Buying bedroom furniture fills me with dread, however our visit to Bensons for beds was the complete opposite. We went in to buy a mattress, pillows and bed base and from the offset we were not only p... See more
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I have been delaying buying a new bed for as far back as March 2026,despite really needing one.Today Thursday 15th /010/26 around 2pm decided to visit Benson bed in Dartford just to see what option w... See more
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The efficiency from ordering to delivery it was so easy and I was kept well informed. Delivery and assembly were done with great skill with Mark having to park in a very difficult area where I live a... See more
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Karen and the team in Dartford were so kind, helpful and patient with my brother who has learning difficulties and is disabled. Karen was very knowledgeable about all Products and was abject advise u... See more
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Company details
About Bensons For Beds - Dartford420
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, United Kingdom
- 1322287129
4.9
Excellent
361 reviews
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Reply from Bensons For Beds - Dartford420
Stella Pantazi,
We're happy to hear that everything was perfect. Thank you for your positive feedback; we appreciate it.
Team Bensons - Jessica
Satisfied Customer.
I couldn’t have asked for a better service than the one you rendered, so so happy with the whole process from the purchase with friendly staff from Karen, to George the manager all did an amazing job.
Kudos would always recommend
Bensons for Beds.
12 March 2026
Reply from Bensons For Beds - Dartford420
What an amazing review — thank you! 😊 We’re thrilled you had such a fantastic experience from purchase to delivery. Karen, George, and the whole team will be over the moon to hear your kind words. Kudos right back to you — and thank you for recommending Bensons for Beds,
Megan at Customer Care!
The staff member we dealt with was…
The staff member we dealt with was excellent really knew the products and gave a very personal touch
12 March 2026
Reply from Bensons For Beds - Dartford420
Thank you so much for your lovely review! I’m really pleased to hear that the staff member who assisted you was excellent, with great product knowledge and a personal touch throughout your visit. That’s exactly the level of service we aim to provide, and it’s wonderful to know it made such a positive impression.
We hope to welcome you back soon!
Megan at Customer Care
We had a great experience purchasing…
We had a great experience purchasing our mattress thanks to Karen. From the moment we walked in, she was friendly, patient, and knowledgeable. She took the time to understand what we were looking for and guided us through the options without any pressure.
Karen explained the differences between the mattresses clearly and helped us find one that suited our comfort and budget perfectly.
15 February 2026
Reply from Bensons For Beds - Dartford420
Thank you so much for taking the time to share your lovely feedback! I’m delighted to hear you had such a great experience purchasing your mattress. It’s wonderful to know that Karen made you feel welcome from the moment you walked in and took the time to understand exactly what you needed.
I’ll be sure to pass your kind comments on to Karen and the store team—they’ll really appreciate it!
If there’s anything else we can help with, please feel free to get in touch,
Megan at Customer Care
Was delivered the 23th on time and bed…
Was delivered the 23th on time and bed was put together fast and nicely.
A few weeks before a very niceLady sold us the bed explaining everything stage by stage.She did a good job and she knew what she was doing.
23 February 2026
Reply from Bensons For Beds - Dartford420
Mr Juan Morlan,
We're happy to hear that the bed was delivered and assembled to your satisfaction! We appreciate your positive feedback regarding the sales experience. Thank you for sharing.
Team Bensons
Staff could not have been more helpful
Staff could not have been more helpful
Have been a loyal customer for many years & could not recommend them enough.
5 March 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
Denise Burdett,
We appreciate your long-standing loyalty and are so glad to hear that our staff has been helpful to you. Thank you for your wonderful recommendation!
Team Bensons
Georgie in your Dartford shop was the…
Georgie in your Dartford shop was the was the person who we discussed our issue with which then resulted in our purchase of a mattress. We found Georgie very welcoming, knowledgeable and keen to discover our particular needs. An excellent, patient sales women.
3 March 2026
Reply from Bensons For Beds - Dartford420
Peter Webster,
We're happy to hear that you found our team member in Dartford welcoming, knowledgeable, and attentive to your needs, resulting in your mattress purchase. We appreciate your positive feedback regarding their excellent service.
Team Bensons
The whole experience from the store…
The whole experience from the store visit to the delivery was splendid
28 February 2026
Reply from Bensons For Beds - Dartford420
Will,
We appreciate your feedback and are so happy to hear that your experience, from the store to delivery, was splendid!
