Bensons For Beds - Coventry206 Reviews 

Just purchase a new king size gaming bed with 43” TV. Love it, we went to the Coventry store by chance after an horrendous experience at Dreams. Paul was extremely knowledgeable, not pushy and I felt valued. Me and wife purchased it the day after following us measuring our bedroom. I would highly recommend Bensons!

Good communiaction:)
Delivered on time.
Thank you Wojciech and Brian:)

The men came with the new mate’ mattress and swapped it with the old one with no hassle.

The salesperson explained all the differences in mattresses for me.
He was not rushed, felt valued. Answered all my queries.

The gentleman that showed us around the store, called Instasar, was so patient and informative. He was listening to what was important to us and showed us all our available options without being pushy. He allowed us time to make decisions and had a lovely manner. We bought a kindsize divan, with mattress and headboard and a single divan and headboard.

The customer service is very friendly.

Assistant was really helpful and informative

The salesman was indeed very helpful, his name is Intasar and he explained everything in detail

Very pleased with our purchase would recommend staff were so helpful and knowledgeable would definitely buy from again

We were greeted by Natalie, and all the staff were very helpful whilst not being pushy! Natalie listened carefully to our requirements and allowed us time to try out various options both in bed base and mattress. We tried the ottoman option which we initially thought would suit us, but Natalie advised that the weight of a substantial mattress needed to be considered. We decided against the ottoman option due to back problems.
We tried a number of mattresses and found one that we both found really comfortable and supportive. Natalie was particularly helpful in advising us on a headboard. She gave us a quote but mentioned that there would be a special offer over the Bank Holiday weekend, and we took advantage of this by ordering on 22nd August.
The team on Friday helped us with colour matching too, and were most obliging. We had a follow up call at the weekend from Natalie, just to check that we were happy - this was much appreciated

All in all the service i received was first class

Great in-store experience.
We were struggling to find the right mattress but finally found a great product from Bensons.
Amazing mattress experience so far

We received excellent customer service in store

I was served by Natalie, who was friendly, helpful and professional. Nothing was too much trouble for her, and she was knowledgeable about the products. Natalie is a definite asset to your company.

Staff were great. We hate pressure sales and prefer to be left to browse and try without being hassled. This was exactly what we had. No pressure and as much time as we wanted.
Staff very knowledgeable about products too

Great price great service
Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered within 2 weeks with an interest free credit agreement in place within a pre advised timeframe. The delivery team were friendly, built the bed and took all their rubbish too. We had various communications during the period too. Great experience overall.

Person who i spoke to was very knowledgeable and helped me find the right mattress

Received emails confirming delivery date & time slot. Then got a call to say it was on its way. The delivery team Davie & Linval were polite, professional & friendly.

Ordered 2 beds from Bensons for Beds. Excellent service from visiting the showroom to delivery and assembly of the beds.
First and foremost the staff in the showroom were very helpful in answering our questions and showing us around the various beds we were interested in. No pressure sales, just very good customer service in listening to what we needed and advising us accordingly.
Then the delivery and assembly service, the delivery team called us before arriving, delivered and assembled the beds in the respective rooms. They were very efficient taking great care and explaining how everything worked and how to take care of the beds, they removed the packaging and left the rooms clean and tidy as they found them. All in all a very professional service from start to finish and would definitely recommend Bensons for beds.