Bellevue Rare Coins Reviews 

482
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I stopped in to get a new battery for my watch. The gentlemen working the store were polite, courteous, and professional. Very nice store with plenty of selection on precious metals and other things.... See more

Company replied

Rated 5 out of 5 stars

Once again, I had an outstanding experience at Bellevue Rare Coins. Krisitie helped me this morning and she is terrific- knowlegable, helpful, and friendly. It was a pleasure doing business with he... See more

Company replied

Rated 5 out of 5 stars

This was our first experience with Bellevue Rare Coins (Lynnwood location) and we were quite impressed. We had multiple pieces of jewelry of unknown value. Angel sat down with us and very patiently... See more

Rated 1 out of 5 stars

Recently sold some American silver eagles to Bellevue rare coin, called them first to discuss price drove all the way up there guy offered me spot. Would never do business with them there's too many r... See more

Company replied

Company details

  1. Gold dealer

Written by the company

Bellevue Rare Coins has specialized in buying and selling coins, jewelry, gold, diamonds, and valuables since 1979. Four convenient locations to serve you!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

482 reviews

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4.3

All reviews

(482)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly staff

1 November 2023
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Reply from Bellevue Rare Coins

Andrew,
Thank you for your review. We try to provide the best service for our customers. We hope to continue to assist you in the future. Thank you for your time and have a great day.

Rated 5 out of 5 stars

Adequate supply

They always have whatever bullion a customer wants. Their prices are better than any online dealer. You do have to pick it up at one of the stores. Cash or check no fees. C/C are 3.0% fee.

31 October 2023
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Reply from Bellevue Rare Coins

Daniel,
Thank you for your review. We are happy to provide our customers with their bullion needs. We look forward to continuing to assist you in the future. Thank you for your time and have a great day.

Rated 5 out of 5 stars

Phenomenal Customer Service

We went to the Tacoma location this past Saturday, and learning from experience, we had made an appointment. She was courteous, professional and came across as caring about our questions. She took the time to answer every question completely. Theresa excels at putting people at ease. As a result, we decided to sell some of our silver coins and were very pleased with the results. We've been here twice and will absolutely return. Amazing customer service, fair and honest pricing - who could ask for more? We could - we'll also ask if Theresa is working that day and of not, we'll reschedule to a day when she is!

28 October 2023
Unprompted review
Rated 3 out of 5 stars

Consistent Clear Communication

When you communicate the whole time threw a transaction order on the phone and say all communication will come by email. Then reg updates should be sent especially when your order goes past the arrival date. As well as when your order comes in! I received only emails prior to the original order date and the No emails! I came into the store to learn of updates and would get a email when order arrives. I never received any other emails! Over a week later I received a call.. which I was not sure to believe as it was not in a email the company told me would come! All to say.. you could communicate consistory and as you say!

11 October 2023
Rated 5 out of 5 stars

Pleasant, Rewarding, Enjoyable Experience

Went to Tacoma location to buy a 1 ounce gold Canadian Maple Leaf. I worked with Teresa who was very friendly, courteous, knowledgeable and helpful. She was able to answer all my questions and was pleasant to deal with. Made the purchase and had a very satisfying experience! Highly recommend.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

First I actually wanted to give a one…

First I actually wanted to give a one star rating. Due to a second horrible experience. Not just once but twice with the same individual Alex. I felt it is misleading.To post on your website. That the staffs are trained to verify items with an expert eye.
Alex definitely did not verify the item. Nor even look at it. Or took it out of the box. She solely based her judgement on worth point. I was offered $5.
I even ask if she knew what she was looking at? Or if it's the exact same model. She stated yes. Even when I noticed she didn't even bother to look at it or take it out of the box to get the model number.
To make it clear. I am no expert. But I do know the last sale was $300. The same exact item and model averages between $250-600. Completed sales. And incomplete for parts ranges between $50-150 completed sales. I even signed up for worth point and it shows last sold $300. So I'm not sure where the expert opinion came in. For the $5. I am not upset because my items were refuse. I am upset due to being devalued after waiting an hour and half to quickly get Insulted twice by the same Individual. I also ended it up taking it a few blocks down. Where I sold the item for $260.
Moving forward
The reason for the 5 stars and not one. Is due to Renee and Kevin !!
Their customer service is second to none. Its consistently outstanding, exceeding my expectations every time they have help me.“I always feel valued regardless if they were able to buy my items or not. Employees like Renee and Kevin. Is the real reason why I am devoted to coming to Bellevue rare coins. It is not about the price but the consistent positive experience from these two. I would recommend. If you decide to go to this location.
Go see Renee or Kevin who will give you the time and day.

21 October 2023
Unprompted review
Rated 2 out of 5 stars

No visibility into order status on…

No visibility into order status on regular basis.