Team Bensons
Great service quality bed
26 February 2026
Reply from Bensons For Beds - Dartford420
Nina Harding,
We are happy you appreciated our service and bed quality. We appreciate your feedback very much.
Team Bensons
A pleasant delivery.
All went well on the day or should i say early morning.
Guys both very polite.
Cleared away excess wrapping and it all went with them.
They made sure everything ok so they could go.
A pleasant delivery completed successfully.
26 February 2026
Reply from Bensons For Beds - Dartford420
MRS BARBARA CROSS,
We're happy to hear that your early morning delivery went smoothly! We're also glad our team was polite and efficient, ensuring everything was satisfactory before they left. Thank you for your positive feedback!
Team Bensons
Customer experience
The member of staff, was knowledgeable, helpful and approachable. She made the whole think easy with just the right amount of information provided at the right time
17 February 2026
Reply from Bensons For Beds - Dartford420
Really appreciate your feedback Miss Taylor! Delighted she made everything easy by being informative, supportive and perfectly timed with her guidance.
Until next time, thank you,
Megan at Customer Care⭐
Excellent service!
Excellent service,great team ready to help,we were served by Georgi who made our purchase a very relaxed experience .she was absolutely fantastic when helping my son choose his new bed,from the moment we arrived she was welcoming patient and incredibly knowledgeable,took time to understand exactly what he wanted and guided us through the options without any pressure at all
Thank you Georgi for making it such a positive experience.
Kind regards The Kerr family
14 February 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
hank you so much for your lovely feedback! We’re delighted to hear that you received excellent service from Georgi and the team. It’s wonderful to know she made your visit relaxed and enjoyable, and that she supported your son with such patience, knowledge, and care. Thank you for sharing such positive comments — we truly appreciate it,
Megan at Customer Care
Excellent service
Great customer service from sales staff in the shop, delivered as promised, polite friendly and efficient delivery and collection service as well
16 February 2026
Reply from Bensons For Beds - Dartford420
We appreciate your positive feedback. We're happy to hear that you received great customer service from our sales staff and that the delivery and collection service was friendly and efficient.
Stewart - Team Bensons
Excellent experience buying a mattress…
Excellent experience buying a mattress from you so far. The assistant who helped me choose was very friendly and helpful, making sure my choice was right for me.
7 February 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear that the assistant was friendly and helpful in ensuring you made the right mattress choice. Thank you for your positive feedback.
The young delivery leader
The young delivery leader was very professional and respectful of my property and other furnishings.
Also the salesman in the store was also very helpful
5 February 2026
Reply from Bensons For Beds - Dartford420
We appreciate your feedback! We're happy to hear that our delivery team leader was professional and respectful, and that our salesperson was helpful.
What had a great experience with the…
What had a great experience with the sales staff and the delivery were brilliant! Great service all round
8 February 2026
Reply from Bensons For Beds - Dartford420
We appreciate your positive feedback! We're so happy to hear that you had a great experience with our sales staff and delivery service.
A great staff member Leigh helped us…
A great staff member Leigh helped us with our purchase of an adjustable twin tech latex bed great customer service so great we bought it thanks he is credit to your company Linda Pointer .
4 February 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear that you received great customer service while purchasing your adjustable bed! We appreciate your positive feedback and are glad you had a great experience.
Knowledgeable and helpful staff
Knowledgeable and helpful staff, the mattress is perfect for me and my partner and the bed is a great fit for my bedroom, smart, lovely colour.
I'm really enjoying it! So comfortable l.
Delivery staff were great too!
6 February 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear that our staff were helpful and knowledgeable! It's great the mattress is perfect for you both, the bed is a great fit, and the delivery was great too. Thank you!
Excellent customer service, great mattress
Georgi was so helpful and patient while I searched for the right mattress. I came in multiple times and she always took the time to explain my options. I’m thrilled with the mattress I chose, and the quality here is fantastic. Highly recommend!
19 January 2026
Reply from Bensons For Beds - Dartford420
We're so glad to hear that you found the perfect mattress! We appreciate your positive feedback and are happy that our team member was so helpful and patient during your search. We appreciate the recommendation.
Excellent service
Excellent service from store to delivery.
Very impressed with the attention we were given by Georgi, with in depth explanation of beds and headboards available.
Kept informed with delivery time, with a call from lads around half an hour before arrival, which was very helpful.
31 January 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear you received excellent service from our store to delivery. It's wonderful you were impressed with the detailed attention you received and the helpful call regarding the delivery time. We appreciate your feedback!
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