BEC Consultants Reviews 

3,383
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful, friendly, and knowledgeable when guiding them through energy contract renewals. Many consumers note that the overall service makes switching energy providers completely stress-free while securing very competitive and beneficial market rates. Some reviewers were not happy with unexpected price increases and reported feeling seriously misled about future contract costs after the initial agreement. A few other people also felt that customer support fell short when attempting to resolve serious problems or secure promised telephone callbacks.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their helpfulness,... See more

Service

Clients share positive opinions on service, noting that advisors make the process smooth, straightforward,... See more

Price

Users describe positive interactions with price, noting that rates are extremely competitive and consistently... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as efficient,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the entire process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied

Rated 5 out of 5 stars

We’ve just renewed our business utilities through BEC Consultants, and the whole process was super straightforward. Alex was friendly, proactive, and made sure we got a great deal without any hassle.... See more

Company replied

Rated 5 out of 5 stars

I normally dislike dealing with these kind of companies and they can be less than truthfull. I however engaged really quickly with Francesca Jennings when she called my business. She was very polite... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,383)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to Jordon for making this…

Thank you to Jordon for making this process as easy as possible. I normally hate dealing with utilities but Gordon made this so easy for me!

I know his name is Jordan too!! He was laughing with me about the amount of names he has been called on the phone.

Thanks again Jordan and I look forward to future business with you!

Kind regards,
David

27 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi David, thank you for leaving this 5 star review for Jordan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Straightforward and good communication…

Straightforward and good communication would recommend

30 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Paul, thank you for leaving this 5 star review for BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Extremely pleased

Extremely pleased, Karl was very very helpful got everything sorted quickly, setting up my new energy provider contract, and at a much better price, Karl made my day 😃

10 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Lorraine, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl Green is very efficient with…

Karl Green is very efficient with sorting out our new energy rates and always getting us the best if not better deals.

27 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Rob, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Electric and Gas supply

Karl Green was excellent. Very clear and efficient

26 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Claire, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Thanks Jordan

Thanks Jordan!
Very helpful advise. Not pushy and got great price!

25 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sylwia, thank you for leaving this 5 star review for Jordan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Morgan helped us achieve a lower rate…

Morgan helped us achieve a lower rate for renewal at a steal of a price, thanks again

20 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Lloyd, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service Again !!

Third time that we've used BEC to arrange and manage our Electricity Contracts. Karl has been great, whole process to get us a great deal this time only took around 30 minutes !!

19 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sam, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Renew Electricity prices

Karl Green talked me through different options to renew Electricity up to 2029 gave me quotes at lower prices and I decided to stay with pozitive energy. quickly sent through docu,ents to sign and found it an easy process as usual.

17 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Diane, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service year after year

I’ve been using BEC for over the last 8 years and they have always managed to provide a great service and above all the most competitive rates for our gas and electricity.

17 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Pete, thank you for leaving this 5 star review for BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 1 out of 5 stars

Another fraud. Twice in two months. How are they still trading.

After fraudulently moving my Electricity supplier two months ago, they have now renegotiated my Gas account, with a huge increase 50% in costs to start from January 2017. I have never engaged with BEC to do this, i have never signed a letter of authority, they were rude and dismissive on the telephone when I call them last time, this time someone was going to call me back within a couple of hours, heard nothing. Will complain to Ombudsmen, see if they can do anything to stop this fraud from going on. Addition, as you can see from the reply, they are doing nothing to stop the frauds happening in the first place, there is no apology in the reply, do not do business with these people they employ fraudsters.

16 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Nigel, thank you for raising this issue, as you are aware our Customer Care Team has responded to you and they have already raised these queries to ensure they get a resolution as quickly as possible for you. I am conscious they have already got a resolution on the electricity for you and are working on the gas now as you have been advised. Should you need any further information please reach out to them on the contact details that you have been provided. Regards BEC Consultants.

Rated 5 out of 5 stars

Morgan Coughlin-Dee gave excellent service

Morgan Coughlin-Dee was proffessional, warm, efficient and transparent within the whole process.

15 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Highly Recommend

Jordan and Aiden were pleasure to deal with and secured our new business energy contract quickly and efficiently.

12 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Becs, thank you for leaving this 5 star review for Jordan and Aiden, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service


Morgan Coughlin-Dee made the whole experience easy and simple he was frinedly and not too pushy and has secured our energy for another 2 years. Thanks

12 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi David, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Fast, efficient service

Karl provided a fast, efficient service - he is very knowledgeable and secured us good deals for our company gas an electricity

10 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Emma, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl Green is my point of contact

Karl Green is my point of contact, he has always been great to work with, when problems have happened he has stepped up and got it sorted.
Having him to sort out any issues has been a real help for me.

9 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Alan, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

ALWAYS use Morgan & BEC - simply the best!

Morgan at BEC Consultants was exemplary.

Its incredibly important that you consult with BEC when looking at energy renewal tariffs. In doing so Morgan has made considerable savings for my company & i wouldnt hesitate to recommend their services.

Excellence personified ! |Many thanks.

6 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Andy, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl was most helpful

Karl was most helpful, as ever. Would highly recommend.

5 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Excellent service

I normally dislike dealing with these kind of companies and they can be less than truthfull. I however engaged really quickly with Francesca Jennings when she called my business. She was very polite and very helpful and I agreed to chat with her again about fixing my elctric charges. I waa then passed through to Jordan Herbert who was very clear in his price comparrison and helpful on any queries I had. An overall excellent experience. No complicated phone system, straight through to advisors and contract dealt with within the hour.

4 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Francesca and Jordan, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Morgan was really helpful and found us…

Morgan was really helpful and found us great renewal prices. really glad we are with BEC for our energy.

4 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

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