24 October 2023
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Reply from Bellevue Rare Coins

Pradeep,
Thank you for your review. We do give you an estimated pick up date at the time of order. On our receipts, we have an email of support@bellevuerarecoins.com to check in on your order. We give an estimated date because unforeseen issues can arise with shipping and orders can take longer in limited instances. Please contact us via email or give one of our 4 locations and we can look into your order progress.

Thank you for your time and have a great day.

Andrew G.

Rated 1 out of 5 stars

I went to Bellevue Rare Coins few…

Thank you for your response. I went to different shop and I received the information that I needed it.

20 January 2023
Unprompted review
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Reply from Bellevue Rare Coins

Cindra,
Thank you for your review and we are sorry that you did not have an ideal selling experience. We are trained to look through coins in a timely manner, although it can look as if we are not evaluating you items. We take customer service seriously and hope to always create the best experience.
We would love to get the chance to take another look at your coins and determine if they are more than the regular value.
We appreciate you giving us the chance to look at your coins and we are disappointed that we could not make your experience better. I hope you have a great day and we hope to assist you soon.
Andrew G.

Rated 5 out of 5 stars

I went into Bellevue Rare coins Tacoma…

I went into Bellevue Rare coins Tacoma location to buy some Silver rounds. Carina helped me with my purchase. She was very knowledgeable and professional answering all of my questions. I bought at a good price and it was a great transaction. I will buy from Bellevue rare coins in the future

20 October 2023
Unprompted review
Rated 1 out of 5 stars

I brought in my comic book collection…

I brought in my comic book collection that was recently valued at $1500.00. It must not have been anything they wanted because they offered me $15.00. They are probably more focused on coins. They offered me $10 for my gold plated diamond Bulova watches too. I kept those too. Scrap silver and gold is a fair price though. Market value.

20 September 2023
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Reply from Bellevue Rare Coins

Hannah,

I'm sorry to hear that you had a negative experience selling your comic book collection to this store. It's always frustrating when you feel like you're not being offered a fair price for your belongings.
We always hope to give the best price for all items that we evaluate. Were there better comics that overlooked? Either way, we would love to take another look at your comics and see if there were better dates that were not recognized.
Please feel free to continue to shop your silver and gold at our stores, but we would love to always get another chance to make an offer on your items.
Thank you for your time and we hope to assist you in the future.
Andrew G.

Rated 1 out of 5 stars

Took way too long to fill the order…

Took way too long to fill the order especially since the store had the coins in stock.

22 September 2023
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Reply from Bellevue Rare Coins

Loretta,

Thank you for your review. We're sorry to hear that it took too long to fill your order, especially since we had the coins in stock. We understand how frustrating this can be, and we apologize for any inconvenience.

We're still investigating the cause of the delay, but we're committed to improving our order fulfillment process to ensure that our customers receive their orders as quickly as possible. In the meantime, we've taken steps to ensure that this doesn't happen again.

We value your feedback and appreciate your patience as we work to improve our services. We hope you'll give us another chance in the future.

Sincerely,

Andrew G.

Rated 5 out of 5 stars
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Reply from Bellevue Rare Coins

Carol,
Thank you for your kinds words in reference to our staff. We hope to continue to assist you in the future. Thank you for your time and have a great day.
Andrew G.

Rated 5 out of 5 stars

Your phone order system SUCKS big time

Your phone order system SUCKS big time. I am in a wheel chair and the phone order is a necessity for me. I attempted several times and was instructed to leave a message and someone would return the call. To date (2 weeks later) still no call. I missed the opportunity to catch the gold and siler at it's recent lows. In store has always been professional.

29 August 2023
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Reply from Bellevue Rare Coins

William,

Thank you for your for both your kind words about your in store visit and your frustration with our phone system. We always work to create the best service for our customers. We have been upgrading our phone system and I believe you would be happy with our current system. We hope to continue to assist you both in and outside of our stores.
Thank you for your time and have a great day.
Andrew G.

Rated 4 out of 5 stars

Friendly, helpful & courteous staff

Kyle was super helpful and made for a great first-time experience. I rated 4 stars because, though I didn't feel rushed, the Issaquah store was packed. May want to have more sales support on weekends if Sat (26) was any indication.

26 August 2023
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Reply from Bellevue Rare Coins

Dan,
Thank you for your review. We are glad that Kyle was able to help you and make you feel comfortable while in our store. We hope to continue to assist you with your selling or buying needs in the future. Please feel free to use our scheduling system at https://www.bellevuerarecoins.com/schedule-an-appointment/. This will lock in a time to be assisted, rather than need to wait as a walk in. Thank you again for your review and have a great day.
Andrew G.

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