Great Service but an Expensive One, for this reason i will leave 4 stars.
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Review summary
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Reviews shaping this summary
Delivery as time stated. Very expensive prices way over the top. On my order a substitute was given but no reason why and no refund on price. Dont think I will use this again unless really desperat... See more
Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more
Company replied
Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more
Company details
- #35 of 40 best companies in Grocery delivery service
- #26 of 28 best companies in Delivery Service
- #65 of 74 best companies in Online Food Ordering Service
- #21 of 26 best companies in Supermarket
About Beelivery
Written by the company
Rapid Grocery Delivery 24/7
Delivered in 15-60 minutes!
Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!
Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact UsDownload our app!
Contact info
Royle Mill, CW12 1HR, CONGLETON, United Kingdom
- info@beelivery.com
- www.beelivery.com
3.9
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 2 weeks
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50/50
First order , guy took a while to get to the place but he was moving in the direction, arrived within the establishment time. Can’t fault him , he was sound , super happy , had a bit of a laugh, a god vibe ! can’t find his driver name ……. And then ……. Next order ….. My delivery time was a 30min time slot , I sat watching the driver on the tracker , they were 15mins away from my house , they sat there in the same spot for an hour , once I completed on the “chat” I was informed that because he has accepted the job I cannot get a refund , so I had no choices but to sit and wait , every time it got ten mins to the delivery arrival time , it moved ten min later again and again , the driver still sat in the same place , they said they had tried to contact him , he called me saying he was on his way and the tracker started moving . ,delivery time from order went from 30mins to 1hr and 30mins ……… Booooooooo!
30 April 2025
Unprompted review
SOME OF YOUR DRIVERS ARE EXCELLENT BUT…
SOME OF YOUR DRIVERS ARE EXCELLENT BUT SOME ARE NOT. I WOULD LIKE GREATER CHOICE IN THINGS LIKE MEAT. ALSO EXPECTED DELIVERY TIME IS SOMETIMES WAY OFF THE MARK. I BELIEVE THAT SOME DRIVERS ARE COLLECTING MULTIPLE ORDERS FROM DIFFERENT CUSTOMERS AND DIFFERENT FIRMS. I DON'T KNOW HOW YOU CAN STOP THIS....
18 April 2025
One of the items was never found was…
One of the items was never found was worth £10.98 and I never got a refund
18 April 2025
Reply from Beelivery
Hello and thank you for your review.
We do not take any payment for an order until it has been delivered.
Your bank holds the amount for any order you place in a "pending" state. This is to ensure there are enough funds in your account when we come to deliver.
If any items are not delivered, you are only charged for what was delivered, so even if you see a pending transaction for the full amount, only the new total will be taken.
Convenient
Where I live fast delivery is not fully available. Bedelivery is ideal for me. Excellent service.
16 April 2025
Items are always correct and the…
Items are always correct and the delivery is always on time with regular drivers that are always chatty and polite.
Unfortunately the prices are very expensive but due to my arm being broken it’s helpful for delivery service
24 April 2025
Covering a basic need without a fuss…
Covering a basic need without a fuss and keeping customers updated and offering options.
Excellent for times of illness.
I had to use whoosh, tescos once, it was overpriced and my order was incorrect, just awful.
Well done you all and thanks
22 April 2025
Quick delivery everything I ordered…
Quick delivery everything I ordered came,and drivers was friendly and polite.Thank you:)
20 April 2025
Service i will use again and again
Drivers always friendly.products correct.get here very quickly. Good range of products to order..easy and quick to ordet
12 April 2025
Excellent customer service
Excellent customer service! I will certainly use Beelivery again and again in future. Personal service making sure all was as requested.
20 April 2025
Happy
Quick, efficient very happy with everything that was purchased and delivered for me.
13 April 2025
Lux lux lux lux
19 April 2025
Speed .User friendly website
Speed .User friendly website . Good quality of foods . Polite and helpful delivery .
18 April 2025
Been waiting over an hr for a driver…
Been waiting over an hr for a driver this company is terrible keep promoting for a bigger tip to find driver please stay away awfully company
18 April 2025
Unprompted review
Reply from Beelivery
Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.
Logistul Awkwudness Dependin On The…
Logistul Awkwudness Dependin On The Relevuns But Very Gud
16 April 2025
Excellant
Excellant. Very pleased to be able to order on a helpful website from a large range.
Drivers helpful, courteous and make good time. Thankyou
13 April 2025
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