Bensons For Beds - Bishopbriggs Reviews 

347
TrustScore 5 out of 5

4.9

Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB


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Rated 5 out of 5 stars

Everything ran smoothly from my order to delivery. The sales person in store was very helpful a nd knowledgeable. I was kept up to date at every stage from manufacture until delivery. Very please wi... See more

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable staff, no pushy sales talk. Barbara and Stewart were so helpful in every way. Great experience, highly recommend.

Company replied

Rated 4 out of 5 stars

Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more

Company replied

Rated 5 out of 5 stars

This was an excellent buying experience considering we only went in to look at what I had seen online. We were welcomed to the store within a minute or so by Barbara. I explained we already had a... See more

Company replied


Company details

  1. #76 of 226 best companies in Bedroom furniture shop
  2. #38 of 113 best companies in Bed shop
  3. #28 of 85 best companies in Bedding Shop
  4. #29 of 86 best companies in Mattress Shop

About Bensons For Beds - Bishopbriggs

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom

  • 1417724715

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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4.9

All reviews

(347)

24,328 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service superior to everyone…

Customer service superior to everyone else on all ways.

9 July 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you found our customer service superior. Thank you for your wonderful feedback, it means a lot to us!

Rated 5 out of 5 stars

Ladyluv …

From showroom staff (Stewart) to delivery guys. No problems whatsoever
Love headboard. Thank you Benson.

9 July 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you experienced no problems with our showroom staff and delivery team. It's wonderful that you love your headboard. Thank you for your kind feedback!

Rated 5 out of 5 stars

Great service and competitive pricing…

Great service and competitive pricing on a new mattress . Thanks to Stuart Burgess

7 July 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you received great service and found competitive pricing on your new mattress! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Great Company

Friendly, knowledgeable staff, no pushy sales talk.
Barbara and Stewart were so helpful in every way.
Great experience, highly recommend.

29 June 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you had such a great experience with our friendly, knowledgeable staff and that they were so helpful without any pushy sales talk. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Purchasing a new bed.

Everything ran smoothly from my order to delivery. The sales person in store was very helpful a nd knowledgeable. I was kept up to date at every stage from manufacture until delivery. Very please with this company's service.

3 July 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased everything ran smoothly from your order to delivery. It's wonderful that our salesperson was helpful and knowledgeable, and that you were kept updated at every stage.

Rated 5 out of 5 stars

Pleasant experience

Barbara was very helpful and extremely patient while I made my decision, would defo recommend.

21 June 2026
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We're so glad our team member was helpful and patient while you made your decision. We appreciate your recommendation!

Team Bensons

Rated 5 out of 5 stars

Service from the showroom to the…

Service from the showroom to the delivery was excellent, very professional team who deliver what they promise

26 June 2026
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you received excellent service from our professional team. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Beyond call of duty. …

Bought insurance which in retrospect perhaps shouldn’t have done but pleased with the bed. Very comfortable ! The delivery was smooth and bed put in place and set up. Went beyond the call of duty. Thanks guys.

21 June 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you're happy with your comfortable new bed and that our delivery team provided excellent service! Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

Thank you

All went well Stewart in showroom was very good .Chris and Richard were very courteous and pleasant doing the delivery Thank you

19 June 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased our showroom colleague was very good and our delivery team was courteous and pleasant. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Expert advice given in store

Expert advice given in store. Kept informed once order placed. Delivery men arrived on time and made the changeover very smooth. All in all a pleasent experience all round.

28 May 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you received expert advice, timely updates, and a smooth changeover. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

excellent buying experience…

This was an excellent buying experience considering we only went in to look at what I had seen online.
We were welcomed to the store within a minute or so by Barbara. I explained we already had a sealy posturepedic mattress which we had purchased from bensons many years ago - 12 to be exact - and wanted something similar .
She helped us choose the most suitable firmness for us and showed us 3 different mattresses, including the sealy. She knew when to step away to give us time on our own to decide what we felt was best for us.
She was very thorough and explained every fully.
Excellent customer service.

4 June 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear that your buying experience was excellent and that our team provided such thorough and helpful service. It's wonderful that we could assist you in finding the perfect mattress. Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful . Marion was very informative and offered good advice . Bought hip hop bed very comfortable and well made product . Excellent value for money . We have purchased a few of these beds over the years.

4 June 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you had a great experience with us! It's wonderful our team was helpful and you're happy with your comfortable, well-made bed. Thank you for your continued loyalty!

Team Bensons

Rated 5 out of 5 stars

Stewart and Gillian were a great help…

Stewart and Gillian were a great help when choosing our new mattress. We did the sleep assessment first which was interesting and they were very patient while we tried out and spent time on a range of mattresses to make sure we chose the right style and size for us, they were understanding, friendly and professional throughout.
Stewart then managed to put together a good offer for us and we purchased our mattress in store. We were offered a very quick delivery date and have been kept up to date by emails since ordering, they also offer a blue light discount in store and online which is great! Stewart also walked us through some great bed options which was helpful.
The store was clean, well presented and organized too.
Thanks again!

2 June 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you had such a positive experience choosing your new mattress with us. It's wonderful to know our team made you feel comfortable and confident in your choice. We appreciate you highlighting the excellent service you received!

Team Bensons

Rated 5 out of 5 stars

Excellent service and products.

Fantastic Customer service as always. Never been disappointed with their products. Due to this, I’m a returning customer. Highly recommend.

30 May 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you consistently receive fantastic customer service and love our products. We truly appreciate your continued loyalty and recommendation!

Team Bensons

Rated 5 out of 5 stars

A Good Nights Sleep at Last

Stewart spent a lot of time guiding me to what mattresses were suitable to my needs.
Didn't feel I was pushed into buying an expensive mattress but got the right one which was very comfortable.
Look forward to having a good night's sleep at last.

16 May 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear our team guided you to the perfect mattress for your needs without any pressure. It's wonderful that you found it very comfortable, and we hope you enjoy many nights of restful sleep!

Team Bensons - Jess

Rated 2 out of 5 stars

We ordered a mattress and bed frame…

We ordered a mattress and bed frame from the store. We queried the price at the time as it was about £300 less than we were expecting. We were advised that the store assistant had found a better deal . I checked when I got home and a thinner mattress had been ordered. This was corrected the same day. I also checked the name of the bedframe matched. What I discovered a week later was that there were 2 bed frames with the same name. And the wrong one had been ordered!! To be fair this was also sorted in store within 48 hours later. Given the issues we had we phoned to check that we had the dismantle service for our existing bed which they confirmed we had. However on the day of delivery the men delivering weren’t too happy with my husband as they said we didnt have that service. My husband told them to call the store and left them to get on with it. This too was sorted but 3 errors on 1 order was a bit stressful

14 May 2026
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to share your experience with us. We are sorry to hear about the multiple issues you encountered with your mattress and bed frame order, including the incorrect items and the confusion regarding the dismantle service. We are reviewing your feedback to prevent similar situations in the future.

Team Bensons

Rated 5 out of 5 stars

Superb service from order to deliery

Superb service from order to deliery. Lovely friendly knowledgable staff and wonderful delivery men. Love ye all xx.

4 May 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so happy to hear you had such a wonderful experience from order to delivery! Thank you for your kind words about our staff and delivery team.

Team Bensons - Jess

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