Bensons For Beds - Camborne Reviews 

203
TrustScore 5 out of 5

4.8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... See more

Company replied

Rated 5 out of 5 stars

When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... See more

Company replied

Rated 5 out of 5 stars

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... See more

Company replied

Rated 5 out of 5 stars

The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from m... See more

Company replied


Company details

  1. #76 of 228 best companies in Bedroom furniture shop
  2. #41 of 115 best companies in Bed shop
  3. #29 of 87 best companies in Bedding Shop
  4. #28 of 87 best companies in Mattress Shop

About Bensons For Beds - Camborne

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, United Kingdom

  • 1209711392

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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4.8

All reviews

(203)

26,170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with purchase

Great experience looking in store, friendly staff, very helpful. Fast delivery.
Highly recommended

23 January 2026
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Reply from Bensons For Beds - Camborne

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful, and that you experienced fast delivery!

Rated 5 out of 5 stars

Great service from the showroom to…

Great service from the showroom to delivery

25 January 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had great service from our showroom to your delivery! Thank you for letting us know about your experience.

Rated 5 out of 5 stars

A great employee

Quite simply, John! He couldn’t do enough to help, support and advise. Great attitude and all round friendly guy.

20 January 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team member was helpful and supportive!

Rated 5 out of 5 stars

First class friendly service from the …

First class friendly service from the young chap at the Pool - Cornwall store.

Knowledgeable and helpful 🙏

Would recommend 👌

2 January 2026
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Reply from Bensons For Beds - Camborne

We're happy to hear that you received friendly and knowledgeable service at our Pool - Cornwall store. We appreciate your recommendation and thank you for your positive feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Very helpful sales assistant who…

Very helpful sales assistant who explained the options and showed us different mattresses.

1 January 2026
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Reply from Bensons For Beds - Camborne

We appreciate you taking the time to leave us a review. We are so glad to hear that our sales assistant was helpful in showing you our mattresses! Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, helped us find the right type of mattress in the right price range

30 December 2025
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Reply from Bensons For Beds - Camborne

We're so glad that our staff was helpful in finding the right mattress at the right price for you. Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Welcoming, knowledgeable and helpful

Welcomed by staff at the store. All staff very knowledgeable and helpful. This meant we could make a decision on our purchase with confidence. Precise details given re delivery etc which is very helpful.
Thankyou

26 December 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that our knowledgeable staff helped you make a confident purchase decision. We appreciate your feedback regarding the precise delivery details provided. Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Please don't ever close your stores

Please don't ever close your stores . We always buy our mattress from Benson's as the customer service is always excellent and you cannot get an idea of a mattress online, you need to see and try it first.

30 November 2025
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Reply from Bensons For Beds - Camborne

We appreciate your continued loyalty and are so glad our in-store customer service and the ability to try our mattresses meet your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

A friendly and efficient service.

A friendly and efficient service.

20 November 2025
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Reply from Bensons For Beds - Camborne

Thank you so much for your kind words! We're thrilled to hear you found our service friendly and efficient—it’s exactly what we aim for every day. 💜 Thank you for your positive review – Lauryn at Customer Care.

Rated 5 out of 5 stars

Great sales experience and delivery.

Great sales experience. Good value. Great quality. Delivery was exactly as detailed. Great communication with delivery drivers. Put bed together in excellent manner.

11 November 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had a great sales experience and found good value in our quality. We're also glad the delivery and setup met your expectations. Thanks for your feedback,
Megan at Customer Care

Rated 4 out of 5 stars

Bravo Zulu

From sale to delivery excellent service

13 November 2025
Unprompted review
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Reply from Bensons For Beds - Camborne

Thank you for your feedback. We’re thrilled to hear that your experience from sale to delivery was excellent.💜 Thank you for your positive review David – Lauryn at Customer Care.

Rated 5 out of 5 stars

Double Mattress

Great prompt service

10 August 2025
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Reply from Bensons For Beds - Camborne

Thank you for your feedback Amy! We’re delighted to hear you received great, prompt service. Providing quick and efficient support is always our goal, and we look forward to helping you again!
Megan at Customer Care!

Rated 5 out of 5 stars

Jon was very helpful without being…

Jon was very helpful without being overly so. There wasnt any problem with me trying different beds and mattresses and my friend also said he was great. Even though i changed my mind sometimes he let me have extra time and also made suggestions that were invaluable. It was overall a really good experience and i will recommend friends and family to visit Bensons.

30 October 2025
Unprompted review
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Reply from Bensons For Beds - Camborne

Thank you for sharing your experience Melanie. We’re delighted to hear that Jon provided helpful support without pressure and allowed you the time you needed to make the right choice. It’s great to know his suggestions were valuable and that you felt comfortable throughout the process. Your recommendation means a lot to us!
Thank you for your positive review – Lauryn at Customer Care 💜

Rated 1 out of 5 stars

Did not construct the bed .Just left…

Did not construct the bed .Just left us to unpack and construct it .As we are aged 91 an 88 we could not manage this .Fortunately a friend helped .But we are left with masses of plastic wrapping which has to be disposed of .On contacting their shop we were told we should have choen to pay for them to put the bed together .We were definitely not given this option or we would certainly have done so .

5 November 2025
Unprompted review
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Reply from Bensons For Beds - Camborne

Thank you for your feedback regarding the delivery and assembly service. We’re sorry the assembly option wasn’t provided and that this was missed. We’ve reviewed how this service is communicated to prevent similar issues in the future.
We hope you’re enjoying your new bed!
Kind regards,
Lauryn
Customer Care

Rated 5 out of 5 stars

Great service.

Great service.
Very friendly and helpful staff.

3 November 2025
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Reply from Bensons For Beds - Camborne

We’re so pleased to hear you experienced great service and found our team friendly and helpful – that’s exactly what we strive for!
Thank you for your positive review Joanne💜
Lauryn at Customer Care

Rated 5 out of 5 stars

Effortless purchase

Salesman John at the Camborne store was very helpful and friendly, painless purchase

28 October 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that your purchase experience was painless and that our team member was helpful and friendly! Thank you for your positive feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Bed purchase

We were treated with a friendly and helpful manner. The sales person gave an extensive range of beds highlighting various types, costs and potential savings.

26 October 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that you were treated in a friendly and helpful manner. We appreciate that the salesperson highlighted various options, costs, and potential savings for you.

Hope to see you again in the future,
Megan at Customer Care

Rated 5 out of 5 stars

Lovely members of staff

Lovely members of staff! The man that served us called Jon was great, answered any questions we had and was detail in letting us know everything. Very friendly and made it a very laid back and comfortable experience.

21 October 2025
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Reply from Bensons For Beds - Camborne

We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful and thorough in answering your questions, making your visit comfortable.

If you enjoyed your experience, please spread the word!

Take care,
Megan at Customer Care

Rated 5 out of 5 stars
Bensons For Beds - Camborne logo

Reply from Bensons For Beds - Camborne

We are so happy to hear that you found our service efficient and friendly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Great service and great advice

Great service and great advice given on choosing the right mattress.

8 October 2025
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Reply from Bensons For Beds - Camborne

Thanks for your review! Helping you find the perfect mattress is what we love—glad the advice hit the mark! 🛏️Megan at Customer Care😊✨

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