There was a good choice of sofa beds in store and the sales assistant had access to a lot of information. The product arrived a few days after ordering and we are pleased with our purchase.
Company replied
Location
Switch locationUnit 5 Westwood Retail Park, Westwood Road, CT10 2RQ Broadstairs, Kent, GB
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See what reviewers are saying
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right c... See more
Company replied
Tyrell was amazing at helping myself and my husband find a mattress. He was so patient with us trying out a million different ones including pillows. Thank you so much. Also, Andy and Reaz from th... See more
Company replied
B4B in Westfield Cross, Broadstairs: very knowledgeable, polite and patient salesperson, Tyrrell, made out purchasing so easy. No heavy sell, just a friendly rapport. Delivery driver Mykell Simmonds a... See more
Company replied
Company details
- #76 of 226 best companies in Bedroom furniture shop
- #38 of 113 best companies in Bed shop
- #28 of 85 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Broadstairs
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, United Kingdom
- 1843860976
4.9
Excellent
677 reviews
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There was a good choice of sofa beds in…
There was a good choice of sofa beds in store and the sales assistant had access to a lot of information.
The product arrived a few days after ordering and we are pleased with our purchase.
9 July 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased to hear you found a good selection of sofa beds and that our sales assistant was well-informed. It's wonderful that your product arrived quickly and you are happy with your purchase!
The service in the showroom was spot…
The service in the showroom was spot on, no hanging around as we knew exactly what we wanted
10 July 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased you found the service in our showroom to be spot on. Thank you for your kind feedback!
Team Bensons
I was having trouble ordering online &…
I was having trouble ordering online & getting my blue light discount so I went in store and the staff were super helpful, it was quick and easy, got my discount plus an additional 10% on top
4 July 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased our team was super helpful in-store, making your experience quick and easy. It's wonderful that you were able to get your discount and an additional 10% on top!
This is the second time we’ve Bensons…
This is the second time we’ve Bensons to purchase beds / mattresses. Highly recommended the staff with their knowledge and recommendations for both bed and mattresses.
4 July 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased to hear you had another excellent experience with us! It's wonderful that our team provided such knowledgeable recommendations for your bed and mattresses.
Team Bensons
Delivery Service
The delivery team arrived on time, installed my new bed quickly & efficiently, cleared up and took away all packaging . The whole experience was excellent.
23 June 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased to hear that your delivery team arrived on time and efficiently installed your new bed, clearing away all packaging. We appreciate your excellent feedback!
Team Bensons
Kyle is a great employee and deserves a…
Kyle is a great employee and deserves a pay rise. COYG
27 June 2026
Unprompted review
Reply from Bensons For Beds - Broadstairs
We are so glad you had a great experience! We appreciate your kind words.
Team Bensons
Professional delivery
Professional delivery. Respected our property and gave clear instructions on how to lift and close our new bed.
25 June 2026
Unprompted review
Reply from Bensons For Beds - Broadstairs
We're glad our delivery team was professional and respectful of your property, providing clear instructions for your new bed.
Team Bensons
Reply from Bensons For Beds - Broadstairs
We're delighted you had a great experience. Thank you for sharing your positive feedback with us!
Team Bensons
Reply from Bensons For Beds - Broadstairs
We're so pleased our staff was helpful and knowledgeable, and our delivery prompt. Thank you!
Team Bensons
Excellent service
Excellent service from start to delivery. Big thanks to Kyle at the Westwood Cross branch for his patience and advice. Impressed with the Mammoth mattress.
18 June 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased you received excellent service from start to delivery and appreciate your kind words about our team member's patience and advice. We're glad you're impressed with your new mattress!
Team Bensons
Fantastic service start to finish.
Fantastic service start to finish.
The guys that brought the bed in Andy and James for the thanet area were fab.
14 June 2026
Reply from Bensons For Beds - Broadstairs
We're so happy to hear you received fantastic service! We appreciate you sharing your positive experience with us.
Team Bensons
Would recommend
I found the staff from the store to delivery have been excellent, extremely helpful even when I did have a problem they were there to help in every way.
The delivery guy were helpful and friendly
5 June 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased our team, from store to delivery, provided such excellent and helpful service, even when you had a problem. Thank you!
Team Bensons
Shop staff were very knowledgeable and…
Shop staff were very knowledgeable and helpful. The fitters were clean and tidy. All staff were polite and helpful.
4 June 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased our staff were knowledgeable and helpful, and that our fitters were clean and tidy. Thank you for your kind feedback.
Team Bensons
Amazing experience. Thank you Tyrell, Andy and Reaz
Tyrell was amazing at helping myself and my husband find a mattress. He was so patient with us trying out a million different ones including pillows. Thank you so much.
Also, Andy and Reaz from the delivery team were incredible. It was absolutely boiling that day and they carried my enormous super king 5000 spring mattress into my house and up the stairs and onto my bed base. They were so professional and lovely and I couldn’t thank them enough!
28 May 2026
Unprompted review
Reply from Bensons For Beds - Broadstairs
We're so pleased to hear about your excellent experience finding the perfect mattress and pillows. It's wonderful that our delivery team provided such professional and helpful service, especially on a hot day. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Broadstairs
We're glad to hear you had a positive experience with us. Thank you for your kind words!
Team Bensons
Struck gold with Bensons for Beds
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right colour, right design and already half price before another 25% discount was applied as it was bank holiday! No brainer. Staff very friendly and helpful (as always) and delivered same day. Can’t get any better than that!
26 May 2026
Reply from Bensons For Beds - Broadstairs
We're thrilled you found such a fantastic super king bed at an amazing price! It's wonderful to hear our team provided friendly, helpful service and same-day delivery. Thank you for your positive feedback!
Team Bensons
all the staff were very friendly and…
all the staff were very friendly and helpful kyle delt with me and my wife he explained everything about the mattress we bought. we are very pleased with our purchase and the delivery was great.
29 May 2026
Reply from Bensons For Beds - Broadstairs
We're so pleased you had a great experience with us! It's wonderful our team was friendly and helpful, explaining everything clearly. We're glad you're happy with your purchase and delivery.
Team Bensons
Staff were friendly and helpful
Staff were friendly and not pushy. We had time to look around before being approached. There was a technical issue with the finance application forms coming through via email but this was not the staff's fault and they were very apologetic. I received a hard copy of the paperwork and reassured I would receive a call from them later. I received a call later from the store staff and the finance application was completed with their support. Very happy with the service we were given
25 May 2026
Reply from Bensons For Beds - Broadstairs
We are delighted to hear you had such a positive experience with our team. We appreciate your understanding regarding the technical issue and are pleased we could resolve it for you. Thank you for your kind words.
Team Bensons
Helpful and informative staff
Helpful and informative staff. Clear delivery details and done promotion schedule. Very satisfied.
3 May 2026
Reply from Bensons For Beds - Broadstairs
We are so pleased our team was helpful and informative. Thank you for your kind feedback!
Team Bensons
Karl at Westwood cross is fab!!
Returning customer, Karl looks after us every time!! Great customer services and a great help!!
27 May 2026
Reply from Bensons For Beds - Broadstairs
We're so happy to hear you consistently receive great customer service from our team! Thanks for your kind words.
Team Bensons
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