Bennetts Funeral Directors Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Public & Local Services

Information provided by various external sources

Local funeral directors of Essex. Funeral home and local Undertaker services. Bennett's funerals, the leading funeral director of Essex.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

Bennett’s Funeral

I cannot thank the team at Bennett’s enough for the care, compassion, and dignity they showed during such a difficult time for our family. From our very first contact, they were kind, patient, and incredibly understanding, guiding us gently through every step with such professionalism and warmth. They went above and beyond to ensure everything was just right, allowing us to focus on remembering and celebrating my father in law. Their calm reassurance and genuine kindness brought us so much comfort, and we will always be deeply grateful for the support they gave us during such an emotional time.

I would whole heartedly recommend Bennett’s Funeral directors to anyone needing a caring and dedicated service.

30 January 2026
Unprompted review
Bennetts Funeral Directors logo

Reply from Bennetts Funeral Directors

Dear Lara

Thank you so much for your kind words, they are greatly appreciated by us as a team.

We always consider it an honour and privilege to after loved ones and their families, and are pleased that you were able to put your trust in us.

Our respects as always to yourself and your family.

Take care.

Jane Bennett
Managing Director

Rated 5 out of 5 stars

Bennetts Funeral Services

Martyn was kind, compassionate and professional throughout the whole process and supported us to cope with our loss. Nothing was too much trouble and we would recommend Bennetts to anyone. It was the fourth time we have used their services.

16 January 2026
Unprompted review
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Reply from Bennetts Funeral Directors

Good Morning Sandra
Thank you very much for your kind words, we are pleased to hear that you felt supported throughout.
Our respects to you and your family during this difficult time.
Jane Bennett

Rated 5 out of 5 stars

Kind, compassionate and professional

I’ve known of Bennetts for many years through working within the local business community in Brentwood. When my father passed away, we chose Bennetts because of their trusted reputation, and we couldn’t have made a better decision.

Nicola and the entire team were compassionate and professional, guiding my family through an incredibly difficult time. Their advice was honest, their support heartfelt, and they truly went above and beyond to care for us. They provided my mother with comforting words and arranged a wonderful celebrant who made the service truly special.

I can’t thank them enough for the kindness and care they showed. I would wholeheartedly recommend Bennetts to anyone in need of their services.

11 September 2024
Unprompted review
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Reply from Bennetts Funeral Directors

Dear John

Thank you so much for taking the time to write your review, it is greatly appreciated.

A funeral is so important in bringing family and friends together to remember and reflect a loved one's life, and to ease your grief journey.

Our respects and warm wishes to yourself, your Mother and the family.

Take care.

Jane

Rated 5 out of 5 stars

I unequivocally recommend Bennett’s

I unequivocally recommend Bennett’s, Brentwood, they are brilliant. They are so professional, knowledgeable, calm and kind. They did a fantastic job of organising my Mum’s funeral in April, making the whole difficult process so much easier and more pleasant for my Dad, brother and me. We really couldn’t have done it without them. In particular Lisa who was with us every step of the way, including the day of the funeral itself at Greenacres Epping. She is incredibly efficient and responsive. We are very grateful to Bennett’s.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

We are so very grateful for the service you recently provided for us. From start to finish you showed nothing but respect and you really did make the most unimaginable painful day as beautiful as it could possibly be.

On the day of the service the bearers were amazing, ,they were respectful and patient, couldn’t fault a thing.

Mike Cole’s read the service he was brilliant, we are so very grateful.

Thank you all so much.

26 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Nicola.

I will never be able to thank Nicola from Bennetts enough for how she supported me when my husband passed away suddenly.
From the first phone call where Nicola answered the support, professional service, guidance I received was absolutely amazing.
I don't think I could of got through this sad time without Nicola, everything I asked for was able to be met, in the end I felt Nicola knew my late husband, I believe that I was able to accept losing my husband easier, as Nicola I feel was holding my hand all the way.
I could not recommend Bennetts highly enough, also would like to say all the men were lovely too!
Well done Jane Bennett for having such a great team to help and support us on some of our darkest and saddest days.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Many thanks to Bennett's for fantastic service.

Many thanks to Bennett's for fantastic funeral service for my father this week. From start to finish the service offered was meticulous in planning, we were kept advised at all times, Ian Best the funeral direct was amazing to mother and the rest of the family, I would personally recommend this company and would like to thank Ian and his team for making a difficult day so lovely.

1 February 2019
Unprompted review
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Reply from Bennetts Funeral Directors

Dear Mr Scott

Thank you for taking the time to write your feedback online, we do appreciate it. We are pleased that you and your family, especially your Mother, are able to remember your Father's funeral with fond memories, . Ian Best is part of a great team of ladies and gentleman who take pride in looking after families to the best of their ability.

Once again, thank you.

Jane Bennett
Managing Director

Rated 2 out of 5 stars

A really disappointing and traumatic experience

We had a really poor experience with Bennetts. They didn’t let us know when they had collected my fathers body from Queens hospital (but it turned out to be a week after they’d promised), the reception staff had very limited understanding of grief and publicly continued to discuss very private matters, we have been sent two emails with personal details of someone else’s funeral and since the funeral, even though my fathers ashes had been returned to Bennetts, no-one thought to ring us and let us know. We were so disappointed with them. It felt like the company had grown too big for its boots.

20 May 2018
Unprompted review
Bennetts Funeral Directors logo

Reply from Bennetts Funeral Directors

Dear Miss Webster

We were saddened and disappointed to read that you had not been 100% satisfied with the service which we provided.

We would welcome the opportunity to discuss this further with you and the applicant for the arrangements as we are obviously concerned at your comments.

With regards to notifying you of the ashes being at our premises; we generally do not do this as we let families know in advance of the cremation that the ashes will be in our care within a few days of the funeral; we feel that by calling so soon after the funeral families may not be ready to make further decisions. We are currently looking at our policy for future communication with families regarding ashes.

We look forward to hearing from you further.

Kind regards

Jane Bennett

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