Bensons For Beds - Blyth Reviews 

210
TrustScore 5 out of 5

4.9

Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB


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Rated 5 out of 5 stars

Great welcome from Ben who was really helpful and very knowledgeable. There was no pressure but he was extremely helpful when we chose our new bed. Thank you

Rated 5 out of 5 stars

When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and... See more

Company replied

Rated 5 out of 5 stars

This is my second item I’ve bought from Bensons for beds , I try to shop local in my town of Blyth Northumberland to keep our local shops open . Last Saturday we popped in as we need to change our be... See more

Rated 5 out of 5 stars

I visited a few bed shops. Although I didn't purchase a mattress and headboard I was looking for I have to praise the salesman Davey. An absolutely lovely bloke, friendly, very knowledgeable, passiona... See more

Company replied


Company details

  1. #75 of 228 best companies in Bedroom furniture shop
  2. #41 of 115 best companies in Bed shop
  3. #28 of 87 best companies in Bedding Shop
  4. #28 of 86 best companies in Mattress Shop

About Bensons For Beds - Blyth

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom

  • 1670351535

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

25,679 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Davey was very informative. The bed was delivered on time.

5 March 2026
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Reply from Bensons For Beds - Blyth

Thank you for your feedback! We’re glad to hear Davey was very informative and that your bed was delivered on time. We really appreciate your review,
Megan at Customer Care

Rated 5 out of 5 stars

Ben the store manager at your Blyth…

Ben the store manager at your Blyth store was brilliant. Insightful, helpful, no pressure, an all round pleasant experience. Thankyou Ben!

7 March 2026
Unprompted review
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Reply from Bensons For Beds - Blyth

Michelle Robertson,

We're happy to hear that you had such a pleasant and helpful experience in our store! We appreciate you acknowledging the great service you received. Thank you!

Team Bensons

Rated 5 out of 5 stars

Excellent professional delivery service by Andy and Adam!

Andy and Adam were very professional, polite and super quick! I have never seen a bed installed that fast! Both gentlemen are really good at what they do. They were patient to explain to me what I needed to do before I commenced sleeping on the bed and I would recommend Bensons For Beds anyday because of them and Davey who attended to me in the shop! Well done Guys!

5 March 2026
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Reply from Bensons For Beds - Blyth

Thank you for your fantastic review! I’m delighted to hear that Andy and Adam delivered such professional, polite, and incredibly quick service — it’s wonderful to know you were so impressed with their installation skills and care. I’m also pleased that Davey in the shop helped make the whole experience just as positive. Your recommendation means a lot to us, and I’ll be sure to pass your kind words on to the team.
— Megan at Customer Care

Rated 5 out of 5 stars

Great Service

Great service from in store to delivery.

26 February 2026
Unprompted review
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Reply from Bensons For Beds - Blyth

Susan,

We appreciate your positive feedback! We're so glad everything went smoothly, from your store visit to the final delivery.

Team Bensons

Rated 5 out of 5 stars

Professional staff

19 February 2026
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Reply from Bensons For Beds - Blyth

Thanks so much Mrs Walsh! Wonderful to know the staff’s professionalism stood out.
Your thoughts help us grow—thank you!
Megan at Customer Care

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff from
Start to finish. High quality products and fantastic customer experience

19 February 2026
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Reply from Bensons For Beds - Blyth

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful and enjoyed our products.

Stewart - Team Bensons

Rated 5 out of 5 stars

Smooth process

9 February 2026
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Reply from Bensons For Beds - Blyth

Thank you so much for giving us 5 stars Mairi.
We’d love to serve you again in the future.
Megan at Customer Care

Rated 5 out of 5 stars

Excellent service

We needed a faulty mattress replaced. Customer service could not have been more helpful, as was the shop when we ordered a new one

30 January 2026
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Reply from Bensons For Beds - Blyth

Thank you for your lovely feedback Mrs Turton! 😊 We’re so glad to hear that our customer service team made the mattress replacement process easy and helpful, and that the store supported you just as well when ordering the new one. We really appreciate you taking the time to share your experience,
- Megan at Customer Care💜

Rated 5 out of 5 stars

Good service and great price

Good service and great price. Helpful staff

26 January 2026
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Reply from Bensons For Beds - Blyth

We're delighted you received good service, a great price, and found our staff helpful. Our team appreciates your positive feedback!

Rated 5 out of 5 stars

Staff were friendly and professional

Staff were friendly and professional, also products & prices are excellent.

27 January 2026
Unprompted review
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Reply from Bensons For Beds - Blyth

We appreciate your positive feedback! We're happy to hear that you found our staff friendly and professional, and that you liked our products and prices.

Rated 5 out of 5 stars

Great customer service

Great customer service and professionalism from the assistant manager who served us. Very happy with the service and product.

26 January 2026
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Reply from Bensons For Beds - Blyth

We appreciate you sharing your positive experience! We're happy to hear that you were very satisfied with our team member's service and our product.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly knowlegable staff

24 January 2026
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Reply from Bensons For Beds - Blyth

We appreciate you sharing! We are so glad that you found our staff helpful, friendly, and knowledgeable during your visit with us.

Rated 5 out of 5 stars

Ben was very helpful and informative

Ben was very helpful and informative, he explained things clearly and was friendly and not pushy. First class customer service throughout. Highly recommended!

20 January 2026
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Reply from Bensons For Beds - Blyth

We're happy to hear that the information provided was helpful and clear. It's great to know that you received first-class customer service and a friendly, pressure-free experience. Thanks!

Rated 5 out of 5 stars

Great bed

We were able to spend time looking, the sales assistant was very helpful but not pushy. He explained the different options clearly and arranged the delivery on a day to suit us. My daughter loves the bed.

18 January 2026
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Reply from Bensons For Beds - Blyth

We're happy to hear that you had time to browse and that our sales assistant was helpful without being pushy. We're also glad the delivery suited you and your daughter loves the bed!

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff, extremely helpful. Quick delivery time and helpful delivery staff.

18 January 2026
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Reply from Bensons For Beds - Blyth

We're happy to hear our knowledgeable and helpful staff provided a great experience! We appreciate your feedback regarding the quick and helpful delivery.

Rated 5 out of 5 stars

Great value & service

We were very pleased with the service we received from Lisa in the store . She was very helpful and was able to assist us with our choices.
The offers were great and we purchased 2 beds because of this. The fact that we can delay delivery was good too and we are in the process of moving house.

12 January 2026
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Reply from Bensons For Beds - Blyth

We're pleased to hear that you were happy with the assistance you received in our store. It's great that our offers allowed you to purchase two beds and that delaying delivery is helpful during your move.

Rated 5 out of 5 stars

From walking into showroom help was on…

From walking into showroom help was on hand. Lisa was very knowledgeable, friendly and made it easy for us to choose our new matress

4 January 2026
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Reply from Bensons For Beds - Blyth

We appreciate you sharing your experience. We are happy to hear that our team offered helpful assistance and expertise in choosing your new mattress.

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