Dont trust anything if they say about the warranty.10 years warranty exsists on papers only.
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See what reviewers are saying
Simon, from Dreams contacted me after I put a review about my mattress on trustpilot, he was brilliant and sorted out the problem, the result being my faulty mattress is being replaced, free of charge... See more
BEWARE SOUTH MORANG STORE Bought the Onyx Medium mattress last week from Beds n Dreams South Morang. The in store model was comfortable and seemed suitable. The delivered model sags very badly and... See more
Terrible mattress and even worse service. I will not walk through the door of Bed n Dreams osborne park ever again. Unscrupulous sales woman Marie took advantage of me. An elderly woman on her own I h... See more
Company details
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With over 30 years experience and over 20 stores across Australia, Beds n Dreams delivers a wide range of quality beds, mattresses and bedroom accessories with the right advice at affordable prices. Delivery and finance options available.
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Cranbourne Store
We bought a bed, side tables and a tall boy, when the furniture was delivered the delivery truck hit our electric fence button, they did not tell us this had happened, i only noticed it when i went out a couple of hours later. we have tried for months to get them to pay for the repairs that their delivery people have done and nothing has been done. Brenton the Manager is a liar, he kept promising that it is going through insurance and we have heard nothing. We have taken it further and hopefully it will actually cost them more than just fixing the problem when it happened. Out of principle i will never shop there again and i don't recommend any of my friends to shop there either
wow cannot believe that you cannot…
wow cannot believe that you cannot leave a zero stars because that is what this company deserves. bed has had a bed smell since day one now it is all mouldy and they say "it's the environment it's in" what a crock of poo completely renovated house with new carpets and windows open all the time!!! terrible customer service both m managers off today!! and an owner who doesn't seem to care about the customers who put money in his pocket. seem quite happy for you to sleep on one of there mouldy beds because it's too much trouble to get somebody to come and look at it as a matter of urgency. avoid this company at all costs.
Logan Store Thieves
Logan Store : the worst customer service every experienced and the 'New' owners have no scruples. Bought a Bedford my sons and had to wait to have it delivered as renovations were happening. In the meantime the Company went in to Receivership and new owners or administrators took over. Suddenly now my order has been 'lost' and no one can fine them bed. Apparently this is not their fault and no refund will be given.
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