Excellent re delivery, no delay everything intact, however we did have add a few screws for stability in a few places as a large piece of furniture. You really need someone who is good at assembling f... See more
Company replied
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Review summary
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The beds I ordered were great, quick delivery and a decent price. Only 4 stars given as the online advertised tiered discount codes didn't work (Not the end of the world) and both beds had damaged pan... See more
Company replied
Quick delivery good communication. We bought the bunk beds which had the bottom as a floor bed. Had issues that some of the screws weren’t long enough, due to how the screw sat. Was able to make it wo... See more
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Building this furniture is definitely a two manned job, something of which I found out the hard way. Some written words to support the images would provide greater clarity. Other than that, happy with... See more
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Company details
- #158 of 227 best companies in Bedroom furniture shop
- #81 of 114 best companies in Bed shop
- #13 of 29 best companies in Children's Furniture Shop
- #46 of 56 best companies in Furniture Accessories
- #287 of 394 best companies in Home Furniture Shop
- #71 of 93 best companies in Sofa store
Written by the company
Bed Kingdom is an online retailer with a strong and expanding presence in the UK furniture market. Offering a wide range of products - from beds, mattresses, and bedroom furniture to stylish living and dining room pieces - the brand is committed to providing customers with outstanding value and high-quality products.
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Contact info
Bedkingdom, Old Delivery Office, Oldfield Lane, WF16 0JD, Heckmondwike, United Kingdom
- 01924950108
- support@bedkingdom.co.uk
- www.bedkingdom.co.uk
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4.4
Excellent
18k reviews
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Speedy and efficient delivery
3 August 2026
Reply from bedkingdom
Dear Valued Customer,
Reading your feedback made our day! We work hard to ensure that our delivery process is as fast and hassle-free as possible, so hearing that everything went so smoothly for you is fantastic. We hope you absolutely love your purchase!
Thank you for choosing and trusting Bed Kingdom!
Delivery date was changed this was ok…
Delivery date was changed this was ok however it was documented that this was my fault. I was in and watched them attempt to Deliver for them to relise this was on on the van.
Then recived e.mail to say if I missed the next Delivery I would be charged. Another e.mail stated item out of stock. Watsapps was not helpful
3 August 2026
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback. We are sorry for any inconvenience caused and for the delay with your delivery.
Checking on your order, we can confirm that it has now been marked as delivered. We appreciate your patience while the delivery was being arranged and your comments regarding the communication throughout the process.
Your feedback is valued and will be passed on to the relevant team for future reference, as we are always looking for ways to improve our service and customer experience.
Kind regards,
Bedkingdom
Amazing product
Fast delivery, easy to contact and amazing bed for price. My boys absolutely love it, and it was easy to put up and instructions were very straightforward
30 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for sharing such fantastic feedback! We’re delighted the bed exceeded your expectations in every way — from quality and price to easy assembly and clear instructions. Knowing delivery was fast and we were easy to contact is just the cherry on top. Most of all, we’re so glad your boys are enjoying it!
Thank you for choosing and trusting Bed Kingdom!
Really great customer care
Really great customer care. Friendly efficient and professional. I’m delighted with my purchase and so grateful for the very helpful and prompt care I received.
7 August 2026
Unprompted review
Reply from bedkingdom
Dear Valued Custiomer,
Wow, thank you for this fantastic feedback! We’re so glad we could provide you with the attentive and efficient service you deserve. Your satisfaction with both your purchase and our support is exactly what we aim for every single day. Thank you for trusting us with your order!
Thank you for choosing and trusting Bed Kingdom!
Reply from bedkingdom
Dear Valued Customer,
Reading your feedback truly made our day! We pride ourselves on having friendly, helpful staff from checkout to delivery, so knowing our driver took great care of you is wonderful to hear. We hope you absolutely love your new daybed!
Thank you for choosing and trusting Bed Kingdom!
Very decent company 👌
Great communication, quick delivery, very good affordable quality 👌 well worth chceking out
26 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for the fantastic review! We’re so glad you were impressed by our quick delivery, clear communication, and great value. We appreciate your support and hope to serve you again in the future!
Thank you for choosing and trusting Bed Kingdom!
Really happy with the double bunk we…
Really happy with the double bunk we got .. quality amazing ,, the mattress are firmer than expected but iv ordered some mattress toppers ,, the service is very good too.
7 August 2026
Unprompted review
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share your review! We’re thrilled to hear how happy you are with your new double bunk bed and that you love the fantastic quality. Thank you as well for your honest note about the mattresses—adding toppers is a brilliant idea to get that perfect level of comfort! We’re so glad our service hit the mark for you.
Thank you for choosing and trusting Bed Kingdom!
it was delivered on time
29 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your feedback! We’re pleased to hear that your order arrived on time and that the delivery met your expectations. We really appreciate you taking a moment to share your experience with us.
Thank you for choosing and trusting Bed Kingdom!
Very helpful and kind
Very helpful and kind , took in consideration my situation and helped me and also had a goodwill gesture
10 August 2026
Unprompted review
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share your review! We always strive to treat our customers with empathy and care, so knowing our team took your situation to heart and was able to offer a helpful goodwill gesture truly means the world to us. We’re so glad we could lend a hand when you needed it!
Thank you for choosing and trusting Bed Kingdom!
Delivered by two very helpful staff who…
Delivered by two very helpful staff who carefully carried it up to the top floor of my daughter’s town house. The bed itself is all we could wish for and it’s perfect for our grandson.
26 July 2026
Reply from bedkingdom
Dear Valued Customer,
Reading your review made our day! Carrying heavy furniture up multiple floors is no easy task, so we’re thrilled our team took such great care of you and your daughter’s home. It’s fantastic to know the bed is a hit with your grandson and meets all your expectations. We really appreciate your kind words!
Thank you for choosing and trusting Bed Kingdom!
Flair Eddie bunk- Great service and delivery. A few recommendations for improvement
The service and delivery were great and easy to use.
The product looks good but there are a few marks in the white wood bedframe (Flair Eddie staircase triple bunk).
It would be better if all screws were sunk into the wood rather than sticking out or screw caps provided as it ruins the aesthetics of the bed, which is quite pretty.
24 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share such detailed and constructive feedback! We’re delighted to hear that you had a great experience with our service and delivery, and that you love the overall design of the Flair Eddie triple bunk. We are, however, very sorry to hear about the minor marks on the white frame and we truly appreciate your suggestion regarding the screw caps and countersinking—feedback like this is invaluable as we continuously look to improve our products' finish and aesthetics. Please feel free to reach out to our customer care team with photos of the marks so we can help make things right for you!
Thank you for choosing and trusting Bed Kingdom!
Great product, straight forward experience.
Great communication, great midsleeper bed and easy to put it together. Good delivery process as well.
25 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for the great feedback! We’re so glad that our communication kept your mind at ease and that the delivery and assembly were a breeze. Enjoy your new midsleeper bed, and thank you for recommending us!
Thank you for choosing and trusting Bed Kingdom!
The item was wonderful
The item was wonderful, but the only concern was that there was no clear instruction that how to assemble
1 August 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your feedback! We’re delighted to hear that you’re happy with the product itself. We’re sorry that the assembly instructions weren’t as clear as they could have been, and we appreciate you bringing this to our attention. We’ll take your comments on board as we continue improving our instructions and customer experience.
Thank you for choosing and trusting Bed Kingdom!
I ordered the small double bunk beds…
I ordered the small double bunk beds and could not fault anything. Bed is great value for money, quality for the price is fantastic. It is solid. The delivery lads were lovely, let me know when they were on their way and so helpful. Would 100% buy from here again and would recommend to anyone !
29 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share such a fantastic review! We’re absolutely thrilled to hear how pleased you are with your small double bunk bed and that the solid quality and value exceeded your expectations. It’s also wonderful to know that our delivery lads took great care of you with clear updates and helpful service. Your recommendation means the world to our team, and we can’t wait to welcome you back again in the future!
Thank you for choosing and trusting Bed Kingdom!
Reply from bedkingdom
Dear Valued Customer,
Reading your feedback truly made our day! Delivering high-quality furniture with a quick, hassle-free experience is always our top priority, so we’re delighted everything went so smoothly for you. We hope you enjoy many cozy nights in your lovely new bed!
Thank you for choosing and trusting Bed Kingdom!
Poor Delivery
The product itself was great, but unfortunately the service and delivery experience was extremely disappointing.
I ordered a bed frame and mattress separately. The mattress arrived the following day without any issues, but the bed frame, which had been ordered several days earlier, was originally due to arrive on Tuesday and ultimately didn’t arrive until Friday.
I was initially told that the delivery company had not collected the bed frame from the warehouse and that it would arrive on Wednesday. I therefore took a day off work to wait for the delivery, only for it not to arrive at all.
On Thursday, my other half then took another day off work to receive the parcel. We were subsequently told that the bed frame had supposedly been delivered to a neighbour. After checking with all of the surrounding houses, nobody had received it and the parcel was nowhere to be found.
Then, somewhat incredibly, the following day the tracking showed the parcel was back out for delivery. This made it appear that the previous delivery had either been incorrectly recorded or had not actually taken place. We were left spending time searching for a parcel that had never been delivered, while also losing two days of annual leave waiting for it.
The whole experience caused completely unnecessary stress and inconvenience. While I’m happy with the product itself, the delivery service and communication were far below the standard I would expect.
A good product unfortunately let down by a very poor delivery experience.
31 July 2026
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear about the inconvenience and frustration caused by the delivery experience.
Checking on the order, we have received confirmation that the order has now been received. We appreciate you taking the time to share the details of your experience, particularly regarding the delivery delays, communication, and the time you had to take off work while waiting for the bed frame.
We are pleased to hear that you were happy with the product itself, and we will take your feedback regarding the delivery service into consideration as we continue to improve our customer experience.
Kind regards,
Bedkingdom
The quality of the purchase was so poor…
The quality of the purchase was so poor and did not look like or was received as expected for such an expensive order. Sad really
24 July 2026
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback, and we are sorry to hear that the quality of your purchase did not meet your expectations.
Having checked your order, we can confirm that a full refund has been processed.
Rest assured, your feedback is highly appreciated and will be forwarded to the relevant team for review, as we are always looking for ways to improve our products and customer experience.
Kind regards,
Bedkingdom
Love the triple bunk bed
Love the triple bunk bed, assembled myself in one afternoon and was easy to do
30 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share your review! We’re thrilled to hear how much you love the triple bunk bed and that you were able to power through assembly yourself in just one afternoon. Building a three-sleeper is no small feat, so knowing the process was smooth and straightforward for you is music to our ears!
Thank you for choosing and trusting Bed Kingdom!
Excellent service from start to finish
Easy to pick from website smooth flowing checkout and fantastic range and prices
27 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed our wide selection and great prices, and that browsing through to checkout was a breeze. Providing excellent service from start to finish is always our top goal, so knowing we delivered that for you truly makes our day!
Thank you for choosing and trusting Bed Kingdom!
Reply from bedkingdom
Dear Valued Customer,
Reading your feedback truly made our day! We always aim to deliver high-quality products without the wait, so hearing that your purchase arrived fast and exactly as expected is wonderful. Thank you for your recommendation and support!
Thank you for choosing and trusting Bed Kingdom!
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