Bensons For Beds - Byfleet Reviews 36

Arrived on time stated. Phoned before to reassure us. Helpful with advice about delivery of larger Mattress ie you take from bed to van and deliver from van to bed.

Good product, good store experience at Byfleet. Delivery guys Julio and Ollie were amazing-great ambassadors for Bensons

The bed base was not a great quality
the delivery service was terrible. Two man delivery and one of them arrogant and rude. Most unhelpful
No wouldn't recommend

They were closing down so got a good deal but when put through the till it was more than I expected / prices on website/ price on tickets so I went back - manager was fantastic sorted it all out kept me updated and refunded the difference- he is an asset to the team

We ordered a mattress from Bensons for Beds and the service was excellent. We kept well informed of delivery, and they delivery guys were polite and courteous.

The guys were very helpful and did a great job.

Very good experience . Very informative in sales , very good communications until delivery and delivery men were very respectful of property.

From instore help with choosing the right bed and mattress within my budget, to communication and delivery and quality of products I couldnt be happier.

Well laid out shop & CLEAR pricing. Staff allowed you to browse in peace. The young man who dealt wit our order was so polite.Our first visit but we will be back.

We had fantastic help & service from Lorraine (at the Byfleet branch) choosing a mattress for my daughter. My daughter is over the moon with her new mattress.

We were able to try lots of beds without any pressure to buy one. We found the perfect bed that was comfortable, but would also fit our tight staircase as it was a modular zip and link design (who knew!). The Bensons staff member was excellent and very knowledgeable.

Sales person was very helpful, polite and friendly.

good service, but disappointed about £30 delivery charge & can’t collect from store, seems excessive

Ordering was easy. The delivery was on time and delivered to the room I wanted. They even offered to take their shoes off! It was a flat pack bed but went together easily with easy to follow instructions.

Went to the Byfleet branch and received excellent service, even from a new member of staff on his day one! Good support from the team. Delivered on the stated day. Very happy all round.

I was guided through the whole experience and given every option to try out the beds, so that I could purchase the best one for me.

Assistant was helpful when choosing a new mattress.

Excellent range of products to view and very helpful advice and service, given without feeling under pressure.

Very helpful and patient staff. Knew lots about their products and what they had in stock. Reasonable about our budget restrictions and helpful with suggestions and letting us try a lot of beds!! Thank you Lorraine and Charlie! Top notch experience!

We knew we needed a bed but didn’t really know what we were looking for. The assistant showed us their most popular beds which we agreed seemed to be very comfortable & we were allowed time to lay on them for as long as we needed. We were then shown the better range which by comparison seemed worlds apart. We were given all the relevant details regarding springs, care for the mattress, 40 day trial(although we would lose some money if we decided we were not satisfied with the bed & would need to buy similar from them which is fair), choice of base if we required one, mattress protectors, pillows, length of time for delivery & whether we required the store to take away our old bed. It was a very professional approach & there was no pressure to force a sale of any kind. We came away very satisfied.