalMart shower gels have nicer packaging. The makeup products are nothing special. I'm a cosmetics enthusiast, and the BP offerings aren't keeping up with the quality or variety that I can get from other more popular locations. I keep coming back for my "ABC" routine, but I don't appreciate having to purchase the subscription, when everything else I've tried has been just "fine".

15 January 2026
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi there,

Thank you so much for taking the time to share such a detailed review. We truly appreciate your honesty and your feedback. We're sorry to hear that some of our products do not appeal to you. We'd love to help you find Beauty Pie products better suited to you as we're truly confident in our products incredible quality.

We could recommend taking our Skincare Quiz (beautypie.com/quiz/skincare) to get personalized recommendations or alternatively, you can reach out to our team of Product Experts for recommendation, tips and tricks at beautypie.com/contact. We’ll be passing along your comments about the shower gel pump to our new product development team, but if we can assist you further with this please don't hesitate to reach out.

We appreciate your feedback regarding our membership model. We’ve set it up this way because in the traditional beauty industry, up to 90% of what you pay goes on mark-ups like retail costs, big packaging, celebrity marketing and expensive counters. Our membership cuts that out, so you only pay for what matters: quality ingredients and great formulations. It’s designed to empower members to shop only what they actually want and need, at genuinely lower prices, rather than paying inflated retail costs every time.

If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out, we’re here to help.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Rated 3 out of 5 stars

I truly love BP and their products, BUT

I truly love BP and their products. However, I tried to use codes I was sent by BP when I was shorted a product in a shipment and they did not work. I understood that the codes were good for one year so I did not rush to use them but waited until I had another order. Not sure what to do now so I guess I'll try customer service .

19 January 2026
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi Dorothy,

We are sorry to hear that the codes you received did not work! That's definitely not right! We are happy to get this resolved for you, but we don't see any contact from you just yet.

Thank you for your feedback. Please do not hesitate to reach out to us directly at beautypie.com/contact so we can assist you!

Best wishes,
Sylvia from Member Happiness
Beauty Pie

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