Begg Shoes Reviews 

867
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of quality footwear available, including well-known brands. Many reviewers highlight the prompt and efficient delivery service, with orders often arriving quickly and well-packaged. The staff are frequently praised for being helpful, cheerful, and providing excellent advice and personalized assistance. Many customers also appreciate the personal touch, such as handwritten notes included with their orders, making their shopping experience feel special. Consumers frequently mention the clear and user-friendly website, making the ordering process straightforward and hassle-free. People also appreciate the seamless communication regarding order status and tracking, ensuring a smooth online shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great range of shoes, competitive pricing, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and the... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more

Rated 5 out of 5 stars

Wonderful service from cheerful and helpful staff in the new Market Harborough store today! Bought a comfy pair of Hotter shoes there. So disappointed to find another local shoe shop had closed but d... See more


Company details

  1. Shoe shop
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

867 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(867)

184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Completely trouble free purchase and the shoes are great. Personalised message in the well packed parcel. Excellent and highly recommended.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Old Bones

The last pair of clogs that I bought only lasted 30 years, so if these last as long I will make old bones(110). So pleased with them. I have treated them very harshly but they are wonderful, just sorry that I probably won’t be buying another pair. Thank you I cannot sing your praises enough.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Received the clarks shoes within a 2/3…

Received the clarks shoes within a 2/3 days plenty of choice not used this company before
Lovey personal note in the box which was a nice gesture
Unfortunately I needed to send back slightly too tight but returns was easy to follow cost of £3 to be deducted from my refund

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Absolutely brilliant service from this company. The order arrived within a couple of days - and I ordered over the week-end! Nice personal touch too, with a note in the box when they arrived. Hadn't used this company before so was a bit nervous - but they are reliable and clearly friendly, which is a bonus. Would shop with them again.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

The Best customer service

Went into the shop and tried on so many shoes and the staff member who served me could not have been more helpful. She then organised for a pair to be sent to my home for free to try with an option to return for a small fee, or take back for free. She could not have been more helpful. The shop had so many really nice good quality shoes

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Excellent Company. Not purchased from this Company before but now I have found them I will purchase again. A little note inside the shoe box with the name of the person who sent them was a nice personal touch.
Thank you

16 April 2026
Unprompted review
Rated 5 out of 5 stars

First Class Personal Service

This is a long established family firm giving personal friendly service. As I live at the other end of the country I can only purchase via mail order and have found delivery to be extremely quick. Refunds are also processed quickly. Keep up the good work.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered the shoes online because I could not get them locally in London. Ordered on Thursday and they arrived on Saturday - excellent service, free delivery and a short handwritten note in the parcel was an appreciated personal touch.
I am impressed by the range of shoes offered on the website and will definitely buy from them again

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great value shoes

Great value shoes and exactly what I wanted. Really excellent selection. Very quick delivery and well packed. Thank you.

4 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look