Bensons For Beds - Doncaster706 Reviews 

248
TrustScore 5 out of 5

4.8

Unit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

Great experience in store. Did not feel like I was being hurried along. Care was taken to ensure the right mattress for me was chosen All in all - a great and lovely experience. And Gail was... See more

Company replied

Rated 5 out of 5 stars

We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more

Company replied

Rated 5 out of 5 stars

The staff were very attentive but not pushy. Very knowledgable and helpful. I was even given a bottle of water as the store was unbearably hot, don’t know how the staff coped all day in that heat. The... See more

Company replied

Rated 4 out of 5 stars

Gail was fabulous - very friendly and gave me options and time to think before I made a purchase. 4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear an... See more

Company replied


Company details

  1. #76 of 228 best companies in Bedroom furniture shop
  2. #42 of 115 best companies in Bed shop
  3. #29 of 87 best companies in Bedding Shop
  4. #28 of 87 best companies in Mattress Shop

About Bensons For Beds - Doncaster706

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom

  • 1302789386

4.8

Excellent

TrustScore 5 out of 5

248 reviews

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4.8

All reviews

(248)

26,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience in store

Great experience in store.
Did not feel like I was being hurried along.
Care was taken to ensure the right mattress for me was chosen
All in all - a great and lovely experience.
And Gail was simply fantastic !!!!

The delivery a couple of weeks later was fantastic!
The delivery guys were very courteous and mindful of stuff. They were in and out of my house like a flash. Fantastic service.

8 August 2026
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Reply from Bensons For Beds - Doncaster706

We're absolutely delighted to hear about your fantastic experience in our store! It's wonderful that our team member made you feel at ease and helped you find the perfect mattress. We're also thrilled that the delivery was so fantastic and efficient.

Team Bensons

Rated 5 out of 5 stars

The staff were very attentive but not…

The staff were very attentive but not pushy. Very knowledgable and helpful. I was even given a bottle of water as the store was unbearably hot, don’t know how the staff coped all day in that heat. The only thing I could really moan about is the length of time I’ve got to wait for my bed .

17 August 2026
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Reply from Bensons For Beds - Doncaster706

Thank you for the kind review and you were a pleasure to serve.

Rated 5 out of 5 stars

Quality of staff and products

The staff are extremely friendly and knowledgeable. The store is well laid out and clean with a huge selection.

5 August 2026
Unprompted review
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Reply from Bensons For Beds - Doncaster706

Thank you for review much appreciated

Rated 5 out of 5 stars

Helpful customer service when buying

Helpful customer service when buying. Quick delivery time. Efficient & friendly delivery service

19 July 2026
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Reply from Bensons For Beds - Doncaster706

We're so pleased to hear you received helpful customer service and that your delivery was quick, efficient, and friendly. Thank you for your kind feedback!

Thank you for your review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Helpful pleasent and constructive

Helpful pleasent and constructive

19 July 2026
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Reply from Bensons For Beds - Doncaster706

We are so pleased to hear that you found our team helpful, pleasant, and constructive. We truly appreciate your kind words and positive feedback!

Thank you for your review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Excellent service

Excellent service as soon as we walked in the door. No pressure to buy was felt. Staff was very friendly

27 May 2026
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Reply from Bensons For Beds - Doncaster706

We're so pleased you received excellent service and felt no pressure to buy, with very friendly staff. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Just had my new superking bed delivered…

Just had my new superking bed delivered and I have to say every aspect of buying from Bensons was fab. The sales staff were helpful (sleep analyser was insightful and fun), not pushy and the delivery team were professional and respectful. They turned up within the stated delivery window and lots of communication. Will definitely buy from Bensons again.

27 June 2026
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Reply from Bensons For Beds - Doncaster706

We're so pleased to hear that every aspect of your experience with us was fantastic! It's wonderful that our sales staff were helpful and that our delivery team was professional and efficient. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent service from the staff in the…

Excellent service from the staff in the shop to the delivery drivers who were very professional

24 June 2026
Unprompted review
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Reply from Bensons For Beds - Doncaster706

We're so pleased you received excellent service from our staff and professional delivery drivers. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Very good service

Very good service. Knowledgeable, prompt, pleasant.

11 June 2026
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Reply from Bensons For Beds - Doncaster706

We are so pleased you found our service knowledgeable, prompt, and pleasant. Thank you!

