Bella di Notte Reviews 

31
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

I sadly found your recent range a disappointment. Jumpers are mainly 24 inches too short for me. No lovely soft cotton shirts l frequently purchased. Obvious increase in not natural fabric. More reaso... See more

Rated 2 out of 5 stars

Belladinotte continue to use extremely slim models. Apart from not feeling identified with the fitting of the clothes, the use of skinny models, even if they are older, causes women discontent with th... See more

Rated 5 out of 5 stars

I have used Bella di Notte for years and they really are the gift that keeps on giving, their customer relations is second to none. refunds are practically by return and I love their styles, I have... See more

Rated 5 out of 5 stars

This is a really great company I have been using for a little while now since I needed some thermal lingerie. They supply very attractive, reasonably priced, Italian lace lingerie and good quality gen... See more

Company details

  1. Ladies' clothes shop
  2. Jeans shop
  3. Lingerie shop

Information provided by various external sources

Luxury Bra, Vest & Trouser fitting experts | Specialising in Merino wool clothing & designer brands | Shop online, via catalogue or visit our Malton shop. Bella di Notte is the UK's leading premium lingerie catalogue, famous for our Merino Wool and Silk thermals. We are fit experts, offering more choice than ever on ladies trousers, bras and and quality clothing. We stock brands renowned for their quality including PrimaDonna, Felina, Conturelle, Brax and Olsen. From the items you select to the service you receive, our expertly trained team go the extra mile to ensure you are happy.


Contact info

3.5

Average

TrustScore 3.5 out of 5

31 reviews

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3.5

All reviews

(31)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Best fitting trousers by Toni

Always searching for the best fitting jeans - i believe i've found the company and make! I phoned Bella di Notte and Tracey was so very helpful on the fit of each type of Trouser.. I bought the Toni Be Loved Trousers in black they really are perfect for me. I am 5.2 and shapely and prefer a slimmish leg which these are. A delighted customer and ready to purchase more in denim.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Super company with outstanding customer…

Super company with outstanding customer service. Love the merino / silk thermals which I’ve purchased. They’re so warm and so comfortable and wash brilliantly - wish I’d bought them years ago. Quite expensive but the quality is exceptional. Highly recommended.

29 November 2021
Unprompted review
Rated 1 out of 5 stars

Beware if you are a new customer to…

Beware if you are a new customer to this company and think you will be getting 10% off your first purchase. It’s fine if you don’t want to exchange the item but if you do you will be charged the full price on the subsequent item. Bella diNotta were not willing to apply the discount to my exchange item even though I pointed out that I had not received any goods that I was keeping, any exchange counts as a second order. I think the company should be honest with their customers about this. I shall not be using them again which is a pity because the one item I ordered looked to be of good quality it was just the wrong shape.

29 October 2021
Unprompted review
Rated 3 out of 5 stars

No to viscose

I used to buy from every catalogue and was very pleased with everything - all well made and I still have several tops from 5 or 6 years ago. However, recently they include too many items made of viscose. The manufacture of this fabric involves the use of acidic chemicals which are very bad for the environment and, more importantly, those in the front line of the manufacturing process develop dreadful respiratory problems. I do not buy anything containing viscose.

9 September 2021
Unprompted review
Bella di Notte logo

Reply from Bella di Notte

Good afternoon,
Thank you for taking the time to leave your review. Some of our tops do contain viscose. Viscose is made from renewable plants, it is frequently cited as being environmentally friendly, and sustainable. To create viscose, and make it stand up to regular wearing and washing, it must be unfortunately chemically treated. We do offer a wider variety of cotton tops in the Spring/Summer time, but move to warmer fabrics in Autumn/Winter. If you do need any further advice please do not hesitate to phone us here in customer care and the team are more than happy to help. Enjoy your afternoon.
Kind regards
Sam
Customer Care

Rated 1 out of 5 stars

Out of step with their image

The quality of the products is not in question but beware the returns practice of this company! Despite a flashing strap line in uppercase promoting FREE RETURNS they do not offer this if you have even one sale item in a order containing multiple full price items. I had to phone up and make my displeasure known (admin staff very professional and courteous, it has to be said) and they did send out a pre-paid label in the post but clearly they would not do this if you did not make a big fuss. I was referred to the small print at the bottom of the website via a click through link where it does explain their policy but this is a really underhand way to do business when the strap line contradicts it and the order contains full price items - two of which I did keep. Most companies selling goods of this quality/in this price range offer a free returns service and it seems really out of step with the company image.

13 October 2020
Unprompted review
Rated 4 out of 5 stars

I’ve shopped with Bella di Notte for…

I’ve shopped with Bella di Notte for many years and have loved their products. I’ve just purchased 4 news items. Two camisoles a blouse and a T-shirt. I loved the style of the blouse and t-shirt and the fit was excellent. The downside was that there was 5% elastic in the fabric. This was not good. The garments had a cold and not very comforting feel. Because they looked so good I decided to keep them but I am really upset about the elastic. 5% is also a lot. Elastic in clothing is usually 2% which is tolerable. The vests which I have bought for years used to be 100% modal which was very comfortable but not so with the 5% elastic. Again I almost reluctantly kept them because they are so useful. I’m a cold person and without the elastic they were warmer.
I really rate Bella di Notte highly for their excellent customer service, in all ways. I still love the style and fit of the clothes but such a shame about the 5% elastic.

27 September 2019
Unprompted review
Bella di Notte logo

Reply from Bella di Notte

Hi Jenny, thank you for your kind words and we are very sorry you were disappointed with the elastic content. We will of course pass your comments onto the buying team for consideration. We hope you continue to love our clothes in the furture. Thank you so much for being a Bella customer - Sarah

Rated 5 out of 5 stars

Excellent Yorkshire based lingerie and women's clothing company

This is a really great company I have been using for a little while now since I needed some thermal lingerie. They supply very attractive, reasonably priced, Italian lace lingerie and good quality general clothing. Items are dispatched quickly, free returns are sometimes offered, and the returns process is also straightforward.

5 December 2014
Unprompted review

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