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Beers of Europe Ltd. Reviews 

15,610
•
TrustScore 4.5 out of 5

4.5

Beer shop
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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally wide selection of specialty beers from around the world and mention that the online ordering process is extremely straightforward. People note that packages typically arrive very quickly and are carefully wrapped and securely packaged to ensure completely safe delivery. Some reviewers were not happy with unexpected delivery delays, paying extra for expedited shipping services that ultimately failed, and occasional tracking complications. A few other people also felt that communication could be improved, noting recurring problems with missing order confirmations or receiving damaged items.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the fantastic and wide range of beers... See more

Delivery service

Customers report widespread satisfaction and appreciation regarding the delivery service, frequently... See more

Order

People report ambiguous experiences with order processes, highlighting a division in customer satisfaction.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient deliveries... See more

Price

Consumers find price to be ambiguous, experiencing varying costs and values. Many customers report reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website offers large selection on world beers that have struggled to get anywhere else. Competitively priced and user friendly website. Ordered arrived quickly and well packaged as gift. Cannot rec... See more

Rated 5 out of 5 stars

The service I received was amazing, above & beyond and probably the best customer service I have received in a long time, thank you! The non-delivered order (courier -APC/first4logistics... See more

Rated 5 out of 5 stars

Great institution, excellent service and fast delivery. Matt - who takes my twice-yearly phone order - is brilliant. Quick, efficient and friendly. Love this outfit.

Rated 5 out of 5 stars

I was looking for Berliner Weisse and discovered Beers of Europe on Google. As I considered the price per bottle extremely good I decided to put in an order of four bottles. Three days later my doo... See more

Company details

  1. #21 of 29 best companies in Beer shop
  2. #14 of 17 best companies in Beer Distributor
  3. #18 of 22 best companies in Brewery
  4. #29 of 38 best companies in Off Licence
  5. #62 of 76 best companies in Wine shop

Written by the company

Britains Biggest Beer Shop, with probably the best selection of beers, ciders and spirits in the world in store or online

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(15,610)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

low stock all the time, no reply to any questions or requests

Excellent range of all types of drink however, there is always a shortage of stock. an example is the low alcohol range. 5 pages are listed with only the first page in stock? this has been the situation all year!. why dont you only show what is in stock and not everything? I have asked this question in the past with no reply.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Not very good

Not very good, didn’t realise until I got the invoice that 3 of the items were approaching sell by date (in 3 weeks) asked for something to replace them, told not possible, have cancelled the whole order but the company couldn’t care less, strange approach to business. Take it or leave it.

14 October 2022

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