Team Bensons

Rated 5 out of 5 stars

Excellent trying and buying experience

We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sleep positions analysed. We never felt hurried or pressured and Gail gave us time alone in which to consider our choices.
The variety of mattresses on offer was impressive and we were delighted with our final choice.

30 May 2026
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Reply from Bensons For Beds - Doncaster706

We're so pleased to hear our team member provided such attentive and unpressured assistance, guiding you to the perfect mattress after analyzing your sleep positions. It's wonderful that you were delighted with your final choice! Thank you for your positive feedback!

Team Bensons

Rated 4 out of 5 stars

Gail was fabulous

Gail was fabulous - very friendly and gave me options and time to think before I made a purchase.

4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear and made me uncomfortable to sit through.

26 May 2026
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Reply from Bensons For Beds - Doncaster706

We're glad Gail provided excellent service. We appreciate you sharing your experience and regret any discomfort caused by the interruption. We'll address this internally.

Team Bensons

Rated 5 out of 5 stars

This is the second time I have used Bensons for Beds, and once again I had a very positive experience. The staff were friendly, professional, and helpful throughout the process. Delivery and assembly

This is my second time using Bensons for Beds – Doncaster706, and once again I had a very positive experience. The staff were helpful and professional from purchase through to delivery and assembly. Communication was clear throughout, and the delivery team arrived on time, were polite, and handled everything carefully. Overall, I’m very happy with the service and would happily recommend Bensons for Beds to others.

27 May 2026
Unprompted review
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Reply from Bensons For Beds - Doncaster706

We are so pleased to hear about your continued positive experience with us. It's wonderful that our team provided helpful and professional service from purchase to delivery and assembly. Thank you for your kind recommendation!

Team Bensons

Rated 5 out of 5 stars

Great experience

Great experience from walking in the shop to getting the bed delivered.

All the people we interacted with were friendly and polite, there was no pressure on products, they gave advice and information giving you time to consider the product and information to be able to make your choice.

The delivery service was excellent

4 May 2026
Unprompted review
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Reply from Bensons For Beds - Doncaster706

We're so pleased to hear you had a great experience from start to finish! It's wonderful that our team provided helpful advice without pressure, and that the delivery service was excellent. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Very good buying experience

Very good buying experience, Gail was very helpful and explained the differences between mattresses.

27 May 2026
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Reply from Bensons For Beds - Doncaster706

We're so pleased our team provided a very good buying experience and explained mattress differences clearly. Thank you!

Team Bensons

Rated 5 out of 5 stars

Perfect 👌🏼

Got exactly what we wanted for a great price. Perfect experience, Amanda was friendly knowledgeable and allowed us plenty of time to try numerous different options before settling on the right bed for us.

27 May 2026
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Reply from Bensons For Beds - Doncaster706

We're delighted to hear you found exactly what you wanted at a great price! It's wonderful that our colleague was friendly and knowledgeable, allowing you plenty of time to choose the perfect bed.

Team Bensons

Rated 5 out of 5 stars

Helpful sales assistant

Helpful sales assistant. Not pushy, but attentive and understanding.

8 May 2026
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Reply from Bensons For Beds - Doncaster706

Thank you for the lovely feedback! 😊 We’re really glad the sales assistant struck the perfect balance—helpful, attentive, and understanding without any pressure. That’s exactly the experience we aim to provide! ⭐

Rated 5 out of 5 stars

2nd time purchasing from bensons

2nd time purchasing from bensons, first class customer service again from Dale at the Doncaster branch friendly knowledgeable advice to help my son pick out a new bed, very good correspondence after placing my order and then excellent service from the delivery team, very happy thankyou 👍😀

4 May 2026
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Reply from Bensons For Beds - Doncaster706

We're happy to hear about the first-class customer service you received at the Doncaster branch! It's great that our advice helped your son pick out a new bed and that the delivery was excellent. Thank you!

Team Bensons

Rated 5 out of 5 stars

2nd time purchasing a bed from this…

2nd time purchasing a bed from this store, nice relaxed atmosphere and excellent customer service from Dale, so friendly and knowledgeable, helped my son try out different mattresses and choose his new bed, I highly recommend thankyou

6 April 2026
Unprompted review
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Reply from Bensons For Beds - Doncaster706

Thank you! 😊 We’re so pleased you chose us again and enjoyed the relaxed atmosphere. Dale will be delighted to hear how helpful he was in finding the perfect bed for your son. Thanks so much for the recommendation and enjoy the new bed,
Megan | Customer Care Specialist🛌

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