Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... See more
Company replied
Location
Switch locationUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
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See what reviewers are saying
Really pleased with Bensons for beds delivery team. We had a phone call to say that they were on their way. They were polite and helpful and left my bedroom spotless. All packaging was removed.... See more
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... See more
Company replied
The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... See more
Company details
- #79 of 227 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #30 of 86 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Derby Meteor332
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, United Kingdom
- 1332835400
4.8
Excellent
444 reviews
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Reply from Bensons For Beds - Derby Meteor332
We're happy to hear that your experience was straightforward. Thank you for your positive feedback; we appreciate it. Take care,
Megan at Customer Care
Quality product
Great assistant in store and delivery team exceptional.
5 August 2025
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
Thank you for the positive feedback! Our team takes pride in providing exceptional service, both in-store and during delivery. We are thrilled to hear that our assistant made your experience even better. Can't wait to see you again soon, Megan at Customer Care
Reply from Bensons For Beds - Derby Meteor332
Thank you for your positive feedback! We strive to provide helpful and friendly service to all our customers. We appreciate your support and hope to continue assisting you in the future, Megan at Customer Care
Sales person very professional
Sales person very professional
Tested for the correct mattress for us
The whole experience was very smooth
And came out the store with exactly what
I wanted
1 August 2025
Reply from Bensons For Beds - Derby Meteor332
We are thrilled to hear that our salesperson provided professional assistance in finding the perfect mattress for you. Our goal is to make the purchasing process seamless and we are so glad you left with exactly what you wanted! Thank you for choosing us, Megan at Customer Care
Very helpful gentleman
Very helpful gentleman. Nothing too much trouble. Answered all my queries
24 July 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you so much for taking the time to share your positive experience with our business! We strive to provide top-notch customer service and we are thrilled that our staff was able to assist you with all your queries. We truly appreciate your support and hope to see you again soon! Megan at Customer Care😊
We visited Bensons after visiting a…
We visited Bensons after visiting a competitor first who's employees where too busy talking to assist us. Ave went through all the mattresses with us to explain the differences and discuss the kind of thing we were looking for. He was extremely helpful and then gave us space to decide what we wanted.
20 July 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for choosing Bensons and taking the time to share your experience! Our team strives to provide exceptional customer service and we are thrilled to hear that Ave went above and beyond to make sure you found the perfect mattress. We appreciate your support and look forward to welcoming you back in the future. Sweet dreams! Megan at Customer Care😊
Stress free experience
It was a good experience buying my new bed because I was given time to reflect and try a chosen selection without being hasseled to make a purchase which obviously I did in the end. The salesman was helpful but not overbearing which was most appreciated.
20 July 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales team provided you with the perfect balance of assistance and space to make your decision. We appreciate your business and hope you enjoy your new bed, Megan at Customer Care
The lady in the Derby store was…
The lady in the Derby store was brilliant , nothing to much trouble for her
1 July 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for sharing your experience with our Derby store! We are thrilled to hear that our team member went above and beyond to provide exceptional service. We'll be sure to pass along your kind words. Come back and see us again soon, Megan at Customer Care
I love bensons furniture.
Thank you. Very nice furniture. Nice and comfortable bed and mattress.
24 June 2025
Reply from Bensons For Beds - Derby Meteor332
We appreciate you taking the time to share your positive experience with our furniture. We're happy to hear that you find our bed comfortable! Take care, Megan at Customer Care
The sales assistant was very helpful…
The sales assistant was very helpful without being pushy. He had good knowledge of the different products on offer
15 June 2025
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
We appreciate you taking the time to share your experience. We're glad to hear that our sales assistant was helpful and knowledgeable without being pushy. Take care, Megan at Customer Care
Great service of delivery team
Delivery team was setting up the bed frame efficiently and kept my home very tidy thereafter, great service!
11 June 2025
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
We appreciate you sharing your experience with us Henry! It's great to know our delivery team was efficient setting up your bed frame and left your home tidy. Thanks for the feedback, Megan at Customer Care
Excellent sales service
We went into the branch at the Meteor Centre in Derby, we had a walk around looking at the different beds and asked the person that was working (Jai) for some advice on the beds, he was very helpful and knowledgeable he took the time to explain and see which bed catered our needs. We didn’t feel pushed into buying a bed like in some shops you go in, we even said we were going to go away and think about it which we did for a hour then we went back and decided on the Aura TV Ottoman bed, we can’t wait for our new bed to arrive now Thank you Jai for being really helpful!
Definitely recommend Bensons for Beds, especially Jai!
28 May 2025
Reply from Bensons For Beds - Derby Meteor332
We're happy to hear that you found our team member helpful and knowledgeable during your visit. We're glad you appreciated the no-pressure environment and that you found the perfect bed. Thank you for recommending us! We appreciate your positive feedback, Megan at Customer Care
Mattress buying success!
Excellent staff, expert knowledge and made to feel welcome. Encouraged to try different mattresses and bought a cheaper one than we thought we would.
30 May 2025
Reply from Bensons For Beds - Derby Meteor332
We're happy to hear that our staff's expertise and welcoming approach helped you find a mattress that suited your needs and budget. Thank you for your positive feedback, Megan at Customer care
Reply from Bensons For Beds - Derby Meteor332
We appreciate your kind words! We're glad our team was helpful and knowledgeable. Thank you for your positive feedback Sarah, Megan at Customer care
Good service
The store was clean, well laid out with a good variety of beds. The salesman understood our needs and recommended the right bed, he was courteous and polite, not pushy.
12 May 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for sharing your positive experience with us! We take pride in providing a clean, well-organized store and friendly, helpful sales staff. We are thrilled that we were able to meet your needs and find the perfect bed for you. Your satisfaction is our top priority. Come back and see us anytime! #customerlove #happycustomer
Choosing the right bed
I was given very good advice on different styles of bed and this made choosing the right one very easy. The sales rep was very good.
8 May 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for the wonderful review! Our team takes pride in providing excellent customer service and helping you find the perfect bed. We are glad to hear you had a positive experience with us. Come back anytime! 🛏️ #HappyCustomers #SatisfiedCustomer
Great experience and customer service…
Great experience and customer service was fantastic
30 April 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for your kind words! Our team works hard to provide top-notch service to our customers. We are delighted to hear you had a great experience with us. We appreciate your support and hope to see you again soon! 🙌
Sleep well,
Team Bensons💜
Great experience had know one pushing…
Great experience had know one pushing us to buy anything. Great price and finance options
26 April 2025
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
Thank you for the positive feedback! We take pride in providing excellent customer service and options to fit your budget. We hope to see you again soon!
Sleep well,
Team Bensons💜
Salesman was very helpful
Salesman was very helpful, quickly gave us the information we needed to complete a very easy purchase.
29 April 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for your positive review! We're thrilled to hear that our salesman provided helpful and efficient service during your purchase. We strive to make every customer's experience easy and enjoyable. We appreciate your business!
Sleep well, Team Bensons💜
Dhruv the salesman that attended to us…
Dhruv the salesman that attended to us helped us to choose a Mattress to suit us, and not just any mattress just to make a sale.
27 April 2025
Reply from Bensons For Beds - Derby Meteor332
Thank you for sharing your experience with Dhruv! We take pride in our sales team who love helping customers find the perfect mattress for their needs. We appreciate your support and look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
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