Bedfordshirecarmarket Reviews 

7
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

7 reviews

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2.9

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(7)

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Rated 1 out of 5 stars

DONT BUY FROM HERE

DONT BUY FROM HERE. lied to me blatantly about the car i purchased, told me they fixed the cosmetic issues to then find out after i had bought it that they lacquered over the brake dust, botch fixed the other parts, tried tot get in contact with them, ignored my calls and any attempt to get in contact. took it to trading standards just for them to not cooperate. BCM also told them and myself that they had tried to get in contact with me when they hadnt.

SCAMMERS !!!!!!!!!!!!!

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Collected my new car today

Collected my new car today. Really friendly staff. They went above and beyond to get me on my way. I would definitely be back next time I'm looking for a vehicle. Thanks so much.

2 March 2024
Unprompted review
Rated 1 out of 5 stars

crap company scammers,

crap company scammers,, AVOID!!!! they sold the car with hidden defects and we made a big mistake choosing this devils company,,. But still not finished, two months waiting for V5C !! they don't ship!! our road tax is canceled because, given by them, the previous car owner's V5C and this green leaf is Invalid!!! Terrible company ,Jamal I know you are reading these reviews you are a very unprofessional and rude person you don't deserve to work with people you can only work in a cabbage field and people don't trust these reviews there are a lot of FAKE reviews!! .And advice, from who think are going to buy car from this company , don't waste your time and money ,,first call AA, they will help you check if the car is really without any defects how they said

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Let me tell you all about the worst car…

Let me tell you all about the worst car buying experience ever & the best piece of advice you will ever get. No matter how good the car looks from here or any reassurances they give you, don’t buy a car from here. You will only be left with regret, sadness and £100s+ out of pocket (& not just from the car purchase).
I bought an Audi A4 from BCM. They assured the car had been checked by the AA - 100+ point check and test drive the car for errors.

I reserved the car. Within the first mile of testing drive, the presense fault came on. Jeff confirmed they offer 3 months warranty & they would fix it straight away. I bought a 12 months warrant for £500. The warranty Jeff and Amir told me was one they could influence to ensure my car repairs are done properly.

I bought the car & I drove less than 3 miles as I went to fill up the car, on my way to home (1.5 hours away). A second fault DPF filter, came up and by this time it was 18:30 and the show room was closed. I called the garage straight away and they stated it should clear out on the motorway. As I’m driving again another fault came on, this time ADblu fault. I text them straight away as Amir said he would get home and email me to confirm they would fix it all etc.

The next day I called the garage. They asked me to bring the car back to repair it. I am nurse so I could not change my shifts to come drop the car off so I asked my partner if he could take my car on the Friday and work from there while they fixed it.

They were unable to do it on the day despite telling me it would be a half day job and kept the car to fix it. They gave my partner a courtesy car to drive back- the seat belts at the back didn’t work, the air bags weren’t working, the volume did work etc

Every day me & my partner called they said it was fixed they were just waiting for this and that. The first day they said they were waiting for the presense camera to be delivered. Then the second day it was fixed they were just waiting to test drive it. The next day it was ow no the camera hasn’t arrived it’s arrived today. The next day it was they’re just fixing the presense now it’ll be with you today.

My partner had gone to York & they knew I couldn’t come collect it as i had work. He agreed on Friday that they would drop the car back if it wasn’t ready on the first day and he was going to York. They initially refused when I asked them to drop the car if it was ready. They said they had to wait for a driver. 2 days later no drives. On that day, They didn’t renew my insurance despite me telling them 4 times by email and call days before & on the day. They left me in a car park park pitch black for 2 hours while they screamed at me over the phone when I asked them why. I spent hours trying to get a hold of the right person.

A week later and the adblu and presense fault remained. In the end after a week of trouble they refunded the money for the car and warranty. I was £130 out of pocket as I paid £90 for the insurance to be changed, £80 in fuel, £20 road tax and £40 in adblu. None of which was reimbursed. They wasted my time. They left me crying every day. They spoke rudely and screamed at me. They would cut the calls on me and threaten to leave me without insurance or a safe vehicle.
On the day my partner went to collect the car they said was repaired. 5 of them tried to intimidate him in the room and I was in LC scared so I rang the police to help him. They wouldn’t give him access to the car to get my belongings. They never gave a single thing in writing and ignored my emails texts and calls. The police told us that it was the adblu fault and they just couldn’t repair it.

I am absolutely appalled by the whole ordeal and I cannot believe that it could ever be this bad buying a car. For the first time in my life, I was spending so much money on a car. I saved the entire pandemic. I’m so disappointed. I really hope people read this and know you are dishonest and disingenuous people. I hope you never put anyone what you have put me through and please please heed my warning and don’t go here.

28 January 2023
Unprompted review
Rated 1 out of 5 stars

Scammers Avoid at all cost

Scammers Avoid at all cost , sold me a Mercedes A200 full of issues , I’ve returned the car 3 times to be fixed under my warranty , and all 3 times nothing was done correctly

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Was less than impressed with this…

Was less than impressed with this place…
Was less than impressed with this place . I bought a BMW last Saturday , Leading up to the sale Emails and messages was very good and quick in response. All the problems started after the sale . l live a long way away and after buying the car I headed straight home some 400 mls .. Half way home i broke down on the M4 . I called Jamal and he said he would call me back in a sec .,. Some 3 hours later NO call to see how I or the car was .. After 7 hours I finally made it home at a cost to myself and on the back of a recovery truck . The following day i tried to contact them again !. No reply via messenger and No reply to Emails .. So I got my car taken to a local garage, where they quickly diagnosed the fault and costed me up a fair priced repair . Now at this point I couldn't get hold of the garage to get authority , so my car stayed in the garage for another week as no authority was given .. after a lot of calls and some shouting I finally got the authority I needed .. the local garage went ahead with the work and the car was ready for collection once the bill had been paid .. this took another 3 day to get payment .. In short if your looking for a good professional garage with good and professional after service THIS IS NOT THE PLACE .. I will never go back again !!!

9 November 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMERS TO BE AVOIDED

A Jaguar XF has been sold to me with a rear camera fault to be rectified.

Two months after the purchase the owner of the garage bounces my calls. Complaint made about a poor service has been left without a response and it seems that have run out of lies to make up excuses for scamming me on this purchase.

Please avoid wasting your time and money, buy your car elsewhere.

26 October 2021
Unprompted review

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