Bedfordshire Barbecue Centre Reviews 

3,420
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Ordered Grill tray over 2 weeks ago online, paid in full. Never dispatched or received. Order number ST38DE00049114 thanks. Bbq centre sent out order 9.6.26. Received, thankyou for rectifying the issu... See more

Company replied

Rated 5 out of 5 stars

Last year I bought my 3 Burner Napoleon BBQ from them after an excellent visit to the store where I was given a wealth of information and buying advice. I've since bought many accessories, griddles, s... See more

Rated 5 out of 5 stars

Much like the TARDIS, this place appears small from the outside but inside, contains every conceivable sort of barbecue. Not that the TARDIS does that, but still. And not only that, a very helpful man... See more

Rated 5 out of 5 stars

Cheaper than Amazon for the Pro Q smoker I bought, and also came with a sturdy cover - all for free. Delivery was pretty fast and they send you the tracking information, although I had to hunt... See more

Company details

  1. Barbecue Shop

Written by the company

Bedfordshire Barbeque Centre has been supplying Barbeques since 1976 and was one of the very first official Weber dealers selling BBQs from the front of a national petrol station. Since then we have gone from strength to strength and have continued to grow. We are one of the largest, and one of the only 100% BBQ devoted stores in the UK. It really is the only thing we sell! We are the Largest UK Broil King Dealer stocking all models, accessories and spares from this Premium Canadian Barbeque Manufacturer. We are Very proud to have been selected as a Napoleon Premier dealer meaning we have to Display and stock all of their BBQs, accessories and carry spares for them. We are a specialist in outdoor kitchens offering advice from initial planning to choosing the correct granite, quartz etc for your work top. A huge range of choice including Weber Barbeques, Outback, Beefeater, Napoleon, Broil King, Char-Broil, Kamado Joe, Traeger wood fired Grills and many other quality brands including BBQ accessories and we carry spare parts for most.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.6

All reviews

(3,420)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, super friendly helpful staff wouldn’t hesitate to return for future bbq requirements! Very pleased with my new gas bbq! Great service 👏👏

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Great BBQ

Great BBQ! Lower price relative to competitors (and also included a cover and utensils), arrived quickly, straightforward to assemble, and easy to use. Have had two yummy meals already!

4 January 2024
Rated 5 out of 5 stars

The best company I have dealt with for…

The best company I have dealt with for years. EFFICIENT, GREAT SERVICE, HELPFUL, What more can you say? 7 star service not 5. You have tried the rest now USE THE BEST

ROGER RIGGS BRISTOL.

O And their delivery team are first calls also and the next day service

7 December 2023
Rated 1 out of 5 stars

I still haven’t received my item

I still haven’t received my item. 3 days I have waited in for the DPD courier and they haven’t arrived. Going to the wrong address or just posting a black screen saying sorry we miss you when I have been in all day. Even gave full instructions of where my house is with mobile number to call me and still they did not do that!

11 December 2023
Bedfordshire Barbecue Centre logo

Reply from Bedfordshire Barbecue Centre

Hi Sarah,

I am sorry to see you are having an issue with DPD. If you contacted us directly we could have go involved to help sort any issues with delivery they may have been having.
I have just pulled the log on your order and for transparency have listed it below.

09-12-2023 – Order was placed by the customer through our website (saturday).

11-12-2023 – Order was shipped, processed and collected by DPD.

12-12-2023 – First Delivery Attempt – Unable to deliver notification sent.

13-12-2023 – Second Delivery Attempt - Unable to deliver notification sent.

13-12-2023 – DPD requested Further Instruction from the customer.

13-12-2023 – Customer Requested delivery on the 14-12-2023 – Customer received confirmation text of this.

14-12-2023 – Third Delivery Attempt - Unable to deliver notification sent.

14-12-2023 – Fourth Delivery Attempt - Unable to deliver notification sent.

15-12-2023 - This has been put back through the network due to failed delivery attempts.

16-12-2023 - Went back through the network.

18-12-2023 – Look as though this is on a van to be attempted again later today.

If you have any further issues please email us directly so we can get involved first.

All the best
BBQ Team

Rated 4 out of 5 stars

So far so good

Arrived in good time. Quality looks good. Not tested yet so unable to comment on performance/ durability.

7 December 2023